Role Description The Manager, Ad Operations role is a key member of StackAdapt’s Ad Operations team, leading a team of Ad Operations Specialists responsible for campaign setup, QA, troubleshooting, pacing, and optimization support across our programmatic channels. Reporting to the Director of Ad Operations, you’ll help ensure campaigns are launched accurately, delivered effectively, and supported by strong operational processes. This is an opportunity for someone who enjoys combining people leadership with deep programmatic expertise and a continuous improvement mindset. As the team continues to evolve from manual campaign execution toward a more automated and optimization-focused model, you’ll help coach the team, improve workflows, and partner cross-functionally to build more scalable ways of working. StackAdapt is a remote-first company. While we are open to candidates located anywhere in Canada for this position, we will be prioritizing those based in Toronto or an Eastern Time Zone. What You'll Be Doing: - Leading, coaching, and developing a team of Ad Operations Specialists, fostering accountability, curiosity, and continuous learning - Overseeing campaign setup, trafficking, QA, troubleshooting, pacing, and delivery across StackAdapt’s programmatic channels - Supporting the team’s evolution toward a more automated and optimization-focused operating model - Coaching specialists on campaign optimization support, including pacing analysis, performance troubleshooting, and actionable recommendations - Partnering with Account Management, Account Executives, Client Partnerships, Product, and Engineering to improve workflows, handoffs, tooling, and campaign outcomes - Identifying opportunities to streamline processes through automation, templates, SOPs, and scalable operating practices - Tracking team performance, workload, quality, and operational metrics to identify gaps and share recommendations with leadership Qualifications - 6+ years of experience in programmatic advertising, campaign management, ad operations, or a related digital media function - Direct people management experience, ideally leading a team responsible for campaign execution, optimization, trading, or technical campaign support - Hands-on experience optimizing or trading programmatic campaigns, including pacing, performance analysis, troubleshooting, and recommendation-building - Strong technical understanding of the programmatic ecosystem, including DSP workflows, campaign setup, bidding dynamics, pixels, QA, and optimization best practices - Demonstrated ability to identify process improvements and help implement scalable solutions across teams - A high-curiosity mindset with an interest in automation, systems, operational efficiency, and the continued evolution of programmatic advertising - Strong communication skills, accountability, and the ability to collaborate effectively with cross-functional partners Requirements - The compensation range listed for this role reflects the expected base salary for candidates located in Ontario, Canada. It is informed by market data and the approved budget for this position. - This range represents base salary only. Depending on the role, candidates may also be eligible for additional compensation such as annual bonuses, commissions, equity awards, and a comprehensive benefits package. - Factors influencing final compensation include the candidate's specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications. - Other business factors, such as organizational needs and budget alignment, may also be considered in the final offer. Benefits - Highly competitive salary - Retirement/401K/Pension Savings globally - Competitive Paid time off packages including birthdays off! - Access to a comprehensive mental health care program - Health benefits from day one of employment - Work from home reimbursements - Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto - Robust training and onboarding program - Coverage and support of personal development initiatives (conferences, courses, books, etc.) - Access to StackAdapt programmatic courses and certifications to support continuous learning - An awesome parental leave program - A friendly, welcoming, and supportive culture - Our social and team events!

Role Description The purpose of this position is to ensure accurate, compliant, timely billing and appropriate reimbursement for all professional vision or medical exams and vision material services from all vision insurance payers. This may include accurate and timely identification and completion of point of sale customer account, billing, payment posting, contractual write-offs, adjustments, follow-up, and collection of unpaid accounts, per state and federal insurance regulations for members receiving services at Visionworks retail stores. Qualifications - High School Diploma, GED, or equivalent work experience - Zero to one (1) years of experience in medical insurance claims billing preferred - Proficient in MS Excel and Word - 10-Key by touch - Well-developed verbal, listening and phone communication skills - Good written communication skills with the ability to write routine correspondence - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals - Ability to define problems, collect data, establish facts, and identify trends - Ability to exercise good judgment and escalate issues appropriately - Strong organizational skills and ability to execute manual detailed tasks - Strong customer service focus and commitment - Ability to establish and maintain effective working relationships within the team - Ability to work well with diverse personalities - Tactful, mature and flexible - Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis - Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc. Requirements - Prepare and submit clean claims to various insurance companies either electronically or by paper in accordance with specific payer guidelines and/or contract requirements - Analyze and correct first pass rejected claims for completeness and accuracy of information for second pass clean claim submission - Research and perform all primary and secondary billing claim status follow up activities for assigned insurance plans - Review, evaluate and process all claim appeals through resubmission to insurance carriers with complete and accurate supporting documentation required - Research and recommend any third party customer account adjustments and/or write-offs to Manager based upon collectability of account - Support and assist store associates with ensuring all proper customer demographic and authorizations are present for clean claim submittal to insurance carriers for accurate claims processing and payment - Recognize and report claims problems, errors, and discrepancies to management in order to proactively identify and effectively resolve billing trends in a timely manner - Generate and submit monthly patient balance due statements to customers as dictated by the explanation of benefits received from their insurance carrier Benefits - Full Time and Remote - Pay Rate: $14.54 - $18.18 Company Description Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.

• Role involves handling inbound calls from customers/agents to resolve queries on their accounts. • Role requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from Customers/Agents. • Should meet/exceed business KRAs - NPS, Quality, Productivity, AHT or any other metrics specified by Business / Process. • Should be ok with working in 24* 7 environment, spilt offs and rotational shifts. • Should be willing to work from office or Hybrid as specified by business / process.

Role Description Reporting to the Manager – Environment, the Environmental Operations & Compliance Advisor is responsible for ensuring that renewable energy operations comply with all applicable federal, state, and provincial environmental regulations. The successful candidate will collaborate closely with Operations and Maintenance (O&M), Asset Management and other support teams to interpret and implement regulatory requirements, manage environmental monitoring programs, and support permitting and reporting obligations across Canadian and United States jurisdictions. - Regulatory Compliance & Permitting - Monitor and interpret applicable environmental regulations and legislation, including federal and state- and provincial-level statutes governing renewable energy operations in Canada and the United States. - Ensure operational activities comply with environmental permits, approvals, and applicable regulatory requirements. - Coordinate, prepare, and submit environmental permit applications, regulatory filings, and compliance reports within required deadlines. - Track legislative developments and regulatory changes affecting renewable energy operations, and communicate updates to the operations team. - Liaise with federal, state, and provincial regulatory agencies to resolve compliance issues and support inspections or audits. - Environmental Monitoring & Reporting - Design, implement, and oversee environmental monitoring programs for operating wind, solar, BESS and hydroelectric facilities. - Manage third-party environmental consultants, including defining scopes of work, coordinating deliverables, reviewing technical reports, and ensuring work is completed on schedule, within budget, and in alignment with regulatory and company requirements. - Collect, analyze, and interpret environmental monitoring data, and prepare accurate compliance and regulatory reports for submission to authorities. - Maintain complete and organized environmental records in accordance with regulatory and corporate requirements. - Conduct regular environmental audits and field inspections of operating sites to identify compliance gaps and implement corrective actions. - Environmental Management & Advisory - Provide expert environmental guidance and advice to O&M and Asset Management teams to ensure environmental risks are proactively identified and managed. - Develop, implement, and maintain Environmental Management Plans and associated procedures for operating renewable energy facilities. - Support environmental risk assessments and incident investigations; recommend corrective and preventive measures accordingly. - Contribute to the development of environmental training materials and provide training to operations staff on regulatory compliance requirements and best practices. - Participate in the development and reporting of Corporate Social Responsibility (CSR) metrics and sustainability programs. Qualifications - Bachelor's degree in Environmental Science, Environmental Engineering, Biology, or a related field. - A minimum of three (3) to five (5) years of progressive experience in an environmental advisory role, with demonstrated expertise in regulatory compliance. - Comprehensive knowledge of Canadian and US environmental regulations applicable to renewable energy operations. - Familiarity with Canadian federal and provincial environmental legislation is an asset. - Proven experience managing environmental permits and regulatory approvals for energy generation or infrastructure projects. - Strong analytical, organizational, and report-writing skills with the ability to interpret complex regulatory documents. - Strong understanding of the importance of health and safety requirements related to renewable energy assets. - Proficiency in Microsoft Office Suite; experience with environmental data management systems is an asset. - Responsible and effective use of AI tools to support research, analysis, documentation, and workflow efficiency is an asset. - Bilingualism in French is an asset. Benefits - Continuous training. - Flexible working hours and remote work. - A retirement plan enhanced by Boralex. - A group insurance plan tailored to your personal needs.