CrowdStrike is an award-winning, global provider of cloud-delivered security technology, threat intelligence, and next-generation endpoint protection. Founded i
Associate Technical Account Manager (Remote, CAN)
Location
Canada
Posted
5 hours ago
Salary
0
Seniority
Entry Level
Job Description
Associate Technical Account Manager (Remote, CAN)
CrowdStrike
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem- solving skills. What You'll Do: - Serve as a technical contact and augment our customer support teams - Participate with onboarding process - Perform quarterly health checks and business reviews - Participate in TAM on-call rotation (during normal business hours) helping answer customer inquiries and case escalation requests. - Escalate customer issues to management when appropriate. - Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues. - Leverage knowledge content and systems to obtain product expertise - Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications. - Manage renewal risk and collaborate with sales teams to remediate and ensure a successful renewal and upsell of product - Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. - Drive support cases to ensure issues are being resolved in a timely manner. What You'll Need: - Bachelor’s Degree or equivalent experience - Experience working with Windows Operating Systems - Knowledge of enterprise web technologies, security and cutting-edge infrastructures - Excellent customer service skills and ability to quickly establish technical credibility with customers - Excellent communication skills, written and verbal - Proven problem-solving skills - Collaborative attitude - Commitment to customer success - Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus Points: - Bachelor’s Degree in related field - 1+ years of Customer Success/Support/Technical Account Management experience in SaaS organization #LI-Remote #LI-RL1 Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. CrowdStrike Canada ULC is committed to equal pay for equal work in its compensation practices. The base salary range for this position in Canada is $68,000 - $90,000 CAD per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. This is Canadian-based employment, and it is expected that all employees maintain legal entitlement to work in Canada. Applicants selected to move forward in the hiring process are subject to background checks, including but not limited to criminal record, credit, and/or reference checks.
Related Guides
Related Job Pages
More Account Manager Jobs
Senior Manager, Talent Relations
Forbes MediaBased in New York, New York, the genesis of Forbes Media began in 1917 with Forbes magazine, and the newly formed company was established in 2006 to encompasses the full range of p
Role Description Forbes is seeking a Senior Manager, Talent Relations to join the Forbes Creator Network team. Reporting to the VP of Forbes Creator Network, you will drive the growth of our talent recommendation engine and secure compelling creators and hosts to meet our advertiser, content, and events strategic needs. You are a critical connector between top-tier talent, industry representation, and premium brand opportunities. You will be deeply embedded in the creator economy – building new talent opportunities from scratch, maintaining and growing our extensive internal roster, and representing the Creator Network on the ground. Preference will be given to candidates based on the West Coast, with the Los Angeles area preferred. We are also open to remote candidates based in one of the states that we actively recruit from. Responsibilities - Talent Recommendation: Support and optimize our proprietary talent recommendation workflow, strategically identifying the right creators and influential talent for upcoming advertiser, content, and live events opportunities. - Host & Talent Booking: Source, pitch, and secure high-profile hosts and digital creators to align with advertiser needs and premium branded content initiatives. - Program Development: Build and scale a new creator correspondent program to expand our on-the-ground media presence and event coverage. - Roster & Library Management: Manage and maintain our comprehensive creator roster, ensuring data, metrics, and talent archetypes are up-to-date for cross-functional pitching. - Agency & Industry Relations: Nurture and expand ongoing relationships with top talent agencies, management firms, and independent digital creators. This includes attending creator economy meetups and industry events to source fresh talent, discover rising stars, and elevate Forbes in the creator space. Qualifications - 5-7 years of experience in talent management, talent relations, casting, or within a digital talent agency. - Open to all eligible remote locations with preference towards Los Angeles, a major West Coast city, or New York City. - Proven success booking and negotiating talent for branded content, digital series, advertising campaigns, or hosting roles. - An existing network of relationships with talent managers, digital agents, publicists, and independent digital creators. - Highly organized with experience managing talent databases, roster libraries, or casting decks smoothly under tight deadlines. - Strong communication and interpersonal skills, with the ability to confidently navigate the unique personalities and needs of high-profile creators and corporate clients. Requirements - The annual base salary range for this role is $100,000 - $110,000. - Forbes has estimated the compensation range set forth above in good faith. The compensation range is what we believe we will offer, and ultimately pay, a successful candidate. - This position is only open to candidates residing in California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, & Washington. Benefits - Forbes aims to offer employees the flexibility they need in order to be successful. - Some positions may require candidates to be based in a specific location for consideration while some roles may be fully remote (within the U.S.) if it aligns with the needs of the position.
Key Account Manager
SharkNinjaProduct design and technology company positively impacting people's lives every day in homes around the world.
• Demonstrate best in class account management to maximize Revenue and Profit in line with company strategy • Manage the day-to-day account management of assigned retail partners • Work with internal and external stakeholders to lead promotional, marketing and joint business plans for assigned accounts • Successfully pitch, secure and launch new products in line with company strategy • Negotiate programs and agreements for assigned accounts upon renewal • Prepare presentations, business reviews, and sales reports that identify areas for improvement and business opportunities • Work with the retailers and internal teams on a variety of data sources to report POS, trends, factors impacting the business, etc. • Monitor stock levels and jointly produce forecasts; reporting & tracking on a monthly basis • Gather and communicate competitive factors impacting the business (i.e. new competitive items, competitive promotions, etc.)
Staff Product Manager – Strategic Partnerships
CookUnityWe are on a mission to unlock the world's best food creators and bring their dishes to the doorstep of the masses.
• Define the launch strategy for each new partnership — messaging, activation plan, launch milestones, and success metrics • Work with marketing and brand partners on co-branded campaigns, member communications, and channel activation • Set and track launch KPIs; run post-launch reviews to identify what’s working and what to iterate on • Build partnership launch playbooks that make each new partner go-live smoother and faster than the last • Serve as CookUnity’s primary product point of contact for external partners — the person they call when something’s working and when it isn’t • Run regular partner touchpoints: product reviews, roadmap alignment sessions, and quarterly business reviews • Manage partner expectations, escalations, and change requests with clear communication and follow-through • Represent CookUnity at partner on-sites, industry events, and executive meetings • Own the product roadmap for all partner-facing surfaces: co-branded landing pages, benefit redemption flows, member eligibility verification, partner onboarding, and referral attribution • Partner closely with internal CookUnity PMs who own those surface areas to prioritize partnership work within their engineering team’s scope • Design seamless, high-converting experiences for customers who come to CookUnity through health and wellness brand partners • Run A/B tests on partner-specific acquisition and activation flows to improve conversion, time-to-first-meal, and early retention • Own the product strategy for CookUnity’s partner integration platform — APIs, SSO, referral and attribution systems, and data exchange flows • Translate partnership agreements and commercial commitments into clear product requirements and technical scopes • Work with engineering and external partner tech teams to ship clean, scalable integrations with clear SLAs and ownership • Build integration playbooks and scalable frameworks so that onboarding the next partner is faster and more predictable than the last • Define the measurement framework for partnership channel performance: partner-sourced acquisition, activation, retention, and LTV • Identify opportunities to turn integrations from one-time technical connections into compounding growth and retention levers • Surface partner learnings back into CookUnity’s core product roadmap — if health and wellness members behave differently, that insight should shape what we build
Senior Insurance Broker Partner Manager
Eye SecurityMaking Europe a safe place to do business by combining no-nonsense cybersecurity measures with insurance for SME.
• You will recruit, onboard, and manage relationships with new and existing insurance broker partners in the Netherlands in order to sell our Cyber Insurance solution in collaboration with insurance brokers. • You will serve as the primary point of contact for broker accounts, ensuring satisfaction and alignment with company goals. • You will provide the basis for successful collaboration and ongoing development of our business relationships with our partners. • From drafting contracts to closing deals, you provide professional support to our partners. • You will develop and deliver presentations, webinars, and resources to enhance broker effectiveness. • You will present our solutions at trade fairs and events. • You will develop close and cooperative partnerships with your colleagues from Sales and Marketing.




