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Senior Director, Product Management
Location
United States
Posted
1 day ago
Salary
$131.2K - $170K / year
Seniority
Lead
No structured requirement data.
Job Description
Senior Director, Product Management
HEALTHSTREAM INC
Role Description The Senior Director, Product Management is a complex, well-respected, and highly visible role responsible for the success of the Resuscitation product vision and a specific portfolio of products. This role works across multiple internal departments to define and implement the product family’s strategy and roadmap, assuring measurable attainment of revenue and customer satisfaction goals, and aligning all activities with HealthStream’s organizational strategy and goals. This role reports to the Vice President of Product. A candidate for this position should immediately generate a very high level of credibility with both internal and external customers. This credibility should come from a long history of relevant experience, prior success with similar/related products, and ability to quickly create value to the organization and its customers. Strong interpersonal skills and emotional intelligence is as critical to the success in this position as education and experience. Key Responsibilities - Product Management: - Create and manage the vision and strategy for a portfolio of products within the context of the overall organizational priorities. - Conduct research to fully understand the competitive environment, market share and financial performance and report internally on this analysis. - Lead a shared understanding of target customers, markets, buyer and user personas. - Serve as the face of the product across the company, directing organization-wide initiatives and leading the product launch process. - Assure accurate and complete understanding of products through routine internal training and other forms of internal and external communication. - Sales and Marketing Support: - Ensure new product releases are supported with effective sales tools and collaterals. - Prepare the Sales staff with product positioning statements and competitive intelligence. - Prioritize the production of marketing materials and sales-supporting activities. - Prioritize marketing opportunities such as professional conferences and other events that provide access to potential customers. - Product Development: - Champion the customer experience and product vision, lead the planning and execution of the product roadmap. - Coordinate large Product Development initiatives across multiple teams and/or products, including oversight for other product teams. - Use data effectively to drive a comprehensive understanding of the customer, product and process. - Publish product artifacts on key features or topics to ensure clarity and organizational alignment on direction. - Lead multiple development teams through the grooming and sprint planning process, establishing clear priorities and requirements. - Develop an integrated plan for development, content, training and services teams to ensure that all aspects of the product experience are world class. - Foster a learning culture through active customer discovery, product and feature briefs, proof-of-concepts and v1 delivery to early adopters. - Business Partner Management: - Evaluate and lead potential new partnerships and other external opportunities. - Conduct negotiations with partners to finalize business relationships and contracting, with the support of Product Management leadership and internal legal counsel. - Manage the ongoing relationships with existing partners, including gaining a deep understanding of their business and enhancing the business and technical relationships with existing partners. - Make recommendations for future new partnerships and manage product enhancements with existing partners. Qualifications - Bachelor’s degree in related field (advanced degree preferred) - At least 7-10 years in a product management or related role (i.e. development or marketing) - Clinical or healthcare-related experience strongly preferred - Software development lifecycle or technology management experience strongly preferred Requirements - Excellent written, verbal, and presentation skills - Successfully uses technical applications for business purposes (Salesforce, Microsoft) - Plans and executes own activities with generally-defined goals and minimal supervision - Manages activities for multiple concurrent and complex projects with the appropriate prioritization and focus - Works within a multi-disciplinary and cross-functional team with respect towards others and focused on successfully meeting team goals - Appropriately influences cross-functional team members without formal authority or management control - Establishes high level of trust and credibility internally, with business partners, and with customers - Sitting at desk - Moving around office - Using telephone and computer Compensation The salary range for this position is $131,182 - $170,000. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles. Benefits - Medical, Dental and Vision insurance - Paid Time Off - Parental Leave - 401k and Roth - Flexible Spending Account - Health Savings Account - Life Insurance - Short- and Long-Term Disability - Medical Bridge Insurance - Critical Illness Insurance - Accident Insurance - Identity Protection - Legal Protection - Pet Insurance - Employee Assistance Program - Fitness Reimbursement
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