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iSTA Solutions

Streamline your workflows with iSTA Solutions. Tailored remote staffing solutions and comprehensive support services.

Outbound Sales Team Lead

SalesSalesFull TimeRemoteSeniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

15 hours ago

Salary

0

Seniority

Senior

3 yrs expEnglish

Job Description

Outbound Sales Team Lead

iSTA Solutions

• Lead, coach, and motivate a team of outbound sales agents. • Monitor daily call activity, productivity, and conversion performance. • Conduct regular coaching sessions and performance reviews. • Listen to call recordings and provide actionable feedback. • Ensure agents consistently meet quality and activity standards. • Assist with onboarding and ongoing training of new team members. • Work closely with the U.S. client to communicate performance metrics and operational updates. • Identify coaching opportunities and implement performance improvement plans where required. • Foster a positive, competitive, and results-driven team culture. • Produce reports on team KPIs and conversion metrics.

Job Requirements

  • Minimum 3 years' outbound sales experience.
  • Minimum 2 years' experience leading or supervising an outbound sales team.
  • Demonstrated success managing KPIs, coaching agents, and improving performance.
  • Strong understanding of outbound sales methodologies and objection handling.
  • Excellent leadership, communication, and organisational skills.
  • Experience working with CRM platforms and sales reporting.
  • Comfortable working in a fast-paced, metrics-driven environment.
  • Previous financial services, lending, insurance, or related industry experience is highly advantageous.

Benefits

  • Public Holidays: You will be required to work on both South African and U.S. public holidays. Compensation for South African public holidays will be provided in accordance with the BCEA.
  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) is mandatory. A wired Ethernet connection is required. Candidates without a fixed fibre line cannot be considered.
  • Power Backup: A reliable power backup solution is required to manage load shedding or outages. Candidates without backup power cannot be considered.
  • Work Environment: Fully remote.
  • Competitive basic salary plus an attractive commission structure.

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