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Account Coordinator
Location
Pennsylvania
Posted
20 hours ago
Salary
$48K / year
Seniority
Junior
Job Description
Account Coordinator
Team Velocity
• Attain working knowledge of Team Velocitys processes, account management, integrated strategies and our proprietary technology platform, Apollo • Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general Client communications • Participate in and document Client meeting discussions and conference calls • Maintain constant communication with Account Teams on deliverables status and current work-in-progress using internal processes • Assist with resolving Client questions and needs in a timely manner • Work to problem-solve production issues and errors; escalate issues, as needed • Understand Clients goals and effectively organize deliverables to ensure productive campaign results • Update and maintain Clients Consumer Portal(s) • Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers • Support Account Management team with additional tasks, as needed • Work ahead on client deliverables; what you know in advance, do in advance • Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market • Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies • Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients • Continually seek ways to add value to the Client / Agency relationship
Job Requirements
- Bachelor's degree in Marketing, Advertising, Communications, or related field
- A minimum of 0-2 years professional experience
- Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred
- Proficient in Microsoft Office
- Extremely organized, task and detailed-oriented
- Must be a critical thinker
- Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner
- Demonstrated ability to proactively take ownership of projects
- Ability to establish priorities and objectives
- Must be flexible in a fast-paced, ever-changing environment
- Must maintain focus and constructive behavior under pressure.
Benefits
- medical
- dental
- vision
- 401(k)/matching
- paid vacation
- wellness
- competitive compensation
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• Attain working knowledge of Team Velocity's processes, account management, integrated strategies and our proprietary technology platform, Apollo • Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general Client communications • Participate in and document Client meeting discussions and conference calls • Maintain constant communication with Account Teams on deliverables status and current work-in-progress using internal processes • Assist with resolving Client questions and needs in a timely manner • Work to problem-solve production issues and errors; escalate issues, as needed • Understand Clients goals and effectively organize deliverables to ensure productive campaign results • Update and maintain Clients Consumer Portal(s) • Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers • Support Account Management team with additional tasks, as needed • Work ahead on client deliverables; what you know in advance, do in advance • Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market • Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies • Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients • Continually seek ways to add value to the Client / Agency relationship
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