Role Description The job profile for this position is Provider Relations Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. This role is an individual contributor within the Nonpar Provider Contracting Team, supporting our enterprise strategy to deliver affordable, predictable, and simple health care. The position is responsible for: - Negotiating nonpar single case agreements - Ensuring compliance - Fostering strong partnerships with internal and external stakeholders Summary of Responsibilities: - Skillfully navigate reimbursement conversations with nonpar health care professionals while providing exceptional service - Negotiate reimbursement rates for nonpar health care providers - Utilize excellent verbal and written communication skills - Partner with internal teams to resolve complaints and disputes - Ensure compliance with policies, procedures, and regulatory requirements - Suggest process improvements and foster innovation - Utilize knowledge of medical terminology and standard reimbursement methodologies - Manage multiple priorities in a fast-paced environment Key Duties and Responsibilities: - Review and prioritize daily work assignments for timely single case agreement negotiation - Develop individual case pricing strategies and present to management and/or providers - Accurately document case outcomes in all systems and communicate results to stakeholders - Serve as team subject matter expert (SME) for highly complex cases - Support department goals contributing to organizational success - Communicate and collaborate effectively with internal and external partners - Adhere to all Compliance/Program Integrity requirements and HIPAA regulations - Promote professional growth through continuing education and skills development Qualifications - Minimum 2+ years of experience in healthcare contracting, provider relations, or reimbursement negotiations required - Single case agreement or billing negotiation experience required - Demonstrated experience in interpreting and applying reimbursement methodologies - Proficiency in medical terminology and healthcare industry standards - Strong negotiation and conflict resolution skills - Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook) - Ability to manage multiple priorities in a high-volume environment Requirements - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload Benefits - Comprehensive range of benefits, with a focus on supporting your whole health - Health-related benefits including medical, vision, dental, and well-being and behavioral health programs - 401(k) - Company paid life insurance - Tuition reimbursement - A minimum of 18 days of paid time off per year - Paid holidays and leaves of absence - Eligibility to participate in an annual bonus plan

• Educating providers and their office staff on access and reimbursement topics using client-approved resources • Supporting appropriate patient access to the client’s products by resolving reimbursement and coverage challenges • Collaborating with other patient assistance and reimbursement support services offered by the client • Meeting directly with healthcare providers and their office staff to provide education on reimbursement and access considerations • Delivering interactive educational presentations at various provider sites of service

• Executes and optimizes US reimbursement strategies that support business objectives across prioritized product and therapy areas. • Provides reimbursement and health policy guidance to product development, working in close partnership with clinical, regulatory, marketing, and sales teams. • Partners with HEOR to assess global evidence needs and support development of payer‑relevant data. • Analyzes reimbursement landscapes and contributes to coding, coverage, and payment pathway development including evaluation of relevant data analytics pertaining to health policy initiatives. • Educates internal leaders and field teams on reimbursement requirements and business impact. • Builds and maintains relationships with payers, government agencies, professional societies, and advocacy groups. • Identifies reimbursement barriers, develops initiatives, and supports implementation of programs that improve market access. • Designs and delivers reimbursement education for internal and external stakeholders. • Represents, as a leader, the expertise and perspective of the Reimbursement/Market Access function to the business divisions it supports. • Performs other duties, as required.

• Supports execution of reimbursement strategies aligned with business priorities and product lifecycle needs • Provides reimbursement and health policy guidance to clinical, regulatory, marketing, and sales partners • Contributes to evidence planning by partnering with HEOR to identify payer‑relevant data needs • Analyzes reimbursement landscapes and supports development of coding, coverage, and payment pathways and internal and external communication tools • Educates internal teams on reimbursement requirements, payer trends, and implications for product adoption • Identifies reimbursement barriers and supports implementation of solutions to improve patient access • Develops and delivers reimbursement education for internal teams and external stakeholders • Performs other duties, as required