hims & hers logo
hims & hers

hims & hers offers a modern approach to health and wellness.

Staff Software Engineer, Subscription and Membership Platform

Platform EngineerPlatform EngineerFull TimeRemoteLeadTeam 201-500Since 2017H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$190K - $230K / year

Seniority

Lead

Job Description

Staff Software Engineer, Subscription and Membership Platform

hims & hers

• Lead the design and architecture of scalable full-stack solutions aligned with product requirements • Own the architecture of core subscription and membership systems, including billing correctness, lifecycle state management, plan changes, cancellations, and workflow orchestration across commerce, pharmacy, and fulfillment • Partner closely with engineering teams across commerce, clinical care, pharmacy, and fulfillment to drive cross-functional technical initiatives and ensure platform decisions scale across the organization • Provide mentorship on best practices, design patterns, and coding standards • Advocate for team technical needs within the broader engineering organization • Participate in product discovery and validation through prototypes and experiments • Partner with product and design to ensure platform capabilities support an intuitive end-to-end customer experience • Drive strategic technical decisions to improve security, scalability, and performance • Break down complex projects into actionable tasks • Establish and enforce consistent coding and testing standards • Initiate efforts to reduce technical debt and enhance workflow efficiency • Implement tools and processes for monitoring, incident response, and performance optimization • Implement analytics and monitoring to demonstrate how engineering solutions directly impact key customer activation and reactivation KPIs • Analyze metrics and user feedback to continuously improve the platform • Maintain thorough technical documentation • Conduct code reviews and facilitate knowledge-sharing initiatives

Job Requirements

  • 8+ years of software engineering experience, with at least 2 years in a Staff Engineer or equivalent senior technical leadership role
  • Proven experience in building the platform infrastructure that drives patient retention, engagement, and satisfaction, preferably in a cloud environment (AWS)
  • Proficiency in back-end technologies (Spring, Java, Kotlin, PostgreSQL)
  • Demonstrated ability to optimize web service metrics (speed, reliability, etc.)
  • Experience with building workflows (Temporal), monitoring (Datadog), experimentation frameworks (Growthbook, Optimizely, etc.), CI/CD (CircleCI, GitHub actions), etc
  • Excellent problem-solving skills and the ability to think critically and strategically
  • Strong communication and collaboration skills, with the ability to work effectively across teams
  • Capable of prioritizing multiple projects in order to meet goals without management oversight
  • Knowledge of front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL, TypeScript)

Benefits

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats

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