• Achieving sales of all applicable disposable products and services in assigned territory • assisting in advancing revenue and market position • Keeping tabs on new products in assigned subject area and of current and future company products • Managing activity, development, and launch-product goals with Clinical Specialist partners and Market Development Managers • Partnering with customer contacts across the hospital or clinic, and discovering new opportunities for product expansion

• Ensure achievement of targets by strategically expanding existing customer relationships and actively acquiring new customers within the sales territory. • Proactively plan, implement, and continuously develop all commercial activities to achieve sustainable market penetration. • Develop and strengthen long-term partnerships with relevant healthcare stakeholders, particularly clinical staff. • Provide expert support during surgical procedures, assist with implantations and device programming, and conduct training and follow-up measures in selected facilities. • Therapy consultation and product expertise. • Provide qualified consultation to physicians and medical staff on innovative therapy solutions, especially in neuromodulation, Spinal Cord Stimulation (SCS), and Targeted Drug Delivery (TDD). • Implement and adapt market development strategies and actively participate in product launches to ensure profitable growth. • Collaborate closely with internal stakeholders (e.g., Sales, Marketing), use CRM systems efficiently (e.g., Salesforce), take responsibility for order and billing processes, and continuously optimize customer-related workflows.

Role Description The Patient Access Coordinator plays an important role in delivering a positive and supportive first experience for patients engaging with Carrum Health. PAC’s focuses on learning core workflows, building strong patient communication skills, and consistently meeting established service standards while supporting patients through foundational access and intake needs. The hourly rate for this role is $20 and eligible for full benefits and overtime. This is a flex role, typically working between 32-40 hours/week with opt-in overtime. You’re excited about this opportunity because you will: - Provide high-quality patient support through phone and digital channels by following established scripts, workflows, and service standards. - Guide patients through basic registration, eligibility questions, FAQs, and next steps with empathy and clarity. - Learn and apply foundational knowledge of medical terminology, insurance basics, and HIPAA compliance. - Accurately document patient interactions and complete required follow-up tasks within defined SLAs. - Build confidence handling routine patient questions and requests while knowing when to escalate appropriately. - Develop your skills through coaching, feedback, and hands-on experience in a fast-paced care environment. Qualifications - High School Diploma or General Education Degree (GED) required; college education preferred. - Spanish Speaking preferred. Requirements - Handle inbound and outbound patient communications (approximately 100-125 calls per week) across a broader range of access and intake scenarios. - Follow standard scripts, workflows, and escalation paths to ensure accurate and consistent patient support. - Meet performance expectations related to call handling, responsiveness, documentation, and quality. - Accurately document all patient interactions in the Care App and supporting systems. - Escalate complex or sensitive issues to senior team members or leadership as appropriate. - Participate fully in onboarding, training, and ongoing learning opportunities. Benefits - Stock option plan - Flexible schedules and remote work - Chicago and San Francisco offices available - Self-managed vacation days, within reason - Paid parental leave - Health, vision, and dental insurance - 401K retirement plan

Role Description Fully remote opportunity requiring an active Illinois nursing license. The role operates Monday through Friday from 6:30 AM to 3:00 PM CST and requires prior experience in Utilization Management (UM) and the application of MCG guidelines. Candidates should be comfortable performing utilization reviews and making clinical determinations based on established criteria. Provides support for clinical member services review assessment processes. Responsible for verifying that services are medically necessary and align with established clinical guidelines, insurance policies, and regulations - ensuring members reach desired outcomes through integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties - Assesses services for members to ensure optimum outcomes, cost-effectiveness and compliance with all state/federal regulations and guidelines. - Analyzes clinical service requests from members or providers against evidence based clinical guidelines. - Identifies appropriate benefits, eligibility and expected length of stay for requested treatments and/or procedures. - Conducts reviews to determine prior authorization/financial responsibility for Molina and its members. - Processes requests within required timelines. - Refers appropriate cases to medical directors (MDs) and presents them in a consistent and efficient manner. - Requests additional information from members or providers as needed. - Makes appropriate referrals to other clinical programs. - Collaborates with multidisciplinary teams to promote the Molina care model. - Adheres to utilization management (UM) policies and procedures. Qualifications - At least 2 years experience, including experience in hospital acute care, inpatient review, prior authorization, managed care, or equivalent combination of relevant education and experience. - Registered Nurse (RN). License must be active and unrestricted in state of practice. - Ability to prioritize and manage multiple deadlines. - Excellent organizational, problem-solving and critical-thinking skills. - Strong written and verbal communication skills. - Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications - Certified Professional in Healthcare Management (CPHM). - Recent hospital experience in an intensive care unit (ICU) or emergency room. Benefits Molina Healthcare offers a competitive benefits and compensation package. Company Description Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.