SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Mortgage Production Assistant
Location
United States
Posted
1 day ago
Salary
$27 - $51 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Mortgage Production Assistant
SoFi
Role Description SoFi Mortgage is seeking a proactive and detail-oriented Production Assistant to provide essential support to our loan officers in managing the loan origination process. The Production Assistant will play a critical role in gathering borrower information, preparing loan files, and ensuring a seamless experience for clients. The successful candidate will have strong organizational skills, effective communication abilities, and a passion for customer service. - The Production Assistant pulls and analyzes customer credit, reviews income, asset documents and understands how to structure a loan. - This position also involves running DU, stacking and submitting files, requesting and clearing underwriting conditions, as well as communicating with borrowers and realtors. - Primary contact between clients and Loan Originators. - Takes application information over the phone and schedules appointments. - Tracks all requested documents in Encompass and/or Salesforce. - Reviews received documentation within 24 hours for discrepancies, omissions, asset and income verification and Encompass updates based on verified information. - Works with Mortgage Loan Originators to resolve any problems with files and documents. - Complies with Company policy and procedures to ensure all files are complete. - Attends team meetings. - Complies with applicable state and federal compliance guidelines. Qualifications - Two years of professional office experience. - One year of mortgage or banking industry experience. - NMLS License Required under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”). - General knowledge of FNMA, FHLMC, FHA and VA guidelines. - Prior Encompass LOS system experience or other mortgage processing software. - Proficient in Google docs. - Excellent organizational skills and attention to detail. - Ability to manage multiple tasks/projects and deadlines simultaneously. - Excellent communication skills. Requirements - Nice to have: Working knowledge of Encompass, Blend and/or SalesForce. - 1+ years of origination experience. - National and any state level NMLS licensing in the past 12 months. Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
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