• Coordinate with the Co-Lead Ecosystem Partnership to align convening activities • Ensure consistent follow-through after convenings (notes, next steps, partner communication) • Set the meeting agendas for cross-team sharing and learning forums • Contribute to crosscutting work in the US and Canada by surfacing comparative work • Support the Co-Lead Ecosystem Partnerships and Initiative Lead engagement with external vendors • Provide internal administrative and operational support to the Philanthropy and Community team • Engage with partners before, during, and after convenings to support participation and gather feedback • Support the planning and delivery of convenings, roundtables, partner gatherings, and capacity sharing activities • Capture insights and feedback from convenings and partner interactions • Support the development and refinement of convening and capacity sharing tools

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role:We are seeking an exceptional Integrations Associate to join our Feed Integrations Team. This role will report to the Feed Integrations Manager. In this role, you’ll be responsible for the maintenance and optimization of eligibility and claims data feeds that are foundational to Garner’s healthcare platform. This position blends technical acumen with cross-functional collaboration. You’ll serve as a key point of contact for external partners, including health insurance carriers, TPAs, and benefits administrators, while working closely with internal teams to identify opportunities for automation and efficiency gains. This is a mission-critical role, managing the data infrastructure that directly impacts our clients’ success and our product performance. Where you will work:Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. What you will do: - Lead implementations of new client eligibility and claims data integration feeds - Own maintenance and improvement of existing eligibility and claims data integration feeds - Conduct in-depth data analysis and error reporting to validate feed performance and troubleshoot discrepancies - Collaborate with external feed providers to gather technical requirements, map files, test integrations, and resolve issues for renewing clients - Contribute to the continuous improvement of internal tools, documentation, and processes The ideal candidate has: - Analytical mindset with a keen attention to detail and a drive for root-cause problem solving - 0 - 5 years of experience with healthcare data, including eligibility and claims file formats (e.g., EDI 834, 837, custom flat files) - Familiarity with data integration protocols such as SFTP, encryption standards (e.g., PGP), and file transformation/mapping - Strong communication skills with experience working cross-functionally and externally with partners - A proactive, collaborative approach and a willingness to get hands-on with complex work - Passion for transforming healthcare and improving outcomes for members and clients - A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation Transparency:The base salary range for this position is $54,000 - $70,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

• Organize, maintain, and update participant medical records in the EHR system, including creating and indexing documentation from electronic sources • Process, manage, retrieve, and follow up on medical records requests with external providers in accordance with HIPPA and organizational policies, ensuring timely receipt • Coordinate release of information via electronic transmission, fax, mail, or secure delivery methods • Serve as the primary point of contact for internal and external record-related inquiries, managing incoming and outgoing department communications and follow-ups • Work closely with care teams and operations to support participant care needs • Support care transitions by ensuring records are available for enrollment, discharges, and specialty visits • Maintain strict confidentiality of protected health information (PHI) • Ensure compliance with HIPPA, CMS, and organization policies • Identify opportunities to improve medical records workflows and assist with process implementation • Support fluctuating workloads and evolving responsibilities as the organization grows.

• Serve as the primary point of contact for borrowers throughout the loan process via phone, email, voicemail, and SMS/chat — maintaining a minimum average of 60–80 outbound calls per day • Proactively manage a pipeline in a timely and accurate manner — conducting check in calls with borrowers, following up on outstanding items, and keeping notes, file statuses, and tasks always current in internal system- Tinman • Handle borrower outreach for suspension and missing documentation — communicate clearly on what is needed, set expectations, and resolve ready-for closing blockers and quality control conditions • Understand loan applications, automated underwriting systems (DU/LPA), and credit, income, and asset documents; prepare loans adequately for initial underwriting review. • Collaborate with Internal teams like Title, HOA, and Homeowners Insurance to expedite required documents for loan processing; escalate internal and third-party delays proactively. • Coordinate with Loan Consultants and Coordinators to determine file status, manage lock extensions, and support the Loan Coordinator throughout the loan process. • Flag Internal system discrepancies, pipeline issues, or escalation needs to the assigned Coordinator or Team Lead proactively; always comply with corporate policies and regulatory requirements. • Demonstrate initiative to identify process improvements and enhance the borrower experience; work collaboratively with the team and be open to coaching, feedback, and mentoring.