• Conduct comprehensive user and market research to guide product strategy, translating insights into features and actionable roadmaps • Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals • Drive the strategy, discovery, and implementation of initiatives involving complex system integrations, improvements, and customer-facing features • Manages the site search strategy, including relevance tuning, ranking signal prioritization, synonym and query understanding, faceted navigation, autocomplete, and zero-results recovery • Manages category navigation and browse taxonomy to ensure the information architecture facilitates easy customer navigation and effective search engine discovery across thousands of product SKUs • Lead the CX platform strategy by assessing, choosing, and refining the technology stack that supports acquisition, personalization, analytics integrations, and CRM data flows • Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence • Facilitate Agile ceremonies such as backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time • Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met • Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives • Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices • Lead UAT planning and execution to ensure product quality across projects and releases • Support end-to-end testing, QA, and validation for technical implementations and system integrations • Establish metrics for key projects and ensure monitoring plans support business goals; analyze product performance and resolve technical issues post-launch • Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization • Identify and communicate problems affecting the team, and proactively propose and implement solutions

Role Description As a Senior Product Manager at Zepz, you will lead the strategy and execution for customer funding solutions across WorldRemit and Sendwave. Your primary goals will be to: - Minimize payment processing and acquiring costs. - Deliver the best funding experience for immigrants sending money internationally. - Launch new pay-in methods across multiple markets. - Drive the replatforming of legacy systems onto our target-state pay-in platform. You'll work closely with engineering, design, finance, compliance, and commercial teams — managing several parallel workstreams across a distributed, cross-functional organization. We move fast with high stability, so you'll need to be comfortable making progress with incomplete or imperfect information. Reporting to the Director of Product, Payments, you will: - Own and maintain the product roadmap for customer funding experiences across Sendwave and WorldRemit. - Identify, evaluate, and launch new pay-in methods across all Zepz send markets. - Take end-to-end ownership of pay-in performance, reliability, cost, and customer experience. - Lead the migration from legacy pay-in platforms to our target architecture. - Monitor market trends, competitor activity, and emerging payment technologies to inform product decisions. - Ensure compliance with international financial regulations and scheme requirements. - Use customer data and feedback to drive continuous improvement in conversion, reliability, and experience. Qualifications - Proven product management experience in fintech or payments, with in-depth knowledge of the global pay-in landscape: payment processing, acquirers, and PSPs. - A track record of shipping high-quality checkout or payment flows, with measurable impact on conversion, success rates, or cost. - Data-savviness coupled with an inquisitive and investigative nature. - Comfort working asynchronously in a remote team environment. - Clear communication skills. Requirements - A degree (or equivalent experience) in a quantitative or technical field such as statistics, economics, engineering, or computer science (bonus point). - Familiarity with regulatory requirements in international payments (bonus point). - Creativity, flexibility, and the ability to handle ambiguity gracefully (bonus point). - Experience using AI tools in your day-to-day workflow (bonus point). Benefits - Unlimited annual leave. - Great healthcare benefits. - Employee discounts. - Remote-first culture with flexibility to work in your employing country.

Role Description We're looking for someone to own a portfolio of automation and AI projects end-to-end: understand the business problem, design the solution, and deliver it, either by building it yourself or by leading a builder through it. You'll join the Agentic & Automation Factory, Believe's internal team building automation and AI solutions across Believe and TuneCore. You'll report directly to the Director of the Agentic & Automation Factory. You'll manage a portfolio of business projects across AI, agentic, and automation, and be accountable for the impact of what you ship. - Adept at leading strategic initiatives and steering the builders and stakeholders creating the tools—providing direction, reviewing work, and unblocking them through collaborative project leadership rather than direct hierarchical management. What you'll actually do - Understand the problem: - You'll usually have more than one project going at once, some small, some bigger, across both Believe and TuneCore. - Go on the ground with business teams (Finance, Ops, Content, Artist Support...) to see how work really happens, not how it's assumed to happen. - Identify what's genuinely worth automating, and what isn't. - Build a prioritized backlog with executives; you should be able to defend why we're doing this and not something else. - Frame the solution: - Turn a vague problem into a clear solution: how it works technically, but also how business rules and exceptions get handled over time. - Decide on the right level of complexity: don't over-engineer something simple, don't hack together something that needs to last. - Bring in AI and agentic approaches when they solve a real problem. - Deliver: - Build it yourself (mainly in n8n) or lead a builder to deliver it. - Be able to say what your work actually delivered (time saved, cost avoided) and present it to stakeholders. Qualifications - 6-7 years of experience, ideally in strategy/transformation consulting, or a senior PM background with a strong process mindset. - You can run a discovery conversation with a VP and debug a workflow in the same day. - You understand automation and AI-agent concepts; you're comfortable with a low-code tool (n8n ideally) or you pick tools up fast—the tool matters less than the reasoning behind it. - Given a messy problem, you can quickly turn it into a clear, prioritized plan. - You excel at driving initiatives forward and managing stakeholder dynamics, ensuring successful delivery through influence and collaboration rather than formal authority. Benefits - Tailor-made training and coaching program. - Remote working policy. - A wellness program "Pauses" with many activities and animations in-house. - Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist. - A healthy and eco-responsible company restaurant. - Individual or family health insurance. - CSE benefits. - A rooftop. - A gym with free classes. - Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet. - Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint. - 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave).

Role Description The Senior Product Manager, Titlewave owns the B2C ecommerce experience and conversion strategy for Titlewave, Follett Software's educator-focused digital marketplace serving teachers and librarians across K-12 districts. This role leads product strategy and execution focused on optimizing customer journeys, driving purchasing decisions, and delivering solutions that balance the needs of educators with the strategic priorities of our content partners. The PM will leverage data, experimentation, and customer research to continuously improve conversion rates, reduce friction in the buying experience, and ensure Titlewave's marketplace model creates meaningful value for both educators and content providers. The Senior Product Manager works closely with Engineering, Design, Customer Success, Sales, Marketing, and leadership to build customer empathy into every decision, maintain product pragmatism, and ensure Titlewave delivers academic rigor and value that directly impacts educator adoption and purchasing behavior. Position Scope - Own the end-to-end ecommerce product experience, from discovery and search through checkout and post-purchase, including vision, roadmap, prioritization, execution, and learning. - Design and run experiments to optimize conversion metrics, reduce friction in the purchase journey, and drive measurable improvements in educator adoption and spending. - Balance the competing needs of two primary customers: educators who need accessible, high-quality content for their classrooms, and content partners whose business and strategic growth depend on Follett's marketplace. - Partner closely with Engineering, Design, and Data to translate strategy into actionable requirements, A/B test hypotheses, and rapidly iterate based on user behavior and business impact. - Conduct ongoing customer research and gather market insights to understand educator needs, pain points in content discovery and purchasing, and barriers to adoption. - Define and communicate product strategy, roadmap direction, and success criteria in a way that aligns teams around educator value and sustainable business growth. - Use analytics and experimentation to evaluate product performance, identify opportunities for conversion improvement, and make data-informed prioritization decisions. - Collaborate with Customer Success, Support, Sales, and Marketing to understand educator feedback, refine messaging around value and academic rigor, and ensure strong product-market alignment. - Identify dependencies, risks, and tradeoffs early, particularly where educator needs and content partner interests diverge, and work pragmatically across functions to resolve conflicts. - Represent the product and strategy clearly to internal stakeholders through roadmap updates, experiment results, performance insights, and business recommendations. - Stay informed on K-12 trends, educator challenges, content distribution models, competitive dynamics, and emerging technology to maintain product relevance and marketplace competitiveness. - Other responsibilities as assigned. Qualifications - Bachelor's degree in business, technology, education, or a related field; equivalent experience may be considered. MBA or similar advanced business or product training is a plus. - 5+ years of product management experience in ecommerce, SaaS, EdTech or other digital marketplaces with a track record of optimizing conversion and driving revenue growth. - Demonstrated expertise in running A/B tests, designing experiments, and leveraging quantitative analysis to inform product decisions and measure business impact. - Strong understanding of ecommerce fundamentals, including user psychology, conversion funnel optimization, pricing strategy, and marketplace dynamics. - Ability to balance competing stakeholder needs with pragmatism—experience navigating tension between different customer segments or business models is highly valuable. - Deep customer empathy with a proven ability to understand and articulate user pain points, translate them into product insights, and build solutions that resonate with educators. - Excellent strategic thinking and problem-solving skills, with the ability to balance long-term vision with near-term execution and experimentation velocity. - Proven success working cross-functionally and building alignment among Product, Engineering, Design, Data, and go-to-market stakeholders on shared goals. - Excellent written and verbal communication skills, including the ability to influence stakeholders at multiple levels and present findings compellingly. - Experience using data and analytics to assess product performance, identify conversion bottlenecks, and support evidence-based decision-making. - Familiarity with Agile product development practices and modern product management tools is preferred. - Experience in K-12 education, EdTech, library services, instructional materials, or adjacent spaces is strongly preferred. - Direct experience building or optimizing marketplace platforms, managing multi-sided supply and demand, or working on ecommerce products is a significant plus. Work Environment - This role is remote and only open to candidates currently located in the United States and able to work without sponsorship. - It requires a suitable space that provides a private and quiet workplace. - Work hours and schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Physical Requirements - Perform tasks in a home office environment with frequent virtual meetings, communications, and interruptions, requiring effective time management and prioritization. - Prolonged sitting with sustained visual focus on digital screens, requiring the ability to interact at a typical working distance. - Frequent use of keyboard and mouse, involving repetitive hand movements and fine motor skills for typing, navigating, and handling materials. - Occasionally adjust position or move within the workspace to reach, retrieve, or access items, involving bending, twisting, or reaching, and occasionally lifting or carrying items weighing up to 10 pounds. - Travel requirements: Minimal (less than 10%). Benefits - Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted). - Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching. - Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans. - Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time. - Retirement savings with employer match, vesting every pay period. - Flexible Spending Accounts for healthcare and dependent care. - Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services. - Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success.