Role Description As our Product Manager, Growth, you'll sit at the intersection of product, growth, marketing, and tooling. You will own the surfaces (vet portal, website) and some of the systems or internal tooling that drive clinic acquisition, pet parent enrollment, and lifecycle engagement. In this non-traditional PM role, you'll need to be someone who is a whiz with marketing, proficient in prototyping using modern AI-assisted tools and focused on shipping fast. You will shape how clinics discover Snout, how pet parents enroll, and how both experience the product at every stage of their journey while using AI and data to make every touchpoint smarter over time. You will impact Snout's product experience and growth engine, ensuring that it operates as one unified system. This is a rare chance to define the product-growth function and build the systems behind it from the ground up. If you're a strategist and an executor, we'd love to hear from you! Snout is committed to building a diverse and inclusive team. We know that great candidates may not check every box — and that’s okay. If you're excited about this role and our mission, we encourage you to apply if you meet at least 75% of qualifications including the first bullet. If you need any accommodations during the application or interview process, please let us know — we’re happy to support you. Qualifications - 5+ years of experience across product management, product-led growth, growth engineering and marketing - Demonstrated experience managing or developing internal tooling (martech preferred) and leveraging AI-powered product features - Proven track record of growth with a B2B2C, health tech, fintech, or marketplace/platform based product - Strong technical fluency — you prototype in modern tools, write specs engineers love, and hold your own in data conversations. - Experience with enrollment/onboarding optimization and lifecycle-stage thinking - Comfort as both strategist and executor — you'll have a channel partner, but no large team so you’ll be hands-on - Deep familiarity with product analytics and experimentation frameworks Requirements - Own the Snout vet directory, portal and website as growth products: local SEO and clinic discovery, conversion optimization, ICP-segmented journeys, and A/B testing across hero messaging and enrollment paths - Own the pet parent enrollment flow end to end: friction reduction, mobile UX, and conversion rate optimization - Collaborate with various stakeholders on the clinic-facing experience: onboarding UX, plan-builder interface, dashboard utility — and define and measure the "first plan live" activation moment - Build the in-product data layer and AI-powered experiences: personalization, behavioral triggers, smart nudges, predictive enrollment prompts, and automated clinic insights layered on top of Snout's core platform - Define event instrumentation with engineering so clean data feeds both product analytics and lifecycle systems (Customer.io for pet owners, HubSpot for clinics), and translates usage into activation, churn, and expansion signals - Run continuous experimentation across email and in-product touchpoints: onboarding sequences, usage nudges, expansion prompts, renewal flows Benefits - Day 1 medical/dental/vision benefits - Flexible time off + 11 Snout calendar holidays - Paid parental leave Compensation - $120,000 - $200,000 base salary - Equity

• Lead a product development team to create products that customers love • Partner with the CEO & executive team to prioritize product development objectives • Interface with clients to uncover market problems • Drive outcomes by setting the strategic direction and managing the tactical implementation • Support launching products in the market • Run a continuous-discovery loop • Own an outcome-based roadmap • Serve as Product Owner for an agile process

• Translate customer needs into intuitive user experiences while ensuring that design decisions align with broader product goals. • Work at the intersection of design, product management, and user research, bridging the gap between business requirements and seamless digital experiences. • Own the design process from concept to execution, translating customer needs into engaging and intuitive interfaces. • Make use of the ShadCN design library to put the design elements together. • Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences. • Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows. • Create visual assets and document design guidelines for implementation.

• Lead multiple teams of software and data engineers to design and deliver data platform features for internal users • Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns • Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions • Create a vision and roadmap for your product that addresses stakeholder needs • Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches • Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms • Define, socialize, and monitor key performance indicators to understand the evolution and success of the project