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Sanford Health

Dedicated to the work of health and healing.

Associate Release of Information Technician

AssociateGeneralFull TimeRemoteMid LevelTeam 10,001+Since 1894H1B SponsorCompany SiteLinkedIn

Location

North Dakota + 1 moreAll locations: North Dakota | South Dakota

Posted

2 days ago

Salary

$16 - $25 / hour

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Associate Release of Information Technician

Sanford Health

• Interact with customers by phone or in person, providing prompt and courteous service. • Professionally handle requests and inquiries for patient health information. • Identify and assess customer needs, verify understanding of requests, and follow through as promised. • Process requests in a timely and efficient manner. • Ensure any issues that arise are resolved promptly, thoroughly, and courteously. • Provide excellent customer service by being attentive, respectful and professional at all times. • Safeguard and protect the patient's right to privacy. • Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations. • Work comfortably with frequent interruptions. • Able to multitask and handle multiple priorities. • Work with a high level of accuracy.

Job Requirements

  • High school diploma or equivalent preferred.
  • Associate's degree in Health Information Technology or other healthcare field preferred.
  • Must have 2 years of customer service experience either working with customers both in person and via phone required.
  • Healthcare experience is preferred.
  • Prior work experience in health information management (HIM) Department related to record maintenance completion or release of information preferred.
  • Ability to type a minimum of 35 words per minute.

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