• Develop Product vision, performance metrics, roadmaps, and clearly communicate this with stakeholders and team members. • Define the business value for the Product and support messaging, communication, and customer outreach as necessary. • Build the Product Backlog, prioritize the backlog based on business value, and continuously refine the backlog. • Prioritizing backlog includes incorporating stakeholder input into product roadmap while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer. • Breakdown large epics/features and write user stories that convey value to the end user. • Ensure appropriate stakeholders are involved in the Sprint Review. • Ensure team members understand the stories in the backlog and the business value they deliver. • Collaborate with technical leadership in and outside the team to help define the technical roadmap for the Product (several sprints ahead of them). • Engage with customers and stakeholders on a regular basis to gather feedback and refine the future of the Product as a result (including continuous process improvement) and adjust the backlog as needed. • Raise dependencies and roadblocks both internal and external to the team, with support of the Scrum Master and help resolve them if needed. • Scope minimum viable products, considering existing resource constraints and sustained development of the Product. • Participate in sprint ceremonies when needed and work to support the team on a daily basis.

• Product strategy: In partnership with the Head of Product, translate product vision for the omics platform into a credible multi-quarter roadmap for molecular data consumption and analytics. • Define researcher and developer experiences: define and iterate on how computational biologists, data engineers, and enterprise teams query, analyze, and extract insights from omics data at scale. • Lead interoperability requirements: specify the integration layer that connects the omics platform to enterprise analytical environments and other platforms in the omics ecosystem. • Define GUI experiences and consumption-layer APIs that serve diverse user types. • Define agent-ready platform requirements: specify what analytics APIs and data structures must look like to support agentic users. • Define benchmarking requirements: specify the researcher queries, analytical functions, and performance metrics that engineering and product design need to optimize for. • Lead customer and design partner programs: run structured discovery sessions with pharma and biotech partners. • Drive cross-functional execution: serve as the product manager for your engineering pod. Author high-quality Epics and User Stories.

• Actively participate in agile ceremonies • Define acceptance criteria for features, validating business and product rules based on the gathered requirements • Validate the completion of user stories, ensuring acceptance criteria are met • Keep the backlog updated and prioritized (epics and stories) • Communicate the product vision, progress, and updates to stakeholders clearly and continuously • Prepare functional documentation for development (use cases, user stories, and specifications) • Record and track the progress of deliveries and developed features

Role Description As our Product Manager, Growth, you'll sit at the intersection of product, growth, marketing, and tooling. You will own the surfaces (vet portal, website) and some of the systems or internal tooling that drive clinic acquisition, pet parent enrollment, and lifecycle engagement. In this non-traditional PM role, you'll need to be someone who is a whiz with marketing, proficient in prototyping using modern AI-assisted tools and focused on shipping fast. You will shape how clinics discover Snout, how pet parents enroll, and how both experience the product at every stage of their journey while using AI and data to make every touchpoint smarter over time. You will impact Snout's product experience and growth engine, ensuring that it operates as one unified system. This is a rare chance to define the product-growth function and build the systems behind it from the ground up. If you're a strategist and an executor, we'd love to hear from you! Snout is committed to building a diverse and inclusive team. We know that great candidates may not check every box — and that’s okay. If you're excited about this role and our mission, we encourage you to apply if you meet at least 75% of qualifications including the first bullet. If you need any accommodations during the application or interview process, please let us know — we’re happy to support you. Qualifications - 5+ years of experience across product management, product-led growth, growth engineering and marketing - Demonstrated experience managing or developing internal tooling (martech preferred) and leveraging AI-powered product features - Proven track record of growth with a B2B2C, health tech, fintech, or marketplace/platform based product - Strong technical fluency — you prototype in modern tools, write specs engineers love, and hold your own in data conversations. - Experience with enrollment/onboarding optimization and lifecycle-stage thinking - Comfort as both strategist and executor — you'll have a channel partner, but no large team so you’ll be hands-on - Deep familiarity with product analytics and experimentation frameworks Requirements - Own the Snout vet directory, portal and website as growth products: local SEO and clinic discovery, conversion optimization, ICP-segmented journeys, and A/B testing across hero messaging and enrollment paths - Own the pet parent enrollment flow end to end: friction reduction, mobile UX, and conversion rate optimization - Collaborate with various stakeholders on the clinic-facing experience: onboarding UX, plan-builder interface, dashboard utility — and define and measure the "first plan live" activation moment - Build the in-product data layer and AI-powered experiences: personalization, behavioral triggers, smart nudges, predictive enrollment prompts, and automated clinic insights layered on top of Snout's core platform - Define event instrumentation with engineering so clean data feeds both product analytics and lifecycle systems (Customer.io for pet owners, HubSpot for clinics), and translates usage into activation, churn, and expansion signals - Run continuous experimentation across email and in-product touchpoints: onboarding sequences, usage nudges, expansion prompts, renewal flows Benefits - Day 1 medical/dental/vision benefits - Flexible time off + 11 Snout calendar holidays - Paid parental leave Compensation - $120,000 - $200,000 base salary - Equity