• Project Management • Run cross-company initiatives end-to-end: scoping, timelines, stakeholders, delivery • Translate leadership's strategic priorities into executable project plans with clear owners and deadlines • Keep multiple workstreams moving in parallel without dropping balls • Surface blockers early and drive resolution • Systems Ownership (Notion, GHL, Canopy, etc.) • Architect and maintain our Notion workspace: databases, dashboards, SOPs, project trackers • Build and optimize GoHighLevel workflows, pipelines, automations, and integrations • Evaluate and onboard new platforms as the business needs them (Make, Zapier, Airtable, internal tools) • Document everything so the team can actually use what you build • AI Integration • Identify workflows ripe for AI automation across client work, internal ops, and CS • Build and prompt-engineer AI agents, GPTs, and Claude projects for repeatable tasks • Stay current on LLM tooling (Claude, ChatGPT, Gemini, n8n, Zapier AI) and bring back what is useful • Treat AI as a force multiplier baked into every system you design, not a separate initiative • Data & Reporting • Build and maintain dashboards that give leadership clear visibility into each operating company’s performance (Tax Alchemy, DMG, etc.) • Define the KPIs that matter for each business unit and the cadence they’re reported on (weekly scorecards, monthly business reviews, quarterly leadership decks) • Pull, clean, and reconcile data across platforms (Notion, GHL, QuickBooks, spreadsheets, internal tools) into a single source of truth • Use the right tool for the job — Google Sheets and Excel for fast iteration, BI tools (Looker Studio, Metabase, or similar) for durable reporting • Turn data into decisions: flag trends, surface anomalies, and bring recommendations — not just dashboards

• Provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components for Windows environments across multiple locations. • Provides technical support and advises on the use of programming tools, database systems, and networks. • Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy/procedure enhancement, client contact coordination, and operational recommendations to address availability and reliability issues on Windows systems.

Role Description The Business Applications & Systems Administrator is responsible for managing, implementing, and optimizing business applications. The role will develop & coordinate testing with impacted departments, including specifically coordinating with IT and Quality for validation & compliance. Manages business application projects, ensuring effective communication across teams/functions as well as informing management of progress and key issues. Key Responsibilities - Application Management: Administer and maintain core business owned applications (e.g. Project & Portfolio Management, Electronic Lab Notebook, Lab Management, Image Management, Spotfire business intelligence). - Configuration & Customization: Configure applications to support business workflows, including directly configuring and through available technical resources. - Compliance & Validation: - Write test plans and testing scripts in support of Computer System Validation (CSV) team. - Ensure systems meet GxP, FDA 21 CFR Part 11, and other regulatory requirements as required based on application upgrades. - Collaborate with IT and QA on compliance and security attestations. - Support & Troubleshooting: Provide first line support for application-related questions, including directing to appropriate subject matter experts. - Upgrades & Patches: Plan and execute upgrades and patches and ensure validation compliance. - Data Integrity: Ensure data integrity and traceability across systems. - Training: Train end-users and maintain user guides. Qualifications - Bachelor’s degree in Information Technology, Computer Science, or related field. - 4+ years in application administration. - Familiarity with validated systems and regulatory compliance. - Strong understanding of GxP, FDA 21 CFR Part 11 compliance. - Excellent problem-solving and communication skills. Preferred Qualifications - 5+ years in business applications management. - Experience within a life sciences environment. - Experience with cloud-based pharmaceutical applications. - Knowledge of change control in regulated environments. - Familiarity with CSV (Computer System Validation) processes. - Experience with leading cloud based business systems implementation. Additional Details - This job has a full time weekly schedule. - It includes the option to work remotely. - Applications for this job will be accepted until at least July 15, 2026 or until the job is no longer posted. - The full-time equivalent pay range for this position is $93,760.00 - $175,800.00/yr plus eligibility for bonus, stock and benefits. - Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. - Travel Required: Occasional - Shift: Day - Duration: No End Date - Job Function: Administration

Role Description The System Administrator position at Metal Toad requires experience in maintaining infrastructure for high-availability, scalable, enterprise-grade applications. You will be part of a talented team that works on mission-critical applications. Responsibilities - Planning - Documenting complete cloud hosting systems, including capacity planning, software and instance type selection, allocation, and network design. - Building systems by executing installation, configuration, and testing of cloud resources. - Using automation and configuration management to ensure repeatability and traceability of changes. - Managed Services - Troubleshooting system hardware, software, networks, and operating systems. - Protecting the integrity and security of systems by implementing access controls and monitoring tools and providing written evaluations and recommendations for ongoing improvement. - Maintaining system performance through system monitoring and analysis and performance tuning. - Maintaining internal systems and customer deployment documentation. - Being part of a 24x7 on-call rotation (approx. one week on call, one week on backup per month). - Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments. - Learning - Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Qualifications - Read and agree to our Corporate Values Statement. - Believe in the company mission: to help people. - 2+ years of experience with Amazon Web Services (AWS). - Advanced to fluent English communication skills are essential for this role. - Additional experience with other cloud providers is a bonus. - Familiar with Linux System Administration. - Scripting language experience (Python and Shell preferred). - Deep knowledge of TCP/IP and HTTP protocols. - Experience with web accelerators, load balancers, reverse proxies, and CDNs. - Problem solver and willing to work in an agile/fast-paced environment. - Customer-oriented with good communication skills. - Willing to participate in a 24/7 on-call rotation with approximately one shift per month compensated. Requirements - AWS Certifications or be willing to get certified. - Interest in Generative AI technologies. - Some experience with Windows System administration. Please note that Metal Toad will never ask for payment or financial information during the hiring process. If you are asked for such information, it is a scam. Report it immediately.