Role Description We are seeking an experienced Accessibility Remediation Specialist to support our client. The successful candidate will ensure compliance with Section 508 of the Rehabilitation Act by testing, remediating, and validating electronic content, websites, dashboards, applications, and digital communications. The specialist will work closely with business stakeholders, developers, content owners, and project teams to integrate accessibility into business processes while promoting accessibility best practices throughout the organization. Key Responsibilities - Perform accessibility testing and remediation of electronic documents, websites, web applications, dashboards, and internally developed software to ensure compliance with Section 508, WCAG 2.1 AA, and applicable Federal accessibility standards. - Evaluate Microsoft Office documents (Word, Excel, PowerPoint, PDF), SharePoint content, Power BI dashboards, and web content for accessibility compliance. - Conduct manual and automated accessibility testing using industry-standard accessibility tools. - Identify accessibility issues and perform remediation or provide detailed remediation recommendations. - Validate remediation efforts and certify accessibility compliance prior to publication. - Support approximately 1,700 accessibility requests annually while meeting established service levels. - Collaborate with project teams to ensure accessibility requirements are incorporated throughout the software and content development lifecycle. - Review proposed technologies, digital products, and IT investments to ensure alignment with Section 508 requirements. - Assist business owners in resolving accessibility issues for customer-facing and internal applications. - Develop and maintain accessibility policies, procedures, standards, templates, and user guides. - Develop and deliver accessibility awareness and Section 508 training for employees and contractors. - Monitor accessibility trends and recommend improvements to organizational accessibility processes. - Prepare accessibility reports, metrics, dashboards, and responses to internal and external data calls. - Provide subject matter expertise on accessibility requirements, best practices, and emerging technologies. - Participate in continuous process improvement initiatives to enhance accessibility compliance across the organization. Qualifications - Bachelor's degree in Information Technology, Computer Science, Information Systems, Human-Computer Interaction, Digital Accessibility, Communications, or a related field. - Minimum 3 years of experience supporting Section 508 compliance, accessibility testing, and document remediation. - Experience testing and remediating Microsoft Office documents, PDF files, websites, and web applications. - Experience interpreting and applying Section 508 and WCAG accessibility standards. - Experience supporting Federal Government accessibility initiatives is preferred. - Strong analytical, documentation, and communication skills. Requirements - This is a remote position. Benefits - 401(k) - Dental insurance - Health insurance - Paid time off - Vision insurance

Role Description The mission of the FDA Center for Devices and Radiological Health (CDRH) is to protect and promote the public health. CDRH assures that patients and providers have timely and continued access to safe, effective, and high-quality medical devices and safe radiation-emitting products. Tunnell Government Services, Inc. is providing professional and scientific services to the CDRH with expert consultants with scientific expertise in the regulation and approval of medical devices. - Provide consultation related to supporting medical device reviews (EUA, 510(k), PME and De Novo marketing applications, Pre-submissions). - Participate in meetings and teleconferences. - Coordinate meetings with internal and external stakeholders. - Develop written reviews and correspondence. - Perform research and conduct data analysis. - Write detailed documents and reports. - Execute other administrative office tasks related to CDRH’s projects. Tunnell is seeking a candidate to provide expert consulting services to assist the CDRH with their regulatory responsibilities. This candidate should possess specific expertise and training in clinical medicine and ophthalmology (expert in retinal disease), as relevant to medical devices, including: - Specific expertise involving surgical interventions - advanced micro-surgery, laser therapy, intravitreal injections, specialized diagnostics. Qualifications - Doctor of Medicine (M.D. or equivalent) from an accredited medical school in the United States. - Completed a Vitroretinal / Retinal surgical fellowship. - Current, active, full, and unrestricted medical license or registration as a Physician to practice medicine in a State, District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States. - At least fifteen (15) years of relevant clinical experience. - Board Certification from and member of the American Board of Ophthalmology. - Ideally, a member of the American Society of Retina Specialists (ASRS) or affiliated with The Retina Society, American Retina Forum. - Thorough understanding of current clinical practices in ophthalmology, including diagnosis and treatment, performance of retinal surgery, and current trends in practice. - Expert in function and utilization of ophthalmic medical devices, including specific knowledge of non-invasive devices and instruments used for diagnosis. - Familiarity with FDA medical device regulatory processes and guidances is preferred. - Excellent written and verbal communication skills. - Excellent interpersonal skills, with the ability to effectively work both independently and within a team of technical personnel. - Must be a US Citizen or full Green Card holder. Requirements - This position is 100% telework. Benefits - Tunnell strives to hire and retain the most qualified talent. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Role Description The Eligibility Review Specialist reports directly to the EL Review Supervisor, ensuring elements of the Quality Assurance Plan are carried out and contractually required performance requirements are maintained. The role involves performing quality assurance reviews on Call Center calls and various aspects of the business, based on the approved Quality Assurance (QA) Plan and QA policies and procedures. - Review eligibility cases meeting all production and quality goals. - Maintain technical and program policy proficiency in the NJ Family Care program and maintain proficiency in contract requirements. - Monitor and assess individual/group performance against established standards/requirements. - Enter QA review results into database for quality assurance scorecard reporting. - Identify, develop, and assist in the execution of corrective action measures as needed to maintain or re-gain compliance in a timely manner. - Provide feedback to leadership team and assist in addressing education/training needs with Project Director, Managers, and Supervisors, including preparing summaries and presentations when appropriate. - Compile and analyze data to assist with contractually required, ad hoc, and internal management reports as needed. - Participate in and contribute to the quality improvement process. - Assist in collecting information for staff performance reviews by monitoring individual and group performance against established standards. - Provide feedback to leadership staff of areas for improvement. - Work with management team to develop and execute corrective action plans in the event of contractual non-compliance. - Participate in training sessions. - Other duties as assigned. Qualifications - Currently working within the NJEB Eligibility Business Unit. - Associates degree required; relevant quality assurance experience can be substituted for education on a one-for-one basis. - A minimum of two (2) years of experience providing corporate quality assurance. - Experience utilizing state-of-the-art technology and quality methods to implement improvements and changes in an organization. - Experience in public sector administration, outsourcing/production environment, Medicaid and/or CHIP is a plus. - Outstanding oral and written communication skills, strong interpersonal skills, and superior organizational abilities. - Ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Requirements - Prioritize required tasks along with special project demands. - Extreme attention to detail. - Thorough understanding of all areas of operations in order to evaluate quality in work processes. - Problem solve through analysis and ongoing feedback. - Develop corrective action plans for areas not meeting performance standards through data analysis and trend identification. - Ability to champion change within a formal organization. - Ability to handle multiple tasks and meet deadlines; flexibility under pressure. - Ability to work with people of diverse backgrounds. - Ability to maintain strict confidentiality. - Capable of working independently. - Ability to use MS Word, MS Excel, and MS Outlook required. - Overtime, evening, and some weekend hours; fast pace. Benefits - Health insurance coverage. - Voluntary dental and vision programs. - Life and disability insurance. - Retirement savings plan. - Paid holidays. - Paid time off (PTO) or vacation and/or sick time.

Role Description The Broker Placement Specialist Senior independently manages the Cyber marketing and placement of new account opportunities and the renewal remarketing of moderate to highly complex coverage portfolios. This senior strategic resource focuses on maximizing best-in-class opportunities for placement and customer retention. This role drives revenue by proactively identifying opportunities and adopting a holistic approach to revenue growth through upselling. The role applies experience-driven insights to create Cyber Advantage placement solutions that support the current and future business priorities of the Branch President and sales team members. How you'll make an impact - Application and Current Policy Review: - Create coverage reviews to analyze new business opportunities, including recommendations for consideration. - Consult with Sales Producers / Leaders, Branch Presidents and other critical internal stakeholders to confirm the viability of opportunities, understand the strategic placement of the book overall, review coverage terms, and ensure service and pricing needs meet requirements. - Submissions: - Facilitate and finalize submissions of coverage specifications to panel carriers. - Prepare underwriting submissions for broking risks to underwriters. - Gather loss reports, historical exposures, and other necessary information for submission documentation to prepare applications and/or spreadsheets. - Analyze various Cyber Advantage policy options and coverage limits, tailoring submissions to sell the opportunity to carrier partners for interest. - Fully utilize Gallagher resources, programs, and initiatives to ensure competitive and comprehensive quotes. - Quote Review and Negotiations: - Analyze quotes for accuracy and completeness and follow up with panel underwriters/carriers for any questions, clarifications, or requested changes to quote coverage terms, program outlines, and pricing. - Use advanced persuasion techniques, balance flexibility with strategic objectives, and close negotiations effectively. - Leverage high-level carrier relationships as needed to secure competitive pricing and favorable terms. - Select preferred quotes/programs, prepare coverage comparisons, offer suggestions on improvements and/or alternate solutions, and advise on optimal production selections to the sales team. - Drive revenue by proactively identifying opportunities and adopting a holistic approach to revenue growth through upselling. - Prepare Recommendations and Marketing Deliverables: - Finalize marketing efforts to create customized reports for clients, summarizing coverage details, and pricing analysis. - Offer side-by-side comparisons of expiring coverages versus renewal and alternative coverage options, review coverage gaps, and provide other solution recommendations. - Advise on changing insurance and risk management market conditions and inform of major developments affecting various types of products/coverage. - Client Meetings: - Attend and lead/co-lead client presentations and proposals, articulating the value proposition of the Cyber Advantage insurance solutions effectively. - Accompany sales producers on new business efforts, and renewal strategy meetings to offer suggestions and strategies for coverages. - Carrier and Underwriting Relationships: - Maintain strong connections with Cyber Advantage insurance carrier leaders and key underwriters in the Cyber market. - Utilize networks of influential carrier relationships to drive competitive programs. - Have line of site into the Branch’s business objectives to best align with our carriers. - Aligning those objectives with our Key Carrier partners in an effort to maximize the best possible outcome. - Highly visible role: May act as a key contact & resource by carriers to navigate a variety of issues/questions/etc. - Trusted Advisor Role: - Serve as a source of knowledge on appetite, market trends, pricing practices, contacts, underwriting policies, carrier relations, and appetite activities of the markets for the Branch. - Provide support to other branches and/or regions as needed. - Industry and Market Trends: - Proactively stay abreast of relevant industry and market trends that impact underwriting guidelines, pricing, and premiums. - Team Development: - Collaboration/Coaching/mentorship of team members (Placement, CSO, Production, etc.). Qualifications - Bachelor's degree and 6 years related experience required. - Insurance licensing required. Requirements - Professional designation preferred, such as CPCU, CIC or ARM. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...