Role Description The Eligibility Review Specialist reports directly to the EL Review Supervisor, ensuring elements of the Quality Assurance Plan are carried out and contractually required performance requirements are maintained. The role involves performing quality assurance reviews on Call Center calls and various aspects of the business, based on the approved Quality Assurance (QA) Plan and QA policies and procedures. - Review eligibility cases meeting all production and quality goals. - Maintain technical and program policy proficiency in the NJ Family Care program and maintain proficiency in contract requirements. - Monitor and assess individual/group performance against established standards/requirements. - Enter QA review results into database for quality assurance scorecard reporting. - Identify, develop, and assist in the execution of corrective action measures as needed to maintain or re-gain compliance in a timely manner. - Provide feedback to leadership team and assist in addressing education/training needs with Project Director, Managers, and Supervisors, including preparing summaries and presentations when appropriate. - Compile and analyze data to assist with contractually required, ad hoc, and internal management reports as needed. - Participate in and contribute to the quality improvement process. - Assist in collecting information for staff performance reviews by monitoring individual and group performance against established standards. - Provide feedback to leadership staff of areas for improvement. - Work with management team to develop and execute corrective action plans in the event of contractual non-compliance. - Participate in training sessions. - Other duties as assigned. Qualifications - Currently working within the NJEB Eligibility Business Unit. - Associates degree required; relevant quality assurance experience can be substituted for education on a one-for-one basis. - A minimum of two (2) years of experience providing corporate quality assurance. - Experience utilizing state-of-the-art technology and quality methods to implement improvements and changes in an organization. - Experience in public sector administration, outsourcing/production environment, Medicaid and/or CHIP is a plus. - Outstanding oral and written communication skills, strong interpersonal skills, and superior organizational abilities. - Ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Requirements - Prioritize required tasks along with special project demands. - Extreme attention to detail. - Thorough understanding of all areas of operations in order to evaluate quality in work processes. - Problem solve through analysis and ongoing feedback. - Develop corrective action plans for areas not meeting performance standards through data analysis and trend identification. - Ability to champion change within a formal organization. - Ability to handle multiple tasks and meet deadlines; flexibility under pressure. - Ability to work with people of diverse backgrounds. - Ability to maintain strict confidentiality. - Capable of working independently. - Ability to use MS Word, MS Excel, and MS Outlook required. - Overtime, evening, and some weekend hours; fast pace. Benefits - Health insurance coverage. - Voluntary dental and vision programs. - Life and disability insurance. - Retirement savings plan. - Paid holidays. - Paid time off (PTO) or vacation and/or sick time.

Role Description The Broker Placement Specialist Senior independently manages the Cyber marketing and placement of new account opportunities and the renewal remarketing of moderate to highly complex coverage portfolios. This senior strategic resource focuses on maximizing best-in-class opportunities for placement and customer retention. This role drives revenue by proactively identifying opportunities and adopting a holistic approach to revenue growth through upselling. The role applies experience-driven insights to create Cyber Advantage placement solutions that support the current and future business priorities of the Branch President and sales team members. How you'll make an impact - Application and Current Policy Review: - Create coverage reviews to analyze new business opportunities, including recommendations for consideration. - Consult with Sales Producers / Leaders, Branch Presidents and other critical internal stakeholders to confirm the viability of opportunities, understand the strategic placement of the book overall, review coverage terms, and ensure service and pricing needs meet requirements. - Submissions: - Facilitate and finalize submissions of coverage specifications to panel carriers. - Prepare underwriting submissions for broking risks to underwriters. - Gather loss reports, historical exposures, and other necessary information for submission documentation to prepare applications and/or spreadsheets. - Analyze various Cyber Advantage policy options and coverage limits, tailoring submissions to sell the opportunity to carrier partners for interest. - Fully utilize Gallagher resources, programs, and initiatives to ensure competitive and comprehensive quotes. - Quote Review and Negotiations: - Analyze quotes for accuracy and completeness and follow up with panel underwriters/carriers for any questions, clarifications, or requested changes to quote coverage terms, program outlines, and pricing. - Use advanced persuasion techniques, balance flexibility with strategic objectives, and close negotiations effectively. - Leverage high-level carrier relationships as needed to secure competitive pricing and favorable terms. - Select preferred quotes/programs, prepare coverage comparisons, offer suggestions on improvements and/or alternate solutions, and advise on optimal production selections to the sales team. - Drive revenue by proactively identifying opportunities and adopting a holistic approach to revenue growth through upselling. - Prepare Recommendations and Marketing Deliverables: - Finalize marketing efforts to create customized reports for clients, summarizing coverage details, and pricing analysis. - Offer side-by-side comparisons of expiring coverages versus renewal and alternative coverage options, review coverage gaps, and provide other solution recommendations. - Advise on changing insurance and risk management market conditions and inform of major developments affecting various types of products/coverage. - Client Meetings: - Attend and lead/co-lead client presentations and proposals, articulating the value proposition of the Cyber Advantage insurance solutions effectively. - Accompany sales producers on new business efforts, and renewal strategy meetings to offer suggestions and strategies for coverages. - Carrier and Underwriting Relationships: - Maintain strong connections with Cyber Advantage insurance carrier leaders and key underwriters in the Cyber market. - Utilize networks of influential carrier relationships to drive competitive programs. - Have line of site into the Branch’s business objectives to best align with our carriers. - Aligning those objectives with our Key Carrier partners in an effort to maximize the best possible outcome. - Highly visible role: May act as a key contact & resource by carriers to navigate a variety of issues/questions/etc. - Trusted Advisor Role: - Serve as a source of knowledge on appetite, market trends, pricing practices, contacts, underwriting policies, carrier relations, and appetite activities of the markets for the Branch. - Provide support to other branches and/or regions as needed. - Industry and Market Trends: - Proactively stay abreast of relevant industry and market trends that impact underwriting guidelines, pricing, and premiums. - Team Development: - Collaboration/Coaching/mentorship of team members (Placement, CSO, Production, etc.). Qualifications - Bachelor's degree and 6 years related experience required. - Insurance licensing required. Requirements - Professional designation preferred, such as CPCU, CIC or ARM. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Role Description ProArch is seeking a VMware NSX & vRA Specialist to design, implement, and support VMware NSX and VMware Aria Automation (vRA) environments. The ideal candidate will have hands-on experience with network virtualization, cloud automation, VMware vSphere administration, and infrastructure automation. This role involves managing NSX networking and security, developing automated provisioning workflows, troubleshooting complex infrastructure issues, and collaborating with cross-functional teams to deliver secure, scalable, and highly available enterprise cloud solutions. - Design, implement, and manage VMware NSX and VMware Aria Automation (vRA) environments. - Configure and maintain logical networking, distributed firewall, NAT, VPN, and load balancing. - Develop and manage cloud templates and automated VM provisioning workflows. - Administer VMware vSphere, vCenter, ESXi, HA, DRS, and virtual machine lifecycle. - Automate infrastructure deployment using PowerCLI, PowerShell, Python, REST APIs, Ansible, or Terraform. - Monitor, troubleshoot, and optimize VMware infrastructure, networking, and automation platforms. - Implement network micro-segmentation and security policies to ensure compliance. - Integrate vRA with Active Directory, ServiceNow, IPAM, and other enterprise tools. - Perform upgrades, patching, backup, disaster recovery, and capacity planning activities. - Provide Level 2/Level 3 technical support, incident resolution, documentation, and change management. Qualifications - 3–8+ years of experience in VMware infrastructure administration and cloud automation. - Hands-on experience with VMware NSX-T and VMware Aria Automation (vRA). - Strong knowledge of VMware vSphere, vCenter, ESXi, HA, DRS, and virtual networking. - Experience with network virtualization, micro-segmentation, distributed firewall, NAT, VPN, and load balancing. - Proficiency in scripting and automation using PowerCLI, PowerShell, Python, REST APIs, Ansible, or Terraform. - Solid understanding of TCP/IP, VLANs, routing (BGP/OSPF), DNS, and DHCP. - Experience integrating vRA with Active Directory, ServiceNow, IPAM, or other enterprise tools. - Strong troubleshooting, analytical, and problem-solving skills. - VMware certifications (VCP-DCV, VCP-NV, or VMware Aria Automation) are preferred. - Excellent communication skills and the ability to work collaboratively in a team environment.

Role Description We are seeking a Senior Azure Synapse Data Engineer and Data Modeller to lead data ingestion and modeling efforts within a large-scale analytics environment. The project focuses on leveraging Azure Synapse Analytics and Data Vault methodologies to deliver robust, business-critical data solutions. - Create and build data ingestion pipelines using Azure Synapse Pipelines, Azure Functions, and Synapse Notebooks - Develop scripts in Python or PySpark for automation - Extract data from diverse sources including APIs, databases, flat files, and other cloud or on-premise systems - Maintain and optimize Synapse Dedicated SQL Pools for data storage and analytical queries - Manage code using Git for source control and CI/CD, ensuring consistent and governed deployment of pipelines and artifacts across environments - Automate failure handling, alerts, and retries to minimize operational overhead - Collaborate with different stakeholders to ensure that data meets business needs and is delivered on time - Provide technical troubleshooting, issue resolution, and continuous support for data delivery pipelines - Ensure adherence to security, privacy, and development guidelines - Document processes and data flows for transparency and knowledge sharing - Identify opportunities for standardization and automate data maintenance processes - Foster a data-driven culture and advocate for the benefits of data management - Engage with leadership and functional leads to ensure alignment and support Qualifications - 8+ years of experience in Azure Synapse Analytics, specifically involving pipelines, notebooks, and SQL pools - Expertise in Data Vault data modeling and methodology - Experience with Azure Data Lake Storage Gen2, including architecture, management, and security - Proficiency in Python and PySpark for data processing and automation - Advanced skills in T-SQL for complex queries and procedures - Extensive experience in the development of ETL/ELT workflows using modern orchestration tools - Experience with RESTful API design and integration - Knowledge of Azure Functions and Logic Apps for event-driven and serverless solutions - Strong understanding of security protocols, including Azure RBAC, Managed Identities, and Key Vault - Experience with monitoring and alerting tools such as Azure Monitor and Log Analytics Requirements - Experience with Databricks - Familiarity with ServiceNow APIs - Experience in CI/CD and GitHub Actions - Knowledge of PowerShell, YAML, and Azure CLI Benefits - The assignment is planned to be 100% remote. - The project language is English.