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Resolv Global

Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services

Patient Scheduling Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 51-200Since 2022H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$5 / hour

Seniority

Senior

English

Job Description

Patient Scheduling Specialist

Resolv Global

• Answer inbound patient calls professionally and confidently • Make outbound calls when follow-up is required • Respond to patient inquiries via email • Schedule, reschedule, and confirm appointments • Verify and update patient information accurately • Explain scheduling requirements and appointment preparation instructions • Communicate clearly and professionally with patients and internal teams • Navigate multiple systems while documenting interactions accurately • Deliver an exceptional patient experience on every interaction

Job Requirements

  • Fluent in English
  • Excellent communication and active listening skills
  • Patient, empathetic, and professional
  • Highly organized with exceptional attention to detail
  • Comfortable multitasking across multiple applications
  • Works well independently in a remote environment
  • Learns new systems quickly
  • Maintains accuracy while working efficiently
  • Dependable, accountable, and punctual
  • Preferred: Experience in medical scheduling, healthcare administration, medical receptionist, patient support, call center customer service, appointment scheduling, healthcare customer service.

Benefits

  • Paid weekly in arrears
  • Two weeks of paid product training
  • Coaching support during nesting

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