Role Description The Clinical Trial Assistant plays an integral role in the successful execution of Scout studies, collaborating closely with Project Management teams to ensure operational excellence and high-quality delivery across all trial activities. - Oversee and coordinate assigned study activities in partnership with Project Managers, ensuring all operational milestones are achieved throughout the study lifecycle. - Maintain and monitor study calendars, scheduling onboarding, training sessions, and key project meetings to support seamless study execution. - Manage the preparation, review, and finalization of study documentation and required reports. - Communicate proactively with external stakeholders, including client operations teams, to facilitate efficient document flow. - Configure and manage study setups within the Scout Clinical portal, including user credentials and access management. - Collaborate cross-functionally with internal teams, such as the Patient Liaison group. - Manage client-facing communications, including shared mailboxes, ensuring timely and professional responses. - Process and track invoices for translation and other study-related services, as needed. - Send customer surveys and compile survey data. - Manage virtual card payments, ScoutPass distribution. - Provide minor technical support for Scout portal users. - Contribute to organizational initiatives, supporting leadership with special projects and operational enhancements as needed. - Complete all required initial and ongoing training within the required timeframe. Qualifications - BS or BA degree or equivalent experience preferred. - 1-2 years of experience with clinical research is a strong plus. - Strong computer skills (Excel, Word, Outlook, Internet Explorer). - Knowledge and understanding of foreign currency and ability to convert to USD. Requirements - Ability to work independently, handle multiple projects/tasks simultaneously. - Ability to track and manage key dates/deadlines. - Timely, professional, courteous correspondence and communication with clients, vendors, and colleagues. - Eager to learn and develop, with a high level of coachability and a growth mindset. - Excellent interpersonal skills. - Attention to detail. - Extremely customer service oriented. - Patient, flexible attitude. - Thrive in fast-paced environments, maintaining performance under pressure. - Self-motivated and results-driven, while following instructions to achieve optimal outcomes. - Good communicator / articulate. - Proficient with MS Office Suite, especially Excel. Company Description Established in 1996 and rebranded to Scout in 2024, we built our foundation on planning meetings for numerous organizations within the life sciences sector (Scout Meetings). In response to emerging industry needs, we expanded our services to include Scout Clinical, one of the top providers of clinical trial patient reimbursements and travel. Scout is recognized as a leader in our field for innovation in service, attention to detail, our stellar team members, and making the complex easier. If this interests you, we’d love to have you join our rapidly growing team!

• Provide technical assistance to our international clients • First point of contact for users who call IT Service Desk • Handle issues from incoming tickets, calls & chats • Track all information in ticket tracking system • Troubleshoot basic end user issues on various software applications, hardware • Collaborate with advanced resolver teams for unresolved issues.

Role Description Our agency is currently seeking to engage a qualified Intake / Scheduling Coordinator to support our home health operations. We are looking for a highly efficient, detail-oriented professional with strong experience in end-to-end intake coordination and home health workflow management. This role is critical to ensuring timely patient admission, accurate documentation, and efficient clinician scheduling. - Processing and entering referrals into Axxess EMR - Scheduling clinicians appropriately based on discipline, availability, and payer requirements - Obtaining and verifying home health insurance authorizations - Reviewing and processing physician orders - Faxing and following up on orders with physicians - Uploading and maintaining documentation and orders in Axxess - Managing intake workflow from referral through admission and scheduling - Understanding Medicare home health guidelines, including OASIS requirements and compliance expectations - Working efficiently in a fast-paced, high-volume environment with minimal supervision Qualifications - Highly organized and detail-oriented - Experienced in home health intake or coordination roles - Able to work independently with strong follow-through - Comfortable managing multiple priorities simultaneously - Familiar with Medicare Conditions of Participation and home health compliance workflows - Strong in communication with clinicians, physicians, and internal staff Benefits - Competitive Base Pay: $6.50/hr with pay raise - Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible. - Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning. - Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.

Role Description We are currently seeking a talented and detail-oriented Italian Speaking Search Engine Agent to join our dynamic team based remotely within Greece, supporting operations in the fast-paced and ever-evolving Social Media industry. This exciting Italian-speaking job offers you the opportunity to work at the forefront of digital content discovery, helping to refine and optimise search experiences for millions of Italian-speaking users across leading social media platforms. - Evaluate and rate the quality, accuracy, and relevance of search results generated across social media platforms, with a focus on Italian-language content and queries. - Analyse social media posts, hashtags, trending topics, and user-generated content to ensure search engine outputs align with platform guidelines and community standards. - Provide structured, objective feedback and detailed assessments on search result performance, contributing to ongoing algorithm improvement within the social media environment. - Identify and flag misleading, irrelevant, or low-quality content appearing in Italian-language social media search results, maintaining a high standard of digital integrity. - Monitor and assess how social media trends, viral content, and cultural nuances in the Italian-speaking community impact search engine behaviour and outputs. - Complete assigned evaluation tasks within defined timeframes while maintaining consistently high accuracy scores and adherence to internal quality benchmarks. - Stay informed about developments in social media platforms, emerging digital content formats, and Italian-language internet culture to ensure evaluations remain relevant and current. - Collaborate with quality assurance teams by participating in calibration sessions, training updates, and process improvement initiatives related to search engine performance. Qualifications - Native or fluent Italian language proficiency (both spoken and written) is essential for this role. - Strong familiarity with social media platforms such as Instagram, TikTok, Facebook, X (Twitter), and YouTube. - Excellent analytical and critical thinking skills, with a keen eye for detail. - Comfortable working independently in a remote environment, with reliable internet access. - Good general computer literacy, including proficiency with standard web browsers and online tools. - Prior experience in content evaluation, data annotation, online research, or a related digital role within the social media or tech industry is considered a strong advantage. Requirements - Valid EU passport or the legal right to reside and work within Greece (mandatory). - A disciplined, self-motivated approach to managing workload and deadlines. Benefits - Competitive Monthly Salary reflective of your skills, experience, and the specialist Italian-speaking nature of this role. - Fully Paid Training Programme to ensure you are thoroughly prepared and confident before commencing your responsibilities. - Comprehensive Health Insurance coverage for your peace of mind throughout your employment. - Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation to support your smooth transition to Greece. - Monthly Performance Bonus rewarding your dedication, accuracy, and consistent high-quality output. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary, offering exceptional financial security above and beyond standard remuneration. - Flexible Remote Working arrangement within Greece, allowing you to enjoy an outstanding work-life balance. - A supportive, multicultural, and professional team environment with genuine opportunities for career growth and development.