Title: Career Pathways Manager Location: Remote Job Description: What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role The Career Pathways Manager is a key member of Roo's Relief-to-Hire team (R2H), helping connect veterinary professionals with meaningful career opportunities. We're looking for someone who is highly organized, proactive, relationship-driven, and passionate about creating exceptional experiences for both candidates and hospital partners. In this role, you'll guide veterinary professionals through the placement journey, coordinate across teams to keep processes running smoothly, and build strong partnerships that support successful hiring outcomes. Success in this role requires strong attention to detail, excellent communication skills, the ability to manage multiple priorities, and a collaborative mindset. You'll work closely with Account Managers, hospital partners, enterprise clients, and the broader Relief-to-Hire team while reporting to the Senior Manager, Career Pathways. Responsibilities Candidate Coordination & Support - Guide veterinarians and technicians through the Relief-to-Hire process, from interest to offer. - Maintain clear, consistent communication with candidates to ensure a supportive and personalized experience. - Collect, organize, and share candidate materials (e.g., resumes, references) with hospitals in alignment with Roo standards. - Hospital & Internal Partner Collaboration - Work closely with VetAM, HSP, and Enterprise to ensure hospitals are matched with the right veterinary professionals. - Track hiring needs and placement opportunities to inform pipeline development. - Collaborate with the Senior Manager and cross-functional squad to identify placement opportunities and proactively flag risks. - Process Execution & Improvement - Follow and uphold Standard Operating Procedures (SOPs) developed by the senior manager and R2H squad. - Identify workflow gaps or bottlenecks and suggest process improvements. - Support testing and rollout of new tools or processes aimed at improving efficiency and experience. - Tracking & Reporting - Keep candidate and placement records up-to-date in HubSpot and other systems. - Assist with data entry and report generation to support internal visibility and forecasting. - Monitor milestones and timelines for placements to ensure timely progress and stakeholder communication. - Billing & Administrative Support - Coordinate with finance to ensure accurate billing for completed placements. - Help resolve billing-related issues by liaising between internal teams and hospital partners. - Qualifications - 2-4 years of experience in account coordination, inside sales, recruiting, or a client-facing operations role where managing multiple relationships simultaneously was core to the work - Demonstrated ability to manage a pipeline or portfolio of active candidates, deals, or accounts without losing track of where things stand or what needs to move next - Strong written and verbal communication skills, with a knack for making people feel supported and informed throughout a process - Experience working cross-functionally with multiple stakeholders or teams to drive outcomes - Comfortable working in a CRM (HubSpot, Salesforce, or similar) to manage pipelines, log activity, and generate reports - Ability to identify process gaps and take initiative to flag or address them, rather than waiting to be asked - Organized, self-directed, and able to prioritize in a fast-moving environment - A genuine interest in the veterinary or healthcare space, or in helping professionals find meaningful career opportunities While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). In addition to the base compensation there is a 20% variable compensation, based on performance. Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $90,000—$115,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $80,000—$105,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $75,000—$98,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $70,000—$90,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. - Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.

• As a Project Manager within Arden University's Student Systems & Development team, you'll play a key role in delivering technology and business change initiatives that support every stage of the student journey. • Working across a diverse portfolio of IT and business-sponsored projects, you'll ensure solutions are delivered on time, within budget and to the highest quality, creating tangible benefits for students, colleagues and the wider University. • You'll lead projects from inception through to successful implementation, coordinating cross-functional teams that include Business Analysts, Software Developers, technical specialists, academics and professional services colleagues. • Acting as the central point of coordination, you'll bring together people, processes and technology to deliver change that aligns with the University's strategic priorities. • Working closely with programme managers and senior stakeholders, you'll help translate wider enterprise change into deliverable initiatives for the Student Systems & Development team, ensuring projects are effectively prioritised, planned and integrated into ongoing business activity. • You'll provide clear governance, manage risks and dependencies, and maintain regular communication through progress reporting, stakeholder engagement and solution demonstrations. • From initial business analysis and requirements scoping through to testing, deployment, go-live and handover into business-as-usual support, you'll oversee the complete project lifecycle. • Your work will help ensure that critical student systems continue to evolve while maintaining the reliability of core services that underpin admissions, enrolment, timetabling, graduation and the wider student experience.

• Lead assigned projects through defined project phases from execution start through commissioning and closeout. • Ensure gate readiness by completing required deliverables and securing approvals prior to advancing. • Develop and manage project execution plans, schedules, and budgets aligned with PMO standards. • Serve as the primary customer interface for assigned projects. • Coordinate cross-functional teams across engineering, procurement, fabrication, software, and field services. • Identify and manage project risks, issues, and change control. • Provide accurate and timely project reporting using standardized PMO tools. • Support installation, commissioning, and customer acceptance activities as required. • Promote a strong culture of safety, quality, and accountability. • Coordinate daily subcontractor and trade partner activities on the project site. • Ensure field work aligns with project drawings, specifications, and quality standards. • Assist with scheduling, material planning, and installation progress tracking. • Support commissioning readiness and system turnover activities. • Promote and enforce safety policies and safe work practices on site. • Serve as a key point of contact for customers, general contractors, and trade partners. • Communicate project updates, schedules, and milestones clearly and proactively. • Build strong professional relationships with clients, contractors, and internal teams. • Maintain accurate project documentation and communication records.

• Act as the primary client-facing lead, managing stakeholder expectations, trust, and communication. • Own end-to-end delivery across the program, maintaining full visibility into technical and business workstreams. • Establish and continuously improve delivery processes, governance, planning, tracking, and reporting mechanisms. • Coordinate cross-functional teams, including architects, engineers, analysts, and vendors, while aligning priorities as business needs evolve. • Manage project risks, dependencies, issues, escalations, and delivery trade-offs to ensure successful outcomes. • Partner with Product and Technical Leads on backlog planning, prioritization, and delivery sequencing. • Collaborate with other Project Managers to ensure delivery continuity, knowledge sharing, and role backup. • Drive continuous improvement initiatives based on client feedback and lessons learned.