Headlands Research is improving patients’ lives by advancing innovative medical therapies.
Bilingual Patient Recruitment Specialist
Location
United States
Posted
8 hours ago
Salary
$23 - $25 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Bilingual Patient Recruitment Specialist
Headlands Research
Role Description We’re seeking a full-time remote Bilingual Patient Recruitment Specialist to join our corporate team. The Patient Recruitment Specialist will work remotely and be responsible for all subject recruitment-related activities for assigned clinical trials. This includes but is not limited to: - Mastery of protocol specific inclusion/exclusion criteria - Participation in the development of recruitment strategies and plans - Tracking of recruitment results - Phone screening potential study participants - Entering information into the clinical database - Scheduling potential participants for on-site visits Schedule: Mondays through Fridays, 8:00am - 5:00pm Reports to: Patient Recruitment Manager Qualifications - Bilingual in English and Spanish required - Bachelor’s degree, Associate’s degree, or equivalent education or experience preferred - Prior experience delivering excellent customer service is required; call center experience a plus - Medical terminology knowledge a plus - Prior inside sales experience a plus - Experience with Salesforce a plus - Passion for communicating with people required - Possess exceptional organizational skills and attention to details - Display excellent verbal and written communication skills - Able to quickly adapt to changes in responsibilities, workloads and priorities - Be a fast learner with capacity to retain and differentiate key enrollment criteria across clinical trials - Demonstrate a focus on process improvement and be capable of articulating ideas for improving efficiency and maximizing results - Possess well-developed interpersonal skills and an ability to work well independently, as well as with co-workers, peers, supervisor and external customers - Able to maintain confidentiality with HIPAA guidelines, patient information and other sensitive information - Demonstrate professionalism, sense of urgency and self-motivation to achieve required metrics Requirements - Remote Pay Range: $23 — $25 USD Benefits - Health insurance (medical, dental, and vision) - Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) - Paid Time Off (PTO) - A variety of disability, accident, and life insurance options - Competitive pay + annual performance incentives - 401(k) plan with company match - Paid time off (PTO) and company holidays - A mission-driven culture focused on advancing medicine and improving patient outcomes
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