Billing Manager, Follow-up

Billing SpecialistBilling SpecialistFull TimeRemoteSeniorTeam 1-10Since 2013H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$120K - $150K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Billing Manager, Follow-up

BetterHelp

• Develop operational processes that align with revenue cycle management best practices aiming to maximize reimbursement • Hire and lead a team that will own various claim edit, general follow-up, and denial management tasks with various payers' • Partner with the product department to identify areas of improvement within our technology workflow processes' • Monitor team productivity and create guidelines to review and audit staff quality • Identify trends in payer behavior and surface them for leadership review • Coordinate with various departments to resolve open accounts, including: clinical to appeal medical necessity denials, accounting for cash posting and reconciliation.

Job Requirements

  • 5-7 years of experience in the healthcare space, preferably in an existing role doing end-to-end billing and follow-up functions with insurance companies on behalf of providers
  • 3+ years of people management experience
  • Significant understanding of the claim submission process and common pain points that delay reimbursement from payers
  • Exposure to clinicians that provide mental health and/or telehealth services
  • Comfortable with ambiguity and seeks opportunities to shape operational strategy and initiatives
  • Thoughtful and operationally excellent to set up processes and frameworks to achieve individual and team success
  • Desires an environment that fosters growth through open feedback and high autonomy
  • Believes in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format

Benefits

  • Remote work with regular in-person bonding experiences sponsored by the company
  • Competitive compensation
  • Holistic perks program (including free therapy, employee wellness, and more)
  • Excellent health, dental, and vision coverage
  • 401k benefits with employer matching contribution
  • The chance to build something that changes lives – and that people love
  • Any piece of hardware or software that will make you happy and productive
  • An awesome community of co-workers

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