Role Description We’re looking for a Garage Broker/Account Manager to help grow new business and support current clients. You’ll work with a client service team, managing day-to-day account work and helping with accounts of low to medium complexity. You’ll also support a senior Broker Account Executive/Manager on larger books of business. This role is a mix of client service, account management, and new business growth. If you have Garage and insurance production experience, and you like building client relationships, this could be a great fit. - You’ll help bring in new business from new and current clients. - You’ll support the service and growth of assigned accounts. - You’ll manage a set of less complex clients. - You’ll help keep internal tasks and client work on track. - You’ll lead parts of the client service team’s daily work. - You’ll support senior team members on larger and more complex accounts. - You’ll help make sure clients get clear, timely service. - You’ll use your Garage and insurance production experience to help support growth and client needs. Qualifications - Bachelor's degree and 3 years related experience or High School Diploma/GED and 8 years related experience required. - License required. - You have experience in Garage insurance, account management, client service, or insurance production. - You enjoy building trust with clients. - You communicate clearly and keep people informed. - You stay organized and can handle several tasks at once. - You work well with others and are happy to support a team. - You pay attention to detail and follow through. - You’re comfortable learning and taking on new work. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

• Manage, develop and strategically expand our partner network. • Advise and further develop our power partners as a trusted peer. • Acquire, qualify and onboard new partners. • Conduct partner meetings, trainings and events (on-site & virtual). • Support partners with customer projects, trade shows and presentations. • Develop and support C&I (Commercial & Industrial) projects. • Ensure data quality and pipeline management in the CRM (HubSpot). • Address open items and ensure proper sales processes.

Account Coordinator Who we are We are a rapidly growing startup launched by serial entrepreneurs and run by a team gathered from the publishing and tech industries. Millions of readers use our products every day to find great books, and our services empower thousands of leading publishers and authors to drive sales and find new fans. We’re expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they’ll love. Check out BookBub and our audiobook retailing platform, Chirp, and learn more about what to expect working at BookBub. About this position BookBub is looking for a motivated early-career Account Coordinator to provide key support to the publisher relations team, helping our account managers drive business and coordinate promotional campaigns for our big publisher partners (e.g. Penguin Random House, HarperCollins, and other major publishing houses!). Here’s an example of what someone can expect to accomplish in their first year: - Assist BookBub’s account managers in submitting, scheduling, and coordinating our publisher partners’ promotions with BookBub - Collaborate with BookBub’s editorial, production, and product teams to ensure publisher campaigns run smoothly and successfully - Help account managers prepare reports, presentations, and pitches for client calls and meetings by conducting analysis, research, and other prep work as needed - Support the account managers at industry conferences and in client meetings or phone calls - Learn BookBub’s suite of marketing products thoroughly and understand how they can help our partners sell books - Develop comprehensive knowledge of the publishing marketplace and internalize our partners’ pain points, needs, and goals Here's what we look for in an ideal candidate: - You have outstanding professional written and verbal communication skills - You’re friendly, positive, and proactive, with an inherent desire to be helpful to others - You’re interested in both business strategy and the book/publishing industry, and especially its digital transition - You’re excited about BookBub’s data-driven approach to decision-making and able to think analytically - You’re someone who excels in a collaborative environment and easily adapts to new organizational systems and processes - You’re meticulously attentive to detail with strong multi-tasking and coordination abilities - You’re comfortable working autonomously and balancing competing priorities effectively - You’re excited to work in a fast-paced, rapidly changing startup environment Benefits The anticipated salary range for this role is $52,000 - $55,000 annually. The salary offer will be commensurate with experience, and will be adjusted within or around this range based on the candidate who ultimately joins our team. Total compensation also includes stock option awards and competitive benefit options including medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off. Remote work flexibility Please note: for this role, we are only considering candidates located in Massachusetts. Our team has choose-where-you-work flexibility that allows you to choose a predominantly remote, hybrid, or in-office setup at our Cambridge, Massachusetts office. We’ll help each team member figure out the work set up that’s best for them, including WFH equipment or a dedicated desk space in our office. We value the health and safety of our people above all else, and our in-person work options will remain contingent on local safety guidelines and recommendations. Most of our teams currently operate with a hybrid model, with some people working full- or part-time from the office, and some from home. We value and prioritize collaboration across mediums and spaces, and we invest in ensuring that meetings and other forms of collaboration are set up with equal access regardless of where you work. Our interviewing philosophy Our goal is to get to know you in a low-pressure, friendly environment — and to give you ample opportunity to learn more about us, too. Our typical process includes these types of experiences: - A resume screen and introductory phone/video chat - A take-home exercise where you’ll have the opportunity to demonstrate your communication and problem-solving skills - Additional conversations with your potential future team members, the hiring manager, and People Operations We personally review every application, and if we think there might be a fit, we’ll typically reach out via email within a couple weeks to start the conversation. We will always do what we can to be flexible around your personal time commitments, deadlines, and general availability. We know that by joining our interview process, you’re trusting us with your time — so we’ll do our best to run a process for you that’s as smooth and enjoyable as possible. Your interview experience If you’re worried that you’re not the perfect fit for a position, we want to let you in on a secret: we’re not looking for one perfect candidate. We’re looking to get to know a wide range of candidates with different backgrounds, experiences, and interests. If a position excites you, we encourage you to apply. Our goal is to create an environment where you can interview at your best. At this time, our interview process is fully remote, conducted via phone and video calls. If we can provide any assistance or accommodations during your time with us, please let us know at accommodations@bookbub.com. All requests are treated as privately as possible and have no impact on candidate eligibility. We strive to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.

Role Description The Assistant Account Manager will be an eager to learn professional, seeking to learn and grow and become the expert in the video marketing offerings and capabilities of YouTube and off-YouTube platforms. Through meticulous attention to detail, he/she can manage multiple complex projects with ease – whether they call for organizational skills, statistical analysis, or business acumen – and is always ready and excited to hit the ground running. The primary responsibility of the role is to assist Channel Factory’s Account Manager in daily deliverables needed from clients or internal projects. - Compiling insightful weekly, monthly, and/or Final Reports in MS Excel or MS Powerpoint - Minute note-taker for POD meetings - Submitting IOs for signature and inputting details into SFDC - Tracking performance, delivery, and margin goals for the POD to ensure we are on track with goals & benchmarks - Assisting with ad hoc client requests with Account Manager leading client communication - Developing targeting lists by audience and brand relevancy - Leading campaign screenshots for proof of purchase with clients - Researching and staying up to date with relevant trends - Working with the Designer in creating brand safe screenshots for campaign POPs - Monitoring pacing and margin reports for regional campaigns - Assisting in special projects as assigned by AM-MGMT - All other duties assigned. Qualifications - Fluency in English both written and verbal - 0-1 years of digital media experience - Strong work ethic & discipline to work productively in a remote environment - Proficiency in video conferencing and messaging apps e.g., Zoom, Google Hangouts, Slack - Advanced knowledge of Excel calculations, pivot tables, and graphs is a must! - Bonus points if you are AdWords or YouTube certified! - Have a thirst to learn the digital landscape and share with the team. - A self-directed professional who knows what needs to be done and operates with a sense of urgency, focus, and discipline. - Able to effectively prioritize and work with little to no supervision. - Highly organized and detail-oriented professional. - Have strong communication skills; verbal, written, interpersonal, and presentation. - A collaborative individual who can work both in a team and independently. - Driven and determined to learn and adapt in a face-paced digital world. - Above all, possess the highest levels of professionalism, integrity, and ethics. Benefits - Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations - Competitive salary - Work-life flexibility – we value your contributions above all Company Description Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries. Channel Factory is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace.