Role Description DATAMARK, Inc. is currently seeking a professional and experienced German Bilingual Medical Interpreter to join our team. The Bilingual Medical Interpreter will play a crucial role in facilitating effective communication between patients and healthcare providers in medical settings. - Provide verbal interpretation services to facilitate communication between patients and healthcare providers - Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions - Assist with the translation of medical documents and forms - Maintain a high level of confidentiality and adhere to professional and ethical standards - Stay up to date on medical terminology and procedures - Build rapport and establish trust with patients and healthcare professionals Qualifications - Fluent in both English and German (spoken and written) - Proficient knowledge of medical terminology and procedures - Excellent verbal communication skills and the ability to adapt to different dialects and accents - Strong listening and comprehension skills - Highly professional and empathetic demeanor - Strong organizational and multitasking abilities - Ability to maintain confidentiality and handle sensitive information Requirements - Computer: Intel Core i5 processor (8th generation or newer) or Ryzen 5 (3000 series or higher), minimum 4 cores / 8 threads, 8–16 GB RAM, and 256 GB SSD or larger. - Connectivity: Mandatory use of a wired Ethernet connection. VPN use is not allowed, and work must be performed only from the approved location. - Audio: Wired headset with a boom microphone, unidirectional and with noise cancellation. Wireless devices, earbuds, and speaker use are not allowed. - Camera: 1080p resolution, 30–60 fps, with autofocus (built-in or equivalent external camera, such as Logitech C920). - Restrictions: It is prohibited to store company information, make recordings, take screenshots, or use built-in translation features. Benefits - Health Insurance - Work From Home - Performance Bonus - Paid training - Flexible schedules - Internet Stipend

• Handle calls on demand and render the meaning of conversations between Polish and English speakers. • Respond to video and audio interpreting sessions promptly. • Participate in online, video and audio training sessions. • Deliver interpretation services via video and expediently type data. • Render correct concepts and meanings according to interpretation protocol. • Speak clearly in both languages using proper pronunciation and polite expressions. • Maintain a professional demeanor throughout the interpreting sessions. • Remain calm during interpreting sessions, especially in emergencies. • Follow client instructions to ensure client expectations are met with the LEP.

• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions • Maintain a professional demeanor throughout the interpreting sessions at all times • Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls • Maintain punctuality and availability during work hours • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law • Demonstrate commitment to cultural sensitivity and working in a diverse environment

• Provide verbal interpretation services to facilitate communication between patients and healthcare providers • Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions • Assist with the translation of medical documents and forms • Maintain a high level of confidentiality and adhere to professional and ethical standards • Stay up to date on medical terminology and procedures • Build rapport and establish trust with patients and healthcare professionals