• Ensure highly available, resilient, and maintainable systems to support our business growth model, with a focus on Automation, Monitoring, Continuous Integration, and Delivery. • Develop and implement automated provisioning solutions for applications and infrastructure. • Provision and maintain cloud infrastructures in Azure. • Provide operational and system expertise to software delivery teams. • Resolve issues reported via Service Desk systems. • Optimize information access, server infrastructure performance, and integrity. • Maintain documentation including server build docs, configuration standards, and infrastructure architecture. • Develop corrective action plans and Root Cause Analysis documents for internal and client distribution. • Execute activities for automating and streamlining infrastructure operations and DevOps processes. • Build and maintain tools for deployment, monitoring, and operations — leveraging the latest technologies including Agentic AI. • Ensure that the technical environment is properly monitored and correctly used, with timely resolution of technical issues. • Identify system performance issues and oversee the development and use of tools to resolve them. • Support and maintain both customer-facing production environments as well as QA and Development environments. • Report and manage risk in line with ISO 27001 controls. • Preserve assets, information security, and control structures.

• Design, develop, and maintain modern full-stack applications. • Build scalable APIs, microservices, and cloud-native solutions. • Automate infrastructure and deployment pipelines using DevOps best practices. • Develop secure, reliable, and high-performing applications on Microsoft Azure. • Monitor, troubleshoot, and continuously improve application performance and reliability. • Collaborate with architects, developers, QA engineers, and stakeholders to deliver high-quality solutions.

• Develop comprehensive monitoring solutions to provide full visibility to the different platform components • Build and enhance dashboards and alerting to monitor our apps and platform components • Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents • Evaluate our apps and platform components performance, provide improvements to meet our response goals • Engage with the development team throughout the life cycle to help develop software for reliability and scale • Improve our CI/CD processes to make them as boring as possible (automatization, bots implementation and etc.)

Role Description We're looking for a capable DevOps / Cloud Engineer to own meaningful parts of our AWS estate, ship CI/CD improvements, and help maintain the security and reliability of systems that serve BFSI enterprise clients worldwide. You'll work closely with our Senior Engineer and will help bring a junior engineer up to speed. What You'll Do - Build and maintain AWS infrastructure using Terraform — ECS Fargate, VPCs, RDS, S3, IAM, and related services - Manage and improve GitHub Actions CI/CD pipelines across multiple environments - Work within our IaC orchestration (TACOS) system for multi-tenant deployments - Support AWS networking — VPC design, security groups, Route 53, PrivateLink basics - Help maintain security controls — IAM policies, logging, alerting, access reviews - Contribute to compliance evidence gathering for SOC 2 / ISO 27001 - Troubleshoot infrastructure issues across ECS, networking, DNS, and security - Write and maintain runbooks and documentation What Success Looks Like Within your first few months, you'll: - Take ownership of key parts of Hupo's cloud infrastructure and become comfortable operating across our AWS environment and deployment workflows. - Ship improvements to our CI/CD pipelines, infrastructure automation, and operational tooling to improve reliability and developer experience. - Support the team in maintaining secure, scalable, and reliable systems for our enterprise BFSI customers. You’ll also be expected to continuously: - Identify opportunities to improve infrastructure, automation, and operational processes. - Take ownership of incidents and production issues, driving them through to resolution. - Document systems, share knowledge, and contribute to raising the engineering bar across the team. Qualifications - 3+ years in a DevOps, Cloud, or SRE role - Solid AWS fundamentals — VPC, ECS or EKS, IAM, S3, RDS - Terraform — comfortable writing and reviewing HCL at module level - GitHub Actions CI/CD — building, debugging, and maintaining pipelines - Linux, bash, and scripting - Security-aware — least-privilege IAM, secrets management basics - Good written communication for async remote work Nice-to-Haves - IaC orchestration tool experience (any TACOS) - AWS multi-account or AWS Organizations exposure - Azure exposure (even light) - SOC 2 or ISO 27001 familiarity - SaaS or AI product background - Python or Node.js scripting beyond bash - Cloudflare or advanced Route 53 DNS