Role Description We are seeking a highly organized, detail-oriented, and tech-savvy Medical Billing Specialist to manage the practice's billing operations and provide excellent support to patients regarding billing-related concerns. Experience with Athena EMR is strongly preferred. Primary Responsibilities: - Medical Billing: - Manage the full medical billing cycle, including claim submission, insurance claim follow-up, payment posting, denial resolution, and overall billing workflow. - Patient Communication: - Handle inbound and outbound calls professionally. - Respond to billing inquiries from patients and insurance companies. - Provide timely follow-up regarding outstanding balances or claim-related concerns. - Athena EMR & Documentation: - Accurately document billing activities and communications in Athena EMR. - Maintain organized billing records. - Ensure timely follow-up on outstanding accounts. - Team Collaboration: - Work closely with the office team to resolve billing questions, account discrepancies, and other payment-related issues. Qualifications - Previous medical billing experience of at least 1 year. - Strong experience using Athena EMR (preferred). - Excellent phone etiquette and communication skills. - Ability to multitask in a fast-paced environment. - Strong organizational and time-management skills. - Comfortable working independently in a remote setting. - Highly detail-oriented and dependable. - Tech-savvy with experience using digital communication and organizational tools. Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Role Description We’re seeking a Payer Contracting Specialist (Temp to Perm) for a contract consulting engagement supporting payer contracting and network development across multiple states. This role is ideal for an experienced managed care or provider contracting professional who understands: - Payer relationships - Provider participation agreements - Healthcare reimbursement - Network development The successful candidate will work as an extension of the client’s leadership team, helping advance payer contracting activities with: - Commercial health plans - Medicare Advantage organizations - Medicaid Managed Care Organizations The Payer Contracting Specialist will collaborate closely with: - Credentialing - Legal - Operations - Revenue cycle - Physician recruitment - CWH engagement leadership to ensure payer contracting efforts are aligned with market expansion, provider onboarding, and launch priorities. Qualifications - Minimum of 5 years of experience in healthcare payer contracting, managed care contracting, provider relations, or network development. - Bachelor’s degree or equivalent combination of education and relevant healthcare experience. - Experience working with physician groups, provider organizations, health systems, virtual care companies, or similar healthcare organizations. - Strong understanding of commercial health insurance, Medicare Advantage, Medicaid Managed Care, and provider contracting processes. - Experience coordinating or supporting provider participation agreements. - Strong project management, organizational, and follow-up skills. - Ability to manage multiple payer relationships, contracting timelines, documentation requirements, and stakeholder priorities simultaneously. - Clear, professional communication skills with payers, providers, client stakeholders, legal teams, and executive leaders. - Ability to translate contracting status, risks, and next steps into practical updates for leadership and project teams. - Strong attention to detail and a disciplined approach to documentation, tracking, and reporting. - Advanced proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams. Requirements - Multi-state managed care contracting experience. - Experience supporting telehealth, virtual care, or national provider network expansion. - Familiarity with physician credentialing and provider enrollment workflows. - Experience with contract lifecycle management systems, payer contract management platforms, or contracting workflow tools. - Existing relationships with national or regional health plans. - Consulting, project-based, or client-facing healthcare experience. Benefits - Support a high-impact payer contracting initiative for a rapidly expanding healthcare organization. - Work alongside experienced healthcare operators, advisors, and engagement leaders. - Apply your managed care contracting expertise in a focused, execution-oriented consulting role. - Help expand provider network access and support market readiness for a national virtual care platform. - Earn competitive consulting rates in a flexible, remote-first environment. Travel This role is primarily remote. Travel is expected to be limited and may be required based on client needs or market-specific contracting activities.

Role Description IKS Health is seeking to hire an experienced Inpatient Facility Medical Coder. - Reviews medical records to identify pertinent diagnoses and procedures relative to the patient's health care encounter. - Selects the principal diagnosis and principal procedure, along with other diagnoses and procedures using UHDDS definition. - Ensures appropriate DRG assignment. - Abstracts appropriate information from the medical record based on the guidelines provided by the client and after a thorough review of the medical record. - Consistently meets productivity and quality performance requirements. - Responsible for utilizing IKS Health applications to enter charts coded in real-time throughout the scheduled shift. - Solicits clarification from the physician regarding ambiguous or conflicting documentation in the medical record using guidelines provided by the client. - Participates in team meetings and all training required by IKS Health staff or client. - May be asked to participate in training or shadowing of other coders. - Flexibility in assignment over multiple clients to ensure meeting required classification hours. - Participates in Coding Roundtables through presentation of materials, articles, and current issues related to coding and Health Information Management. - Maintains current knowledge of the information contained in the Coding Clinic, CPT Assistant, and the Official Guidelines for Coding and Reporting. - Participates in education modules as assigned. - Responsible for keeping coding credentials up to date and active. - Maintains effective and professional communication skills. - Contributes to a positive company image by exhibiting professionalism, adaptability, and mutual respect. Qualifications - Coding credentials required: CCS - Excellent verbal and written communication skills. - Inpatient Medical and Surgical admissions experience. - Minimum of 3-5 years of current/recent related IP coding experience. - Inpatient coding experience at a large acute care facility, including complex cases (Cardiac, Neuro, Orthopedic, etc.). - Proficiency with Cerner, Epic, and 3M 360. - Minimum of 20 hours per week for part-time roles. - Understands medical terminology, anatomy, physiology, surgical technology, pharmacology, and disease processes. - Extensive knowledge of ICD-10-CM and CPT coding principles and guidelines, reimbursement systems, federal, state, and payor-specific regulations and policies pertaining to documentation, coding, and billing. - Must pass inpatient coding proficiency test. Requirements - Requires strong interpersonal communication skills, both verbal and written. - Requires a high level of coding accuracy and attention to detail. - Excellent oral and written communication skills – must be detailed and articulate. - Strong knowledge of Google Suite. Physical Demands - Prolonged computer screen usage, keyboarding. - Long periods of sitting commensurate with computer-based work and work-related phone calls. Compensation and Benefits - The pay range for this position is $35/hr - $42/hr. - Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. - IKS Health offers a competitive benefits package including healthcare, 401k, and paid time off (all benefits are subject to eligibility requirements for full-time employees).

Role Description You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. - Supervises professional fee coders for assigned departments (Primary Care or Specialty Care) for employed providers as well as designated PSA and other practices. - Key duties include, but are not limited to: - Coding, abstracting, and charge posting for physician services in the inpatient and outpatient settings. - Directly supervises coding and support staff. - Actively participates in managing charge lag by monitoring reports and work queue activity to meet and maintain established metrics. - Monitors staff quality and productivity, and provides additional education, as needed. - Recommends operational improvements and participates in the review of policies and procedures. - Works collaboratively with clinics and providers to resolve coding issues and questions. - Participates with management in personnel management, scheduling, productivity, quality, and problem resolution. - Works with coding managers and director to implement processes to improve professional fee coding operations. Qualifications - Associates Degree Preferred - A minimum of 3 years of experience in health care and revenue cycle experience required within a physician practice. - Professional coding experience required. - 1 year of supervisory experience preferred. - Must demonstrate competency of professional coding and coding guidelines. - Experience with the electronic health record (EHR) and health care applications required. - Certified Professional Coder Required (CPC or CCS-P). - Certified Professional Medical Auditor Preferred. Requirements - Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally.