• Responsible for expanding and maintaining the sales pipeline • Acquiring new customers through networks, referrals, trade shows, events, and qualified leads • Managing and developing existing customer relationships • Delivering customer and product presentations (remote/on-site) • Managing the sales process through to contract signing • Close collaboration with company management and project teams

Role Description We are looking for a Business Development Associate to lead our seller win-back strategy, focused on re-engaging and reactivating previously churned accounts. In this role, you will be responsible for nurturing relationships with former sellers, proactively diagnosing the root causes of their departure, and delivering tailored value propositions to restore their presence on the platform. The ideal candidate is a persuasive, phone-first communicator, capable of leveraging historical churn data and internal resources to turn past pain points into successful, long-term business partnerships. Note: In addition to the base salary, this position is eligible for quarterly performance-based commissions. What You Will Do: - Drive Business Development initiatives through high-volume, outbound phone outreach and strategic email campaigns to convert prospective leads into signed accounts. - Communicate and highlight membership options, account benefits, and platform advantages. - Create scalable outreach campaigns to target approved prospects. - Provide clear feedback to management on how to improve pitch materials or sales blockers to ensure sales targets are met. - Drive and maintain Sales satisfaction by providing excellent and timely service in all seller interactions. - Support various sales operations projects to ensure we are growing our seller partnerships and bringing their unique inventory to our buyers. Qualifications - 2+ years account management experience, preferably in an e-commerce environment. - Outstanding communication skills, both verbal and written, with the ability to convey information in a clear and concise manner. - Showcase the ability to influence and educate our Seller community. - Strong time management and organization skills and the ability to prioritize. - Experience with SalesForce and/or other CRM systems. - Proficiency with Excel and Google Docs. - Proven track record of success in high-volume outbound calling and cold-calling environments. Requirements - Luxury goods experience a plus. - Experience and/or understanding of a marketplace/e-commerce platform. - No strategic acquisition work. - Salesforce engagement knowledge a plus. Benefits - Competitive medical/dental/vision benefits, including a $0 single medical plan, with HSA employer contributions. Health plan includes gender affirmation and infertility care. - Flexible PTO; generally expect employees to take around 15 days/year. - All employees enjoy ownership in 1stDibs in RSUs, through new hire grants, and/or annual refresh grants, if eligible. - Choice to work in our New York headquarters, with monthly in-office meals and mixers, and happy hours, and/or the option to work completely remotely. - Fully paid wellness benefits, including One Medical membership and WellHub. - Fully paid parental leave, leave to care for a family member, and bereavement leave, including reproductive loss. - Company match of donations to 501c3 charities, up to $250/year. - Full benefits package includes FSA, life and disability insurance, EAP, commuter benefits, and more.

Role Description We seek a Business Development Representative who, under the supervision from the Director, Business Development, will promote strategic growth for the company by identifying leads, closing sales transactions, implementing new accounts, and managing partnerships longitudinally. This is a field-based position with up to 75% travel. If you are located in or willing to self-relocate to western PA, you will have the flexibility to work remotely as you take on some tough challenges. - Creates and maintains successful relations with existing customers and potential customers by interacting professionally and proactively. - Promotes strategic growth for the company by identifying leads and closing transactions, with a concentration on mental health facilities, recovery centers, hospitals, psychiatry practices, and behavioral health clinics. - Attends state and national conferences in an effort to maintain relationships with current customers, identify leads, and interact with potential customers. - Acts as a liaison between our company and the customer base through contracting and implementation process. Qualifications - 2+ years of sales and/or behavioral health/long-term care experience. - Ability to travel up to 75%. - Live in or be willing to self-relocate to western PA. - Driver’s License and access to reliable transportation. Requirements - 1+ years of pharmacy experience (preferred). - Understanding of computer and related products; knowledge of PC skills including use of standard MS Office applications (preferred). - Proven solid customer service skills (preferred). - Proven ability to establish and maintain longitudinal relationships (preferred). - Proven solid organizational skills (preferred). - Proven solid presentation skills (preferred). Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Salary range: $50,000 - $115,000 annually based on full-time employment. - Eligible to receive bonuses based on sales performance.

• Build, maintain, and prioritize structured outreach lists (target companies, decision-makers, contact info) in spreadsheets and our CRM • Research and identify accurate contact information for key decision-makers (CEOs and other leaders) at target companies • Execute volume email outreach campaigns, customizing messaging based on each prospect's specific situation • Track outreach status, replies, and follow-ups, keeping the pipeline clean and up to date • Continuously refine target lists and messaging based on response rates and feedback from the team • Hand off warm responses and qualified conversations to the Partnerships/Growth lead for next steps