Role Description We're looking for a Senior Site Reliability Engineer to help build, operate, and continuously improve a highly available cloud platform supporting mission-critical production services. In this role, you'll work at the intersection of cloud infrastructure, software engineering, and operations, helping engineering teams build reliable, scalable systems while driving automation, observability, and operational excellence. You'll play a key role in strengthening platform reliability, improving incident response, and embedding SRE best practices throughout the software development lifecycle. - Maintain the reliability, availability, and performance of production and pre-production environments. - Monitor platform health and improve alerting, automation, and operational processes. - Respond to production incidents, participate in root cause analysis, and implement long-term improvements. - Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards. - Partner with software engineers to improve application reliability throughout the development lifecycle. - Develop and maintain operational documentation, troubleshooting guides, and runbooks. - Automate repetitive operational tasks to improve efficiency and reduce manual intervention. - Participate in on-call rotations while continuously improving incident response processes. - Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams. Qualifications - Bachelor's or Master's degree in Engineering, Computer Science, or a related field. - Strong experience operating Kubernetes or other container orchestration platforms. - Experience supporting large-scale production services. - Hands-on experience with AWS. - Experience with Prometheus, Grafana, and ELK. - Strong scripting skills (Bash, Python, or Go). - Experience administering Linux-based production environments. - Experience with Infrastructure as Code or configuration management tools such as Terraform or Ansible. - Solid understanding of networking fundamentals (TCP/IP, DNS, load balancing, routing). - Excellent troubleshooting, communication, and collaboration skills. - A proactive mindset with a passion for automation and reliability. Requirements - Experience with SIP or VoIP technologies (Nice to Have). - Familiarity with MySQL or PostgreSQL (Nice to Have). - Experience with Redis or other NoSQL databases (Nice to Have). Benefits - Long-term, full-time collaboration. - Flexible remote working environment. - Professional development opportunities, including training and technical learning. - The opportunity to work on innovative cloud technologies used by customers worldwide. - Collaborative engineering culture focused on knowledge sharing and continuous improvement. - Modern Apple equipment provided. Diversity and Inclusion Commitment We are dedicated to creating and sustaining an inclusive, respectful workplace for all - regardless of gender, ethnicity, or background. We actively encourage applicants from all identities and experience levels to apply and bring your authentic self to our fast-paced, supportive team.

• Trabalhar com a cultura e a arquitetura necessária para implantação e uso de práticas de DevOps. • Criar e implantar processos e esteiras que melhorem o ciclo de desenvolvimento de software. • Participar ativamente na construção de produtos que envolvam tecnologias de Integração e entrega contínua, cloud, containers, automação, monitoração. • Garantir e manter a confiabilidade e a disponibilidade dos aplicativos, sites e plataformas. • Executar implantações de aplicativos seguindo procedimentos e melhores práticas de gerenciamento de configurações. • Compreender e manter SLAs abrangentes (Service Level Agreement) e a implementação e monitoramento de KPIs. • Garantir a criação e fornecimento de dados de tempo de execução do aplicativo para analistas de negócios e desenvolvedores. • Garantir a conformidade dos processos de governança com as políticas e auditorias e a documentação interna.

Role Description We're looking for a Junior DevOps / Cloud Engineer to support our System Engineer in keeping Pathfinder's AWS infrastructure running smoothly and to grow into a genuine second pair of hands for our infrastructure team. If you want hands-on AWS experience with real ownership (and a clear path to grow), this is a great place to start. What You’ll Do - Support configuration and deployment of our AWS cloud infrastructure - Help manage vulnerabilities across our infrastructure and dependencies - Monitor logs and alerts and escalate anomalies the right way - Contribute to infrastructure testing, KPI tracking, and reporting - Learn our systems and runbooks well enough to become a real backup for critical incidents Qualifications - Bachelor's degree in Computer Science, Computer Engineering, or related field - Coursework in architecture/administration of information systems - Practical experience in system administration and Linux Requirements - Master's degree in Software Engineering, Distributed Software Systems, or similar (NICE TO HAVE) - Courses/certifications in CI/CD, AWS, cybersecurity, infrastructure as code, or applied AI (NICE TO HAVE) Benefits - A real, high-impact role from day one you’ll work directly with leadership (CEO, CTO, GIS Data Lead) on a platform already trusted by major utilities and infrastructure clients - An AI-native workplace, Microsoft Copilot, GitHub Copilot, and other AI tools are built into how we work from day one, not bolted on later - Remote-first, flexible-hours culture, core hours are 10:00–15:00 CET, with full flexibility outside that window; we trust people to manage their time as professionals - A small, multicultural team spanning Spain, Switzerland, LATAM, and Canada, where your work is visible and your voice matters - Structured onboarding with a clear 90-day plan, no sink-or-swim, no guessing what success looks like - Learning & development support tied to your own competence plan, including certifications and AI tooling upskilling - Company equipment provided (laptop and the tools you need to do your job well) - Vacation entitlement and leave terms in line with applicable local labour law [confirm specifics with HR for your location] - Compensation: competitive and benchmarked to role, experience, and location

Role Description We are seeking an experienced Site Reliability Engineer (SRE) with expertise in: - Infrastructure as Code tools like Terraform - Core CI/CD tools such as Azure DevOps - Monitoring tools including DataDog and AWS CloudWatch The ideal candidate will have: - Commercial experience in technologies like Dotnet or Java - Skills in troubleshooting, incident resolution, and improving service and change management processes - Strong leadership in client-facing discussions and engagement with third-party suppliers - An SRE Foundation certificate and a cloud provider associate-level certification are highly beneficial Commercial experience and proficiency with industry standard: - IAC tooling (Terraform preferably, or ARM/bicep and CloudFront) - Core CI/CD Tooling (Azure DevOps, GitHub Actions or Gitlab) - Monitoring Tooling (DataDog, Splunk, NewRelic, Azure Monitor, AWS CloudWatch) - Commercial experience in at least one core technology (Dotnet, Java, AI/Data Engineering, Golang) - Troubleshooting issues and identifying systemic failings indicated by incidents/failures - Implementing fixes - Proposing solutions for reducing toil - Providing leadership in the Incident resolution process, including creating and maintaining documentation, and providing key input to Post-mortem analysis - Improving Service Requests and Change Management processes, both technically and through stakeholder management - Participate in the process for, and proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies) - Lead discussion in client-facing meetings and discussions around the SRE process, and identifying areas for increasing SRE footprint - Engaging with suppliers and 3rd parties for support, requests and opportunities Qualifications - 3-9 Years experience - Bachelor’s degree (or equivalent) in computer science or related discipline - SRE Foundation certificate (DevOps Institute) and a Cloud provider (AWS, Azure, GCP) 'associate'-level certification, or completed during the probationary period - Proficiency in Azure and Kubernetes, with hands-on experience in managing and deploying applications - Expertise in Infrastructure as Code (IaC) using Terraform for efficient and scalable infrastructure management Preferred Qualifications - Certified Kubernetes Administrator / Application Developer - Certified Azure DevOps Engineer - Experience with monitoring tools such as NewRelic or Splunk for effective system monitoring and alerting - Familiarity with Harness for continuous delivery and deployment processes - Strong programming skills in .Net, Java, or JavaScript for developing robust and scalable applications