• Provide technical assistance to our international clients • First point of contact for users who call IT Service Desk • Handle issues from incoming tickets, calls & chats • Track all information in ticket tracking system • Troubleshoot basic end user issues on various software applications, hardware • Collaborate with advanced resolver teams for unresolved issues.

Role Description Our agency is currently seeking to engage a qualified Intake / Scheduling Coordinator to support our home health operations. We are looking for a highly efficient, detail-oriented professional with strong experience in end-to-end intake coordination and home health workflow management. This role is critical to ensuring timely patient admission, accurate documentation, and efficient clinician scheduling. - Processing and entering referrals into Axxess EMR - Scheduling clinicians appropriately based on discipline, availability, and payer requirements - Obtaining and verifying home health insurance authorizations - Reviewing and processing physician orders - Faxing and following up on orders with physicians - Uploading and maintaining documentation and orders in Axxess - Managing intake workflow from referral through admission and scheduling - Understanding Medicare home health guidelines, including OASIS requirements and compliance expectations - Working efficiently in a fast-paced, high-volume environment with minimal supervision Qualifications - Highly organized and detail-oriented - Experienced in home health intake or coordination roles - Able to work independently with strong follow-through - Comfortable managing multiple priorities simultaneously - Familiar with Medicare Conditions of Participation and home health compliance workflows - Strong in communication with clinicians, physicians, and internal staff Benefits - Competitive Base Pay: $6.50/hr with pay raise - Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible. - Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning. - Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.

Role Description We are currently seeking a talented and detail-oriented Italian Speaking Search Engine Agent to join our dynamic team based remotely within Greece, supporting operations in the fast-paced and ever-evolving Social Media industry. This exciting Italian-speaking job offers you the opportunity to work at the forefront of digital content discovery, helping to refine and optimise search experiences for millions of Italian-speaking users across leading social media platforms. - Evaluate and rate the quality, accuracy, and relevance of search results generated across social media platforms, with a focus on Italian-language content and queries. - Analyse social media posts, hashtags, trending topics, and user-generated content to ensure search engine outputs align with platform guidelines and community standards. - Provide structured, objective feedback and detailed assessments on search result performance, contributing to ongoing algorithm improvement within the social media environment. - Identify and flag misleading, irrelevant, or low-quality content appearing in Italian-language social media search results, maintaining a high standard of digital integrity. - Monitor and assess how social media trends, viral content, and cultural nuances in the Italian-speaking community impact search engine behaviour and outputs. - Complete assigned evaluation tasks within defined timeframes while maintaining consistently high accuracy scores and adherence to internal quality benchmarks. - Stay informed about developments in social media platforms, emerging digital content formats, and Italian-language internet culture to ensure evaluations remain relevant and current. - Collaborate with quality assurance teams by participating in calibration sessions, training updates, and process improvement initiatives related to search engine performance. Qualifications - Native or fluent Italian language proficiency (both spoken and written) is essential for this role. - Strong familiarity with social media platforms such as Instagram, TikTok, Facebook, X (Twitter), and YouTube. - Excellent analytical and critical thinking skills, with a keen eye for detail. - Comfortable working independently in a remote environment, with reliable internet access. - Good general computer literacy, including proficiency with standard web browsers and online tools. - Prior experience in content evaluation, data annotation, online research, or a related digital role within the social media or tech industry is considered a strong advantage. Requirements - Valid EU passport or the legal right to reside and work within Greece (mandatory). - A disciplined, self-motivated approach to managing workload and deadlines. Benefits - Competitive Monthly Salary reflective of your skills, experience, and the specialist Italian-speaking nature of this role. - Fully Paid Training Programme to ensure you are thoroughly prepared and confident before commencing your responsibilities. - Comprehensive Health Insurance coverage for your peace of mind throughout your employment. - Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation to support your smooth transition to Greece. - Monthly Performance Bonus rewarding your dedication, accuracy, and consistent high-quality output. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary, offering exceptional financial security above and beyond standard remuneration. - Flexible Remote Working arrangement within Greece, allowing you to enjoy an outstanding work-life balance. - A supportive, multicultural, and professional team environment with genuine opportunities for career growth and development.

• Lead the Government client in conducting strategic requirements review, acquisition strategy development, Request for Proposal development, and in performing other related procurement tasks as required. • Review requirements documents submitted by the Program Office to determine adequacy and sufficiency and make recommendations. • Prepare solicitations, acquisition plans, source selection plans, and other documents required in accordance with regulatory and local guidance. • Develop and prepare requirements documents (e.g., PWS, technical evaluation factors, performance plans, etc.). • Prepare modifications for various contractual actions to include, but not limited to, contracts, purchase/delivery/Orders, blanket purchase agreements, indefinite delivery contracts, as necessary. • Respond to Freedom of Information Requests and Protest actions. • Advise and assist the Government in the full life cycle of acquisitions and serve as the Subject Matter Expert for all acquisition matters.