• You take central product responsibility for group-wide integration topics at Proalpha. • You ensure that products, legal entities and teams collaborate with clear priorities so integrations progress in a structured way. • At the interface between Product, Program Management and Engineering you create transparency, orientation and binding decisions. • You manage the group-wide integration approach and build a roadmap that makes all relevant integrations between our companies visible. • Using a transparent prioritization framework, you evaluate integration initiatives fairly, make dependencies visible and convince stakeholders with clear arguments. • As the owner of central integration products such as our API portal, you jointly decide on design, technology and further development together with the engineering team. • You identify bottlenecks early, escalate in a targeted way and create clarity before issues become problems. • In exchange with product owners, software architects and engineering teams you are the central point of contact for standardized integration.

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Owner III within PNC's Technology organization, you will be based remotely. Role Summary The Product Owner for CIAM – Phone Channel is responsible for defining and delivering secure, low-friction customer identity and authentication experiences across IVR and agent-assisted channels. This role owns the strategy, roadmap, and execution of identity capabilities leveraging platforms such as Transmit Security (FlexID) and Pindrop, ensuring strong fraud prevention, seamless customer experiences, and alignment with enterprise CIAM standards. This leader will drive modernization of IVR authentication, reducing reliance on legacy knowledge-based verification while implementing risk-based, device-aware, and voice intelligence-driven authentication strategies. Key Responsibilities 1. Product Strategy & Roadmap • Define and execute the CIAM roadmap for phone channel authentication (IVR + agent assist). • Lead transition from legacy authentication (KBA/security questions) to modern CIAM approaches using: ○ Transmit FlexID orchestration ○ Pindrop fraud detection & voice intelligence • Establish a risk-based authentication strategy tailored to phone interactions. • Align with enterprise identity, Zero Trust, and omnichannel authentication frameworks. 2. Authentication & Identity Orchestration (IVR) • Own end-to-end IVR authentication flows including: ○ Pre-authentication (call entry, ANI validation) ○ Passive authentication (device/behavioral signals via FlexID) ○ Voice-based risk scoring (Pindrop) ○ Step-up authentication (OTP, callbacks, agent verification) • Partner with engineering to design low-friction, high-assurance journeys in IVR flows. • Ensure consistent identity decisions from IVR through agent handoff. 3. Fraud Prevention & Risk Management • Implement and optimize controls to detect and mitigate: ○ Account Takeover (ATO) ○ IVR bot attacks and automation abuse ○ Social engineering in agent-assisted calls • Leverage: ○ Pindrop for voice intelligence, call risk scoring, spoof detection, and anomaly detection ○ Transmit FlexID for identity orchestration, device intelligence, and adaptive authentication • Define policies for dynamic step-up authentication based on real-time risk signals. • Partner with Fraud, Call Centers, and Security teams to continuously tune detection thresholds and reduce false positives. 4. Backlog Ownership & Agile Delivery • Own and maintain a prioritized backlog of CIAM features across IVR and contact center platforms. • Write clear epics and stories including: ○ Authentication flows ○ Risk decisioning logic ○ Integration points (IVR, Pindrop, FlexID, CRM, agent desktop) • Partner with engineering teams to deliver integrations across: ○ Telephony/IVR platforms (e.g., Genesys, NICE, Verint, Cisco, SBC’s, Avaya) ○ Transmit Security platform services ○ Pindrop APIs and event streams • Manage cross-team dependencies and ensure release readiness. 5. Stakeholder Management • Serve as the primary liaison across: ○ Contact Center Operations ○ Fraud/Risk teams ○ Information Security ○ Enterprise CIAM platform team ○ Architecture and Engineering • Ensure solutions balance security, customer experience, and operational efficiency (AHT, containment). • Support executive updates and communicate roadmap, performance, and risk posture. 6. Data, Analytics & Optimization • Define and track KPIs, including: ○ Authentication success and failure rates ○ Fraud detection/prevention rates ○ IVR containment rate ○ Agent handle time (AHT) impact ○ Step-up authentication frequency and success • Use Pindrop and FlexID insights to continuously optimize authentication journeys. • Support A/B testing of authentication strategies to reduce friction and improve security outcomes. Required Qualification • Product ownership or product management experience in: ○ Identity & Access Management, Fraud, or Contact Center technologies • Direct experience with: ○ IVR/call flows and telephony ecosystems ○ Authentication and identity verification in a phone channel • Strong understanding of: ○ Risk-based authentication (RBA) ○ Account takeover prevention strategies ○ CIAM principles and orchestration layers • Experience working in Agile environments with cross-functional teams. Preferred Qualifications • Hands-on experience with: ○ Transmit Security (FlexID or similar orchestration platforms) ○ Pindrop (Protect, Passport, or voice intelligence solutions) • Experience implementing: ○ Voice biometrics or passive voice authentication ○ Bot detection solutions in IVR • Familiarity with CIAM platforms such as Ping, Okta, ForgeRock, or Azure External ID • Experience in highly regulated industries (financial services, telecom, healthcare) Core Competencies • Strong balance of security mindset and customer experience focus • Ability to translate fraud risk into actionable product decisions • Systems thinking across IVR, identity, and backend orchestration • Executive-level communication and stakeholder alignment • Data-driven decision-making and continuous optimization What Success Looks Like • Reduced fraud losses and measurable improvement in fraud detection rates • Seamless, low-friction authentication experiences in IVR • Decreased reliance on knowledge-based authentication • Improved IVR containment and reduced agent handle time • Fully integrated identity orchestration across Pindrop + Transmit FlexID + IVR ecosystem This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description - Owns the vision and definition of the product. Serves as the voice of the Customer. Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value. - Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives. - Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog. - Works closely with the Scrum Master(s) and development team(s), to ensure the right items are focused on during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Customer Solutions, Data Visualization, Identity Access Management (IAM), Interactive Voice Response (IVR), Prioritization, Scrum, User Experience (UX) Design CompetenciesAgile Development, Business Acumen, Design Thinking, Effective Communications, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Leadership, Planning and Organizing, Solutions Development Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationBachelors CertificationsNo Required Certification(s) LicensesNo Required License(s) Pay Transparency Base Salary: $91,000.00 – $202,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 05/28/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Role Description Für unseren Kunden aus Bern, suchen wir eine:n erfahrene:n, motivierte:n und aufgeschlossene:n Senior Product Owner. In diesem Projekt übernimmst du als Senior Product Owner eine zentrale Rolle in der Weiterentwicklung einer modernen Netzwerk- und Telekommunikationsplattform. Du verantwortest die fachliche Steuerung eines agilen Entwicklungsteams, gestalten die Produktvision aktiv mit und sorgen für die kontinuierliche Weiterentwicklung innovativer Lösungen. Dabei arbeitest du eng mit Product Management, Stakeholdern sowie internen und externen Partnern zusammen und stellst eine erfolgreiche Umsetzung der Produktstrategie sicher. - Verantwortung für die fachliche Führung eines agilen Entwicklungsteams als Product Owner - Priorisierung und Pflege des Product Backlogs sowie Erstellung und Weiterentwicklung der Produkt-Roadmap - Entwicklung und Abstimmung der Produktvision gemeinsam mit Product Management und relevanten Stakeholdern - Aktives Stakeholder Management sowie Koordination zwischen Business, Entwicklung und externen Partnern - Mitverantwortung für Budgetplanung, finanzielle Steuerung und Zusammenarbeit mit Technologie-Lieferanten - Überwachung des Projektfortschritts sowie Abnahme von Produktinkrementen - Sicherstellung eines transparenten und priorisierten Product Backlogs für das Scrum-Team - Enge Zusammenarbeit mit agilen Teams zur kontinuierlichen Optimierung von Produkten und Prozessen Qualifications - Mehrjährige Erfahrung als Product Owner in einem agilen Entwicklungsumfeld - Fundierte Kenntnisse agiler Methoden wie Scrum sowie Erfahrung in der Produktentwicklung - Ausgeprägte analytische und konzeptionelle Fähigkeiten sowie unternehmerisches Denken - Hohe Eigenverantwortung, Selbstständigkeit und ausgeprägte Ergebnisorientierung - Erfahrung im Stakeholder Management sowie in der Zusammenarbeit mit externen Lieferanten und Partnern - Sehr gute Kommunikations-, Koordinations- und Durchsetzungsfähigkeiten - Verständnis für betriebswirtschaftliche Zusammenhänge sowie Budget- und Ressourcenplanung - Idealerweise Erfahrung in der Co-Führung mit Scrum Mastern sowie in komplexen, vernetzten Systemlandschaften - Fähigkeit, Teams auch während Veränderungsprozessen zielgerichtet zu begleiten und Orientierung zu geben - Verhandlungssichere Deutsch- und Englischkenntnisse in Wort und Schrift Company Description Die Coopers Group AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Location: RAAF Base Amberley Category: Business Support Position Type: Permanent Job Reference: BOE/1934635 Attachments: No File Attached Share This: Boeing Defence Australia (BDA) is seeking a Senior Manager to join the Super Hornet and Growler Sustainment Program. This is a senior leader role that sits within the Sustainment Program's Leadership Team. Program overview. The Super Hornet and Growler Sustainment Program provides in-service support and upgrade services for the Royal Australian Fleet of Super Hornet and Growler Aircraft. This Sustainment Program directly contributes to operational readiness, preparedness and platform survivability and lethality. Why this is exciting - You will be responsible for all engineering, logistical and special services for the Super Hornet and Growler Sustainment Program. - You will lead the Super Hornet and Growler Sustainment Program's Product Support Organisation - You will engage with a broad range of external stakeholders within the Australian Defence Organisation, United States Government agencies and Defence Industry What you'll get to do - You will be responsible for ensuring that the product support team of professional engineers, logisticians and specialty services practitioners successfully execute a range of complex sustainment activities and deliver special projects whist ensuring that the Super Hornet and Growler sustainment program objectives are achieved. - You will be responsible for the engineering, logistics and special services of Super Hornet and Growler sustainment program. - You will manage performance to ensure cost, quality and schedule requirements of all product support activities are delivered to meet and exceed program objectives. - You will be responsible for the processing, planning and management execution of all engineering. logistics and special services within the Sustainment Program. Who we're looking for - Demonstrated skills in managing large scale, complex programs and projects to successful and timely completion. - Demonstrated ability to successfully execute high-level management functions including customer liaison, business awareness with a track record of successful execution outcomes. - Demonstrated experience in a broad range of functional areas including project management, engineering, production, maintenance and logistics - Tertiary qualification in a business related field, e.g. Program Management. Logistics, Finance or Engineering discipline - Minimum of 10 years' experience in a Senior Leadership and Management role in a complex program. - High level of customer service and interpersonal communication skills. - An aspirational leader, who values people and builds strong teams. - Understanding and appreciation of a matrix-based organisation and the demonstrated ability to operate effectively within such an environment. - Demonstrated ability to develop a solution to problems that are imaginative, thorough and consistent with organisational objectives. Security requirement: - Applicants must be Australian Citizens. Location: - RAAF Base Amberley. Boeing values that guide the work we do: - Integrity - We are honest, transparent and accountable. - Safety - We always put safety first in design, manufacturing and operations. - Quality - We deliver products and processes that meet the highest standards. - Customer focus - We aim to understand and exceed our customers' mission needs. - Teamwork & One Boeing - We collaborate across teams and partners to accomplish shared goals. - Inclusion & Respect - We value diverse perspectives and create an environment where everyone can contribute. Why join the ACEA team - Support a capability that directly enhances aircraft survivability and mission success in contested environments. - Work with cutting-edge technology and mission systems and access targeted training and professional development pathways. - Be part of a collaborative, mission-focused team working in close partnership with the RAAF and industry stakeholders. How to Apply: - Click on the link and include a brief cover letter outlining your skills and experience. - Include a current CV that includes your work history and qualifications. Join us and help deliver critical electronic attack and protection capability - sustain readiness, advance sovereign expertise, and contribute to Boeing's defence mission in Australia. Only suitable candidates will be contacted directly. Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.