Role Description We are seeking a highly skilled Technical Project Manager (TPM) to join our Infor ERP implementation services team. In this client-facing role, you will be responsible for managing the end-to-end technical aspects for cloud migrations and system integrations from inception through post-go-live support including Tenant Strategy, RICE development, Security, Data Conversions, and Archiving. You will provide solution delivery strategies for technical deliverables and bridge the gap between functional consultants and the client. The ideal candidate possesses a deep technical background in Cloudsuite system architecture, data migration, and RICE development, paired with robust project management capabilities. Core Responsibilities - Direct technical workstreams across multiple concurrent Infor ERP projects supporting enterprise cloud migrations and implementations, managing scope, schedule, cost, and quality. - Identify and lead efforts to resolve complex technical issues. - Manage and coordinate work performed by technical consultants within project scope. - Direct data strategy. - Translate complex client business requirements into precise technical specifications. - Coordinate with infrastructure teams to manage cloud environments, dev/test sandboxes, and production deployment cycles. - Act as the primary liaison between client IT directors, internal developers, functional consultants, and third-party software vendors. - Define project scope, create detailed technical work breakdown structures (WBS), and map out dependencies and resource allocation. - Collaborate with PMs and Program Managers on project schedule and budget execution. - Proactively identify technical risks, design flaws, or performance bottlenecks, developing mitigation plans before they impact timelines. - Support client training, adoption, and post-go-live transition as required. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline. - Minimum of 5+ years of direct experience managing multiple mid-to-large-scale Infor Cloudsuite implementations on the service provider/consulting side. - Prior professional experience as a software engineer, database administrator, or systems analyst is heavily preferred. Certifications & Skills - Strong proficiency in Agile/Scrum and traditional Waterfall project delivery models. - PMP (Project Management Professional) or PMI-ACP certification is highly desirable. Additional Information - Location: Position is nationwide and requires minimal travel nationwide as well as the discipline to work from home as needed. - Salary: Pay commensurate with experience.

Assistant Manager of Collection Services Location: Remote - Fairhope, AL PURPOSE The Assistant Manager of Collection Services will work with clients to perform collection activities and follow established procedures and documented SLA’s, Rules of Engagement, and Statements of Work to ensure the Collections team provides unparalleled service and support. In addition to directly supporting the collection services to clients, this role is also responsible for assisting the Manager of Collection Services administratively where needed, managing the staff performance through monitoring, call quality reviews, coaching, and quarterly appraisal requirements to ensure staff is performing to expectations. ESSENTIAL JOB FUNCTIONS 1. As needed or delegated by Manager: a. Assist in business development efforts to attain and contract new clients leading to a successful, documented onboarding. b. Train, evaluate, develop and direct the Collections team members in all functions through a consistent new hire onboarding procedure and frequent continued learning and development to enhance skillsets. c. Create and maintain work schedules for all Collections staff to ensure all clients receive the highest levels of service and support, within the guidelines as defined by each client contract as well as CU*SOUTH’s policies and procedures utilizing proper resource allocation. d. Assist in beginning of day procedures, setting queues, running team meetings, and communicating daily expectations to staff. e. Ensure staff perform to expected levels through frequent coaching, transparency in performance metrics and attainment, and strong communication of expectations. Responsible for timely quarterly performance appraisal completion and delivery. 2. Responsible for leading recurring touchbases with clients, preparing reports, and resolving challenges that will aid the Manager of Collection Services in securing contract renewals that are appropriately priced and address the needs of the clients. 3. Function as a working Assistant Manager, engaged in the collection queues, to ensure daily call requirements are met. Serve as a backup to staff and Management when needed. 4. Develop and maintain a thorough understanding and compliance with all relevant credit and collections regulations. Keep a constant working knowledge of the areas within regulatory oversight for collections and other services rendered by the department. Ensure staff is aware of all applicable guidelines and, where possible, receive relevant certifications. 5. Assist Management in research and development efforts to provide new products and services to enhance the Collection Services product offering. 6. Other duties as assigned. SERVICE LEVEL AGREEMENT Internal - Uphold CU*SOUTH Code of Conduct and PRAISE Core Values - Provide same-day response to all internal inquiries received by noon that day, provide next day response to all others, establishing priority to urgency on all requests - Provide internal support to all CUSO Development lines of business accordingly, to advocate and encourage internal collaboration. External - Uphold CU*SOUTH Code of Conduct and PRAISE Core Values - Provide same-day response to all client inquiries received by noon that day, provide next day response to all others - Provide written project status report/update to Conversion Team and clients collaborating on active project no less frequently than weekly - Provide follow up with client within one week of project completion to determine level of use and/or satisfaction JOB QUALIFICATIONS - Bachelors Degree in Business or Finance is preferred. - Four (4) years of experience in lending or collections job roles required. - Thorough understanding of collections management and regulatory guidelines governing it. - Financial Institution experience (preferably in credit unions) is required. - Excellent verbal and written communication skills are required. - Presentation skills, including proficiency with both classroom and web-based training, are required. - Must be available during off-hours to support and manage client issues. - Ability to use discretion when dealing with sensitive or confidential data. - Ability to travel to client sites to provide training and support. WORK ENVIRONMENT & PHYSICAL ACTIVITIES CU*SOUTH operates in a professional office building setting as well as remote sites. Some job assignments at CU*SOUTH are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*SOUTH is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. Notice: This job description is not intended to be, nor should be construed as a contract for employment. CU*SOUTH makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU*SOUTH has defined this position to be. CU*SOUTH will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless doing so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU*SOUTH in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU*SOUTH, thereafter, will make all reasonable accommodation unless to do so would pose an undue hardship. CU*SOUTH is willing to accommodate disabilities to the extent a credit union service organization can without impacting financial control or client service. CU*SOUTH is an Equal Opportunity Employer.

• Develop and maintain deep expertise in Defense Unicorns products and capabilities, including UDS, Fleet, Zarf, and supporting platform technologies • Translate customer requirements, mission needs, and operational challenges into actionable work items and delivery plans • Own mission outcomes and delivery execution with minimal oversight • Manage backlog management, sprint planning, prioritization, and delivery tracking activities • Work directly with Army stakeholders to understand mission objectives, gather requirements, and communicate progress • Effectively communicate technical concepts and solution capabilities to both technical and non-technical audiences • Drive identification of customer challenges, future capability needs, and opportunities for expanded support • Monitor delivery risks, dependencies, and issues while coordinating mitigation plans • Partner with technical leads, architects, and engineers to ensure solutions align with customer needs and engineering best practices • Contribute technical input to proposals, technical responses, white papers, and ROM development efforts • Support onboarding and mentoring of team members • Participate in hiring activities, candidate interviews, and team-building efforts • Serve as a trusted technical advisor to customers throughout the delivery lifecycle

Role Description You’ll lead the strategy and execution of monetized learning and enablement offerings. Your work will help expand revenue opportunities while improving customer adoption and outcomes. - You’ll define and execute a go-to-market strategy for premium learning, enablement, and adoption services. - You’ll package and launch scalable offerings such as certifications, advanced training, and advisory services. - You’ll partner with sales, customer success, and go-to-market teams to build repeatable sales motions. - You’ll enable sales teams with tools, messaging, and training to position learning solutions effectively. - You’ll support customer lifecycle engagement by aligning offerings to customer needs and growth opportunities. - You’ll drive pipeline and revenue growth through strategic program development. - You’ll establish governance models and track performance using key metrics and insights. Qualifications - Experience in business development, program management, or a related field. - Demonstrated expertise building or scaling revenue-generating services or programs. - Ability to collaborate effectively across teams to drive shared outcomes. - Understand the customer lifecycle and how to align solutions to customer needs. - Experience participating in and responding to RFP's. Requirements - Experience in software-as-a-service (SaaS) or human capital management technology. - Background in learning, enablement, or certification programs strongly preferred. - Experience driving monetization strategies or commercial offerings. - Familiarity with UKG solutions or similar platforms. Benefits - The pay range for this position is $129,500 to $186,100. - The actual base pay offered may vary depending on skills, experience, job-related knowledge, and work location. - In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. - Learn more about UKG’s benefits and rewards at UKG Benefits .