Role Description We are seeking an Agile Practitioner II (Grade 28) to serve as a delivery enabler and systems-oriented problem solver on our team. In this role, you will be responsible for driving clarity, alignment, and consistent execution across multiple teams, serving as a central point of coordination between technical, product, and requesting teams. You will ensure a shared understanding of requirements, solution intent, dependencies, and delivery expectations, while supporting the coordination of work across applications and teams. By applying Agile practices to improve delivery outcomes, remove friction, and enable efficient, predictable execution, you will help keep our delivery systems running smoothly without pulling in program-level ownership. You will also support data flow awareness where delivery intersects with enterprise initiatives and assist with delivery-aligned financial reporting, helping maintain alignment between delivery execution and reported financial data. Primary Responsibilities - Delivery Execution & Cross-Team Alignment: - Act as a central coordination point between technical teams, product partners, and requesting stakeholders. - Maintain clear visibility into progress, risks, dependencies, and cross-team impacts. - Align impacted application teams on delivery expectations, readiness, and execution timelines. - Support early identification of impacted systems and downstream consumers to prevent coordination gaps. - Feature Solutioning & Lifecycle Support: - Support feature solutioning processes from initial intake through to execution readiness. - Facilitate alignment on technical solution approaches and key dependencies. - Ensure operational continuity from intake to delivery execution. - Review work items thoroughly for completeness and readiness. - Consuming Application Alignment & Communication: - Validate impacted applications and ensure relevant teams are fully informed of requirements, solutions, and timelines. - Maintain consistent and open communication across all impacted application teams. - Support close alignment with partner and external teams to ensure smooth integration. - Enterprise Data Flow & Operational Awareness: - Support team understanding of data flows across systems, teams, and environments. - Maintain proactive awareness of upstream and downstream dependencies. - Apply knowledge of enterprise integration systems and integrations to resolve data flow gaps. - Meeting Facilitation & Solutioning: - Facilitate working sessions focused on alignment, blocker resolution, and problem-solving. - Guide team discussions toward clear, documented outcomes and next steps. - Translate complex technical and business inputs into actionable delivery solutions. - Facilitate standard Agile ceremonies as needed to support smooth delivery. - Impediment Management & Problem Resolution: - Proactively identify blockers, coordination gaps, and execution risks. - Drive swift resolution with appropriate stakeholders and escalate risks with recommendations when necessary. - Financial Coordination & Reporting Support: - Support ongoing financial reporting activities by providing updates and ensuring alignment with delivery progress. - Contribute to weekly financial reporting updates by gathering, validating, and organizing relevant delivery data. - Obtain and incorporate inputs from cross-functional alignment forums to ensure financial information reflects current priorities, changes, and delivery status. - Help maintain alignment between delivery execution and reported financial data by identifying discrepancies or gaps and coordinating with appropriate stakeholders. - Support consistency and clarity in financial inputs without owning full financial planning, forecasting, or budget management. Qualifications - Bachelor's degree or 6+ years of equivalent software project coordination or delivery experience. - 5+ years of experience working as an Agile Practitioner, Scrum Master, or Technical Project/Program Manager in a software delivery or technology environment. - 3+ years of experience coordinating delivery, mapping dependencies, and managing blockers across multiple cross-functional technical teams and product partners. - 2+ years of experience utilizing Agile project management tools (e.g., Aha, Jira, Rally, or Azure DevOps) to manage backlogs and track delivery progress. - 2+ years of experience facilitating multi-team working sessions and retrospective ceremonies to resolve delivery dependencies. - 2+ years of experience with software development life cycle (SDLC) processes and enterprise data flow architectures. Preferred Qualifications - Agile certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), or PMI-ACP (Agile Certified Practitioner). - Experience assisting with project financial coordination, gathering delivery-aligned financial data, or supporting weekly/monthly reporting updates. - Experience working within a healthcare technology or large-scale enterprise environment. - Excellent communication and stakeholder management skills, with the ability to bridge communication gaps between technical teams and business partners. - Ability to synthesize complex, technical inputs into clear, actionable outcomes and solutions. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

• Responsible for the planning and delivery of all aspects of contracted Global Program including resources, budget, timelines and customer satisfaction for assigned program in compliance with GPMO standards • Global Single Point of Contact (SPOC) for implementation matters internally and for the customer (for assigned program including MDS project) • Manages and controls the Global Program through an appropriate communication with all Regional Program Managers (RPgMs) Ensures assignment of RPgM of applicable regions • Primary resource for escalation and tracking/accountability of Global Program to ensure timely resolution of related issues • Creates the Global Master Project Plan for implementation from regional and local project plans • Escalate requirements for project and service delivery management resources in larger markets/Opco's to ensure proper contract delivery • Coordinate assignment of necessary resources to perform Global Program / Project activities. Ensure assignment of local project resources • Responsible for monitoring the cost for deployment and managing cost • Responsible for identification and management of all the risks under the Global Program • SPOC for all assigned project activities • Provides leadership, guidance and directs activities of regional and OpCo and Technical Project Managers and project personnel • Reviews contracts and SOWs to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of the project • Accountable and responsible to ensure project brief and direction is understood by internal and external stakeholders • Responsible for central planning throughout all phases of a project lifecycle • Responsible for central kick-offs, both internal and external. Participates in regional (global regions) kickoffs and occasionally OpCo (country) kickoffs • Develop and maintain Gantt charts and project management plan for each assigned account • Posts documentation in GEMSTAR Projects portal. • Coordinate engagement with 3rd party solution providers to support customer implementations • Responsible for all central project reporting towards internal and external stakeholders • Responsible for project sign off and transition to steady state operations • Provides feedback to functional management on project personnel to assist in performance evaluations • Ensures lessons learned are communicated back to the Global Project Management Office and Operations teams. • Regularly contribute to GPMO standards processes and improvement activities. • Participate in sales calls, executive presentations, and customer events where applicable

• Manage service operations coordination • Act as contact between customers and technical teams • Oversee service team performance and development

• Own and drive the overall success of Clients program delivery from Exavalu. • Serve as the primary executive liaison between Exavalu and client IT & Business Leadership teams. • Ensure solutions are implemented in alignment with the agreed SOW, delivery timelines, and quality standards. • Provide strategic direction and governance throughout the program lifecycle. • Review and oversee solution architecture, delivery plans, and implementation approaches. • Ensure adherence to industry standards, security measures, compliance requirements, and operational best practices. • Manage executive-level stakeholder communication, escalations, risks, and dependencies. • Collaborate cross-functionally with delivery, business, and technology teams to drive successful outcomes. • Monitor program health, KPIs, milestones, and overall client satisfaction. • Drive continuous improvement initiatives and ensure successful program adoption.