Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role:We are seeking a highly organized, detail-obsessed Event Operations Senior Associate to join our Events team, reporting to the VP, Experiential Marketing. In this role, you will be the operational engine behind Garner's Tier 1 owned events, the multi-day national programs (such as our Strategic Benefits Summit and Nexus by Garner) that bring our most important customers, prospects, and partners together. You will own the logistics that make these events feel effortless: venues, vendors, rooming, transportation, budgets, and flawless onsite execution. This is a high-ownership, execution-focused role for someone who loves the details and thrives in the run-up to a major event. You will partner closely with the Director of Events and the broader Events team, manage vendors and budgets day to day, and be the calm, organized presence onsite when it matters most. Where you will work:Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. Expect significant travel, up to 50%, to support Garner's Tier 1 events on the ground, with time spent onsite in the days leading up to and during each event. What you will do: - Own end-to-end logistics for Garner's Tier 1 owned events, including rooming lists, room blocks, food and beverage, room sets, banquet event orders (BEOs), decor, transportation, offsite activities, and overall onsite flow - Manage venue and vendor sourcing and relationships: run RFPs with our sourcing agency (ConferenceDirect) and destination management companies (DMCs), review contracts for accuracy, pricing, and concessions, and route them through Legal and Finance - Run the operational backbone of each event: build and maintain the production schedule, conduct hotel site visits, and hold weekly check-ins with the hotel and DMC to keep every detail on track - Coordinate all onsite experience details, including swag and gifting, decor, badges, signage, entertainment, photography, room drops, spa, dining, and VIP and attendee transportation - Execute flawlessly onsite: serve as a key operational presence at each event, managing program execution, troubleshooting in real time, and ensuring a seamless experience for attendees and Garner staff - Own event budgets day to day: draft and maintain budgets, process contracts, invoices, and reimbursements with Legal and Finance, and reconcile final numbers after each event - Drive the project management for each event: build and maintain detailed plans and timelines in Asana, and use Slack and Google Workspace to keep the team, vendors, and stakeholders aligned, communicating, and on schedule; confirm Garner attendees and run staff prep meetings in the lead-up to each event - Support post-event wrap-up, including feedback sessions, reimbursements, and final budget reconciliation, capturing lessons learned to improve the next event The ideal candidate has: - 3+ years of experience in event operations, logistics, hospitality, or a related coordination role, ideally supporting large multi-day or corporate events - Exceptional organization and attention to detail; you juggle many moving parts at once, approach work with the rigor needed to prevent misses and rework, and keep complex logistics on schedule - A proactive, execution-oriented work style; you prioritize in partnership with your manager, flag early when priorities are unclear or your plate is too full, and get things done quickly without sacrificing quality - Strong vendor and stakeholder coordination skills; you know who to go to for what, clearly articulate what you need from others, and follow up or escalate until issues are resolved - Comfort with event and project tools (Swoogo, Asana, Google Workspace, Slack, or similar) and with budget, contract, and invoice processing; hands-on experience with hotels, BEOs, DMCs, and venue contracts is a strong plus - Willingness to travel to and work onsite at events, including multi-day national programs, with the stamina and poise to execute under pressure - An eagerness to use AI to work more efficiently and consistently. Garner is enabling our teams on Claude Code, and comfort using AI tools to streamline repetitive work is a plus - A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation Transparency:The base salary range for this position is $81,000 - $100,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

• Translate revenue strategy into actionable plans, processes, and metrics. • Prepare executive-level reporting, dashboards, and insights. • Identify barriers and implement process improvements across sales, marketing, and customer operations. • Standardize and optimize sales stages, qualification criteria, and deal workflows. • Improve lead quality and conversion rates in partnership with marketing. • Manage and optimize CRM as the source of truth and ensure the sales organization’s compliance with CRM data standards. • Build and optimize deal standards and sales process discipline. • Proactively identify opportunities for improving the sales process and partner with sales management to maintain process quality. • Support territory planning, account assignments, and capacity modeling. • Assist sales management in understanding any inconsistencies in the sales process. • Monitor the accuracy and distribution of sales reports, suggesting revisions and aiding in the development of new reporting tools. • Establish strong relationships with key management personnel and departments to develop sales incentive compensation programs. • Lead, develop, and mentor team members in various functional areas. • Make financially responsible and accountable business decisions in accordance with organizational policies and procedures.

• Own end-to-end Revenue Operations support for the Training team, from contract signed through a customer’s first 30 days • Translate company-level revenue strategy into clear, executable operating plans for the Training team • Partner with Sales, Marketing, Training, and central RevOps to ensure alignment across the customer lifecycle • Design, refine, and automate workflows to drive efficiencies within the Training function • Build reporting and dashboards to provide clear visibility into customer lifecycle health and identify opportunities for improvement • Support a team that will be expanding internationally into a number of countries in the next 12 months • Partner closely with the Training team leadership to drive conversion improvements across the post sales funnel (Contract Signed to Customer Graduation)

• Lead the team responsible for ensuring that revenue leaders have forecast, financial, and performance visibility into the customer lifecycle • Ensure the Revenue Operations organization is equipped to drive predictable revenue through actionable insights and regular business reviews • Help set the strategic direction for the Revenue organization to optimize customer growth and sales efficiency • Drive strategic conversations around pricing levers, discounting performance, and sales incentives to drive incremental revenue growth • Define and instrument the GTM bowtie model across the customer lifecycle • Partner with Sales and Post sales operations to drive the GTM planning cycle • Measure forecast accuracy and pipeline predictability for the executive team • Partner with Marketing, Finance, and Post-Sales Ops to ensure seamless revenue handoffs • Deliver actionable insights on AE productivity, conversion rates, and deal velocity • Partner with Finance and Data leaders to build and deliver executive reporting to ensure business leaders understand revenue drivers