Live Nation Entertainment

• Provide frontline Salesforce support to internal users by troubleshooting issues, answering process questions, and escalating complex cases when needed. • Perform routine data operations , including data imports, updates, deduplication, and data hygiene tasks to maintain accuracy and consistency across the org. • Assist with reports and dashboards , including creating and modifying basic reports, maintaining subscriptions, and supporting end-user reporting needs. • Monitor AI-driven sales tools and automations (email, chat, CRM prompts), reporting irregularities, performance issues, or opportunities for improvement.

• Support user and license administration, including creating and deactivating users, assigning permission sets, and assisting with access to integrated systems • Assist with security and compliance tasks, such as monitoring login history, updating permission sets, and validating field-level access • Monitor AI-driven sales tools and automations (email, chat, CRM prompts), reporting irregularities, performance issues, or opportunities for improvement • Maintain and update internal Salesforce training materials, ensuring documentation reflects current processes, features, and best practices • Maintain and update technical documentation, such as process guides, field definitions, and configuration notes • Assist with reports and dashboards, including creating and modifying basic reports, maintaining subscriptions, and supporting end-user reporting needs • Provide frontline Salesforce support to internal users by troubleshooting issues, answering process questions, and escalating complex cases when needed • Perform routine data operations, including data imports, updates, deduplication, and data hygiene tasks to maintain accuracy and consistency across the org

• Lead end-to-end third-party risk management (TPRM) lifecycle: Due diligence and onboarding, Risk tiering and assessments, Contractual risk controls, Ongoing monitoring and offboarding • Manage a team of risk analysts who: Evaluate risks associated with vendors, partners, and outsourced services, including financial, operational, compliance, and reputational risks, Conduct risk management for external websites and mobile applications, Support additional risk assessments as required • Partner with other corporate teams to: Review security controls, vulnerabilities, and penetration testing results, Ensure data protection, privacy, and resilience standards are met, Drive a strong risk culture, ensuring accountability across first, second, and third lines of defense • Mature and improve the program: Integrate third-party risk into broader enterprise risk and operational risk frameworks, Distribute assessment assignments and monitor progress to ensure SLAs are met across all risk levels, Support quality assurance by reviewing assessment documentation and identifying areas for process improvement, Track team metrics, backlog status, and stakeholder engagement levels for reporting, Lead team standups and serve as the primary point of contact for operational blockers or intake escalations, Identify opportunities for efficiency improvements, automation, and stakeholder engagement enhancements

• Dar seguimiento a cuentas por pagar y cobrar, facturas y reportes de gastos. • Apoyar en la preparación y control de presupuestos. • Mantener actualizados los registros financieros y realizar conciliaciones mensuales. • Preparar reportes financieros y administrativos para diferentes áreas del negocio. • Coordinar documentación administrativa, contratos y procesos internos. • Dar seguimiento a proveedores y necesidades operativas. • Apoyar tareas relacionadas con onboarding, agendas y coordinación interna. • Organizar reuniones y dar seguimiento a pendientes y acuerdos. • Trabajar de cerca con equipos operativos para coordinar procesos financieros y administrativos relacionados con eventos. • Monitorear gastos operativos y de mantenimiento. • Brindar soporte logístico cuando sea necesario.

• Deliver exceptional ticketing service to clients • Maintain and nurture client relationships • Identify opportunities to grow ticket sales and revenue • Plan ticketing strategies for clients • Manage client relationships and contractual obligations

• Deliver services and create events to support clients’ operational needs • Maintain agreed upon service levels and responsibilities • Programme a variety of ticketing work requests • Prepare, create, check and maintain a variety of events and offers • Help train new starters • Liaise effectively with internal departments and external clients • Work within a team to maintain high quality and consistency • Follow rigorous checking procedures for events and offers • Provide tiered support to other departments

• Partner with local offices and promoters to oversee end-to-end operational logistics and execution for concerts and live events • Support and translate the President’s strategic objectives into clear, actionable operational roadmaps • Provide structure and operational discipline into high-growth, decentralized entrepreneurial environments across the region • Work closely with local offices to identify improvement opportunities, align best practices, and resolve operational concerns • Establish regional governance and process improvements to drive consistency and efficiency while ensuring full compliance with global Live Nation safety standards • Serve as key point of contact between local promoters and international production teams • Manage and facilitate communication between internal departments to streamline processes • Oversee all other day-to-day operational matters for the region

• Prepare event flash reports (P&L’s), coordinating with operations team to gather and review relevant support • Manage accounting for individual venue revenue and expense accounts • Processing of A/P invoices, manual checks, and wires • Create project numbers for new events in Oracle • Complete account reconciliations as assigned by supervisor • Prepare and record journal entries • Provide audit support as needed • Communicate accounts receivable with intercompany departments to ensure they are cleared monthly • Project reconciliations: both month-end project and special projects • Other duties as assigned

Role Description Coach, train, and supervise both on- and off-site senior/staff accountant(s) and accounting support assistants. - Work closely with Senior/Staff Accountant(s) and support assistants to ensure that all show and company related data (e.g. receivables, receipts, payrolls, payables, etc.) is processed timely and is ready for month-end closing. - Lead the period-end closing processes ensuring accurate and timely submission of the financial statements. For example: - Monitor and ensure that all event and company related data has been recorded in an accurate, consistent, and timely manner. - Ensure that shows are hard booked within proscribed timelines. - Prepare monthly journal entries. - Analyze and review system-generated reports. - Complete and submit financial statement roll-forwards, variance analyses, and detail of certain significant accounts. - Review and approve reporting package(s), including Financial Statement Package Checklist. Also assemble and submit reporting package(s) to Director of Accounting for approval. - Analyze all reconciliations for bank accounts, general ledger accounts, various sub-ledgers, etc. - Review barter files and corresponding activity; submit quarterly barter activity report(s). - Monitor receivable balances and collection efforts, ensuring adequate reserves are recorded as necessary. - Monitor Fixed Asset accounting and depreciation. - Ensure compliance with generally accepted accounting principles and company procedures/policies, including SOX requirements. - Oversee audit processes, preparing internal and external audit schedules as needed and liaising with auditors. - Interact with Director of Accounting and/or VP Finance to provide necessary show and company data necessary for forecasting and budgeting. - Assist with special projects as assigned. - Coordinating staff schedules to meet all division deadlines. Qualifications - Bachelors degree in accounting or finance, CPA preferred. - A minimum of 10 years of experience in accounting with prior supervisory experience. - Possess advanced accounting expertise, including thorough knowledge of GAAP and SOX requirements. - Knowledge of internal controls. Must be able to maintain proper internal controls and enhance efficiency when possible. - Strong analytical and effective decision making skills. - Proficient in Microsoft Word and Excel, ORACLE experience preferred. Benefits - Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA). - Free concert tickets, generous paid time off including paid holidays, sick time, and personal days. - 401(k) program with company match, stock reimbursement program. - New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support. - Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment. - Volunteer time off, crowdfunding match.

• Drive ad sales across print, digital, branded content, and podcast advertising opportunities • Own the full deal lifecycle- independently source leads, manage the pipeline, negotiate terms, and close deals from start to finish • Develop and maintain relationships with music labels, artists, managers, and brands within the music industry • Sell podcast sponsorships and host-read integrations across AFM’s audio properties, identifying the right fit between brands and programming • Generate new leads through proactive outreach, industry events, and leveraging your existing network • Secure long-term advertising partnerships across all AFM platforms • Sell and execute custom giveaway promotions and brand integrations • Work cross-functionally with editorial, marketing, and design teams to craft compelling advertising solutions • Stay ahead of industry trends and propose creative, out-of-the-box advertising ideas • Consistently meet and exceed monthly and quarterly revenue goals