• Educating providers and their office staff on access and reimbursement topics using client-approved resources • Supporting appropriate patient access to the client’s products by resolving reimbursement and coverage challenges • Collaborating with other patient assistance and reimbursement support services offered by the client • Meeting directly with healthcare providers and their office staff to provide education on reimbursement and access considerations • Delivering interactive educational presentations at various provider sites of service

• Executes and optimizes US reimbursement strategies that support business objectives across prioritized product and therapy areas. • Provides reimbursement and health policy guidance to product development, working in close partnership with clinical, regulatory, marketing, and sales teams. • Partners with HEOR to assess global evidence needs and support development of payer‑relevant data. • Analyzes reimbursement landscapes and contributes to coding, coverage, and payment pathway development including evaluation of relevant data analytics pertaining to health policy initiatives. • Educates internal leaders and field teams on reimbursement requirements and business impact. • Builds and maintains relationships with payers, government agencies, professional societies, and advocacy groups. • Identifies reimbursement barriers, develops initiatives, and supports implementation of programs that improve market access. • Designs and delivers reimbursement education for internal and external stakeholders. • Represents, as a leader, the expertise and perspective of the Reimbursement/Market Access function to the business divisions it supports. • Performs other duties, as required.

• Supports execution of reimbursement strategies aligned with business priorities and product lifecycle needs • Provides reimbursement and health policy guidance to clinical, regulatory, marketing, and sales partners • Contributes to evidence planning by partnering with HEOR to identify payer‑relevant data needs • Analyzes reimbursement landscapes and supports development of coding, coverage, and payment pathways and internal and external communication tools • Educates internal teams on reimbursement requirements, payer trends, and implications for product adoption • Identifies reimbursement barriers and supports implementation of solutions to improve patient access • Develops and delivers reimbursement education for internal teams and external stakeholders • Performs other duties, as required

• Provide high quality customer service • Effectively interface with patients, patient’s families, national payers, home cares and medical doctor’s offices • Conduct benefit investigations, verify insurance benefits for patient and physicians’ offices • Submit and obtain prior authorizations as required by payer • Obtain recertification for cases requiring extended treatment/coverage beyond the expiration of original approval • Accurately enter and maintain data as required in client database and patient files • Utilize the client database to monitor outstanding items on each client case file • Ensure files are complete so team can determine the current status • Participate in conference calls as needed with Client Sales Representatives, client management and physicians’ offices regarding status of cases • Provide coordination of order for product, shipment of product, and therapy initiation with pharmacy and patient • Participate in Call Center Activities, triage and respond to incoming calls from patients, insurance companies, physicians, Sales Reps, pharmacies and homecare agencies • Educate patients, prescribers, and others regarding program requirements, and facilitate referrals • Maintain good housekeeping techniques, adhering to quality and production standards and comply with all applicable company, state, and federal safety and environmental programs and procedures