Headlands Research

• Lead and develop the Talent Acquisition function across the clinical research network. • Serve as a player-coach by directly managing and filling assigned requisitions while mentoring and supporting the recruiting team. • Develop and execute scalable talent acquisition strategies to support organizational growth and workforce planning initiatives. • Establish recruiting goals, KPIs, service level expectations, and reporting metrics to monitor team performance and hiring effectiveness. • Partner with executive leadership and hiring managers to understand current and future talent needs across sites and corporate functions. • Drive continuous improvement in recruiting processes, workflows, systems, and candidate experience. • Personally manage a portfolio of complex, high-priority or difficult-to-fill requisitions. • Lead full-cycle recruitment activities including sourcing, screening, interviewing, offer negotiation, and closing candidates. • Support hiring across a variety of functions including but not limited to: Operations, Finance, Patient Recruitment, Site leadership, Business development. • Build proactive talent pipelines for critical and recurring roles. • Utilize creative sourcing strategies including direct sourcing, networking, referrals, social media, job boards, and industry partnerships. • Act as a trusted advisor to leaders on hiring strategy, market trends, compensation insights, organizational structure, and talent availability. • Collaborate with HR and business leaders on workforce planning, succession planning, and organizational growth initiatives. • Provide data-driven recommendations and recruiting insights to improve hiring outcomes and reduce time-to-fill. • Enhance and promote the organization’s employer brand within the clinical research and healthcare communities. • Ensure a professional, responsive, and high-quality candidate experience throughout the recruitment lifecycle. • Support recruitment marketing initiatives including career fairs, networking events, social media campaigns, and university/community partnerships. • Ensure recruiting practices comply with applicable employment laws, regulations, and internal policies. • Maintain recruiting data integrity and reporting accuracy within the applicant tracking system (ATS). • Monitor recruiting metrics including time-to-fill, quality of hire, source effectiveness, offer acceptance rates, and recruiter productivity. • Partner with HR and operations leadership to improve onboarding and new hire transition processes.

• Lead full-cycle recruiting for complex, high-impact roles • Act as a strategic partner to hiring leaders; shape search strategy, candidate profiles, and decision-making • Elevate candidate quality through strong screening, calibration, and interview design • Drive pipeline strategy and proactively solve for talent gaps • Identify inefficiencies in the recruiting process and lead improvements across workflows and tools • Influence stakeholders to make timely, high-quality hiring decisions • Mentor or guide other recruiters when needed (formally or informally) • Use data to inform decisions and communicate progress to leadership • Provide timely communication and updates to ensure a positive candidate experience • Help identify opportunities to improve and streamline the hiring process

• Play a critical role in driving site performance • Lead cross-functional teams • Ensure the successful execution of clinical trials in a compliant, patient-centered environment • Collaborate closely with investigators, sponsors, and internal teams • Develop site teams, improve processes, and scale operations as the company continues to grow

• Proactively source candidates for high-volume and hard-to-fill roles (e.g., Clinical Research Coordinators, site staff, and corporate positions) using job boards, LinkedIn, and internal databases • Build and maintain talent pipelines for recurring and evergreen roles • Partner with Talent Acquisition Partners to support targeted sourcing strategies • Conduct initial resume reviews and phone screens to assess basic qualifications, interest, and alignment with role requirements • Ensure candidates meet minimum qualifications before advancing in the process • Provide clear and timely feedback to recruiters on candidate quality • Own end-to-end interview scheduling across multiple sites, time zones, and hiring managers • Coordinate complex interview logistics, including panel interviews and rescheduling as needed • Ensure a seamless and professional candidate experience throughout the interview process • Maintain accurate and up-to-date candidate records in the applicant tracking system (Greenhouse) • Ensure all candidate activity, feedback, and hiring decisions are properly documented • Support reporting efforts by ensuring data accuracy and completeness • Assist with job postings and requisition management • Track candidate progress and follow up with hiring managers to ensure timely feedback • Support offer process logistics, including reference checks and background check initiation • Serve as a primary point of contact for candidates throughout the early stages of the hiring process • Provide timely communication and updates to ensure a positive candidate experience • Help identify opportunities to improve and streamline the hiring process

Ensure the safety and welfare of study subjects while conducting medical history interviews and physical examinations. Screen potential participants based on inclusion and exclusion criteria, demonstrating clinical competence and effective...

• Make 60+ outbound calls a day, responding to patients that are interested in participating in a clinical trial; assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria • Answer incoming calls from potential study patients and assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria • Pass qualified patients onto the Sr. Patient Recruitment Specialist for more detailed medical pre-screening • Develop and maintain working knowledge of assigned medical indications • Review patient database, vendor portals and other electronic platforms as required to identify potential study patients and initiate contact • Ensure accurate collection and entry of patient information into the relevant databases while on the phone • Ensure courteous and efficient service is provided to all callers • Support other members of your team as well as cross-functional team members • Attend and contribute to department meetings • Performing other administrative tasks, as required.

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. The Role We are looking for a motivated individual to support the Budget & Contracts team with site clinical trial agreements and related documents, processes, and systems. The Budget & Contracts Associate will communicate regularly with internal and external stakeholders including but not limited to Budget & Contract Managers, Financial teams, Operational leaders, Site Directors, Sponsors and CROs. You will assist with Budget & Contract processes to effectively execute maximum revenue contracts in an assertive timeframe to ensure our sites can be the first to enroll in any given study. The successful candidate for this role should possess strong and professional communication skills, excellent attention to detail, resourcefulness, the ability to multitask in a fast-paced environment and a “how might we” mentality. Duties - Maintain electronic files and related data/system fields for clinical trial contractual agreements - Track negotiations and follow-up as needed to ensure timely execution of clinical trial contractual agreements - Monitor group mailbox for actionable items and address or communicate to responsible party accordingly - Assist in providing accurate and up-to-date status information to the organization as appropriate - Follow up with internal and external stakeholders to move processes forward in a timely manner - Initiate and process contractual amendments through full execution - Initiates and finalizes budgets for federally- funded awarded trials - Complete payment information forms and similar questionnaires - Assist in the periodic review and QC of agreements and related data, including routing CTA documents as required - Support the organization’s effective use of systems, including holding training and creating presentations to explain workflows and best practices - Other duties as assigned Qualifications Education - Bachelor’s degree in business, Finance, Life Science and/or equivalent experience Experience - Resourceful with the ability to multitask in a fast-paced environment - High degree of accuracy, organization, and attention to detail - Ability to communicate clearly and effectively in a professional manner - Ability to successfully work in a “virtual” team environment - Strong Microsoft Office suite experience - Experience with Salesforce and/or LinkSquares a plus - Prior experience with clinical trial agreements and budgets a plus - Paralegal experience a plus Position Type: Full Time, Permanent Location: Fully Remote Travel: 0% Work Schedule: Monday - Friday, Regular Business Hours

• Oversee financial and contractual performance on studies • Maintain strong relationship and work as liaison between clinical team and Sponsor/Contract Research Organization (CRO) • Verify and update study budgets • Invoice and apply payments from Sponsor/CRO • Reconcile study throughout • Conduct Month-End processes – revenue recognition and AR reporting • Prepare and follow up on Accounts Receivable Statements • Accountability for DSO and invoicing metrics • Perform financial analysis and reporting • Perform other duties as assigned

• Develop and execute scalable, multi-channel patient recruitment strategies across therapeutic areas and geographies • Build repeatable frameworks to support rapid study start-up, enrollment acceleration, and cross-site deployment • Partner with feasibility and operations teams to align recruitment plans with study timelines and enrollment targets • Identify and activate new acquisition channels, including digital, community outreach, and referral networks • Own full-funnel performance (impressions through enrollment) • Optimize campaigns to improve conversion rates, reduce screen failures, and lower cost per randomized patient • Implement structured A/B testing for creatives, messaging, targeting, and landing pages • Build and leverage dashboards and analytics to drive continuous performance improvement • Oversee paid and organic channel strategy (Meta, Google, TikTok, programmatic, SEO, email, SMS, etc.) • Evaluate, onboard, and manage marketing vendors and platforms • Drive innovation in patient engagement (video, digital experiences, content strategy) • Expand into underutilized channels such as physician referrals, partnerships, and community-based outreach • Establish and enforce standardized branding, messaging, and creative guidelines across all sites • Ensure consistency in patient-facing materials while enabling localized optimization • Oversee development and approval of marketing assets (ads, landing pages, email campaigns, educational materials) • Partner with internal stakeholders to ensure messaging aligns with protocol requirements and patient needs • Own and manage patient recruitment marketing budgets across studies and sites • Allocate spending strategically across channels to maximize ROI and enrollment outcomes • Monitor budget pacing, forecast spending, and adjust allocations based on performance data • Evaluate cost efficiency, including cost per lead, cost per screened patient, and cost per randomized patient • Manage vendor contracts and ensure alignment with financial and performance expectations • Ensure all recruitment materials and campaigns comply with IRB/EC requirements, HIPAA, and applicable regulatory standards • Partner with regulatory and clinical teams to manage submission, approval, and version control of marketing materials • Maintain audit-ready documentation of campaigns, approvals, and consent-related materials • Ensure ethical, patient-centric messaging that aligns with clinical trial guidelines and sponsor expectations • Lead, mentor, and develop a team of recruitment marketing professionals • Establish clear KPIs, performance expectations, and accountability structures for direct reports • Manage external agencies and vendors, ensuring delivery against defined performance metrics • Foster a culture of accountability, continuous improvement, and collaboration • Build scalable processes for campaign launch, tracking, reporting, and optimization • Ensure proper tracking infrastructure (UTMs, CRM integration, attribution models) is implemented and maintained • Partner with technology teams to enhance marketing automation and patient engagement systems • Standardize workflows and reporting across sites to drive efficiency and consistency

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. Marketing Manager, Patient Recruitment Location: RemoteDepartment: Patient Recruitment & MarketingReports to: VP of Patient Recruitment & Marketing The Role The Marketing Manager, Patient Recruitment, is responsible for leading and scaling Headlands Research’s patient acquisition engine across its multi-site network. This role owns the end-to-end recruitment marketing lifecycle, including strategy, execution, performance optimization, budget management, and compliance. This leader will drive measurable improvements in enrollment outcomes, standardize branding and processes, expand into new acquisition channels, and ensure all marketing activities adhere to regulatory and ethical standards. The role requires a balance of strategic leadership, operational execution, and data-driven decision-making. Responsibilities: - Recruitment Strategy & Scaling - Develop and execute scalable, multi-channel patient recruitment strategies across therapeutic areas and geographies - Build repeatable frameworks to support rapid study start-up, enrollment acceleration, and cross-site deployment - Partner with feasibility and operations teams to align recruitment plans with study timelines and enrollment targets - Identify and activate new acquisition channels, including digital, community outreach, and referral networks - Performance Marketing & Conversion Optimization - Own full-funnel performance (impressions through enrollment) - Optimize campaigns to improve conversion rates, reduce screen failures, and lower cost per randomized patient - Implement structured A/B testing for creatives, messaging, targeting, and landing pages - Build and leverage dashboards and analytics to drive continuous performance improvement - Channel Management & Innovation - Oversee paid and organic channel strategy (Meta, Google, TikTok, programmatic, SEO, email, SMS, etc.) - Evaluate, onboard, and manage marketing vendors and platforms - Drive innovation in patient engagement (video, digital experiences, content strategy) - Expand into underutilized channels such as physician referrals, partnerships, and community-based outreach - Branding & Standardization - Establish and enforce standardized branding, messaging, and creative guidelines across all sites - Ensure consistency in patient-facing materials while enabling localized optimization - Oversee development and approval of marketing assets (ads, landing pages, email campaigns, educational materials) - Partner with internal stakeholders to ensure messaging aligns with protocol requirements and patient needs - Budget Management & Financial Oversight - Own and manage patient recruitment marketing budgets across studies and sites - Allocate spending strategically across channels to maximize ROI and enrollment outcomes - Monitor budget pacing, forecast spending, and adjust allocations based on performance data - Evaluate cost efficiency, including cost per lead, cost per screened patient, and cost per randomized patient - Manage vendor contracts and ensure alignment with financial and performance expectations - Compliance & Regulatory Adherence - Ensure all recruitment materials and campaigns comply with IRB/EC requirements, HIPAA, and applicable regulatory standards - Partner with regulatory and clinical teams to manage submission, approval, and version control of marketing materials - Maintain audit-ready documentation of campaigns, approvals, and consent-related materials - Ensure ethical, patient-centric messaging that aligns with clinical trial guidelines and sponsor expectations - Team Leadership & Management - Lead, mentor, and develop a team of recruitment marketing professionals - Establish clear KPIs, performance expectations, and accountability structures for direct reports - Manage external agencies and vendors, ensuring delivery against defined performance metrics - Foster a culture of accountability, continuous improvement, and collaboration - Operational Excellence & Infrastructure - Build scalable processes for campaign launch, tracking, reporting, and optimization - Ensure proper tracking infrastructure (UTMs, CRM integration, attribution models) is implemented and maintained - Partner with technology teams to enhance marketing automation and patient engagement systems - Standardize workflows and reporting across sites to drive efficiency and consistency Requirements: - Bachelor’s degree in Marketing, Business, or related field required - 7+ years of experience in digital marketing, growth marketing, or patient recruitment required - 2+ years of people management experience required - Proven experience managing marketing budgets and driving ROI - Strong analytical skills with experience in CRM and marketing analytics platforms (e.g., Salesforce, HubSpot) - Experience managing multi-channel paid media campaigns - Data-driven decision making - Financial acumen and budget management - Regulatory awareness and compliance rigor - Growth mindset and innovation - Operational scalability and process optimization - Leadership and team development - Patient-centric communication - Experience in clinical research, healthcare, or patient recruitment environments a plus - Familiarity with HIPAA, IRB processes, and regulatory considerations in healthcare marketing preferred - Experience with marketing automation, CDPs, and attribution modeling highly preferred - Experience in multi-site or network-based organizations a plus