Role Description The Student Success Team Lead provides leadership, guidance, and oversight for the team’s support of at-risk students experiencing challenging circumstances such as hospitalization, health concerns, loss, academic barriers, or other significant life events. This role ensures that students and families receive compassionate, personalized, and timely support when traditional communication or support pathways have not been successful. - Guide the development of individualized support plans that address barriers impacting a student’s progress. - Support daily operations of the at-risk student support process. - Coach team members through complex situations. - Review student cases and help prioritize outreach. - Ensure support plans are actionable, appropriate, and aligned with student needs. - Assist directly with escalated student or family concerns. - Support specialists in family outreach and collaborative problem-solving. - Monitor follow-up and intervention effectiveness. - Identify trends in student needs. - Strengthen systems and improve consistency across the team. Qualifications - Strong at-risk student support or social work experience. - Background in student support, social work, counseling, education, intervention, or related work. - Team leadership and coaching skills. - Strong emotional resilience and sound judgment. - Case oversight and escalation management abilities. - Process ownership and workflow management skills. - Cross-team coordination capabilities. - Systems improvement and scalability mindset. Requirements - Initial outreach completed within 24–48 hours of case assignment or identified concern. - ≥ 95% of student records, support plans, and intervention data maintained accurately and on time. - Regular identification of process gaps, recurring barriers, and workflow improvements. Benefits - Competitive salary and 401k plan + company matching opportunities. - Comprehensive health benefits including medical, dental, vision, life, critical illness, hospital indemnity, accident, STD/LTD, HSA, and FSA with dependent care. - Flexible work arrangement with a fully remote workforce. - Generous paid time off policy. - Supportive team environment fostering collaboration and mutual respect.

Role Description Ready to play a pivotal role in shaping the future of risk management at one of Australia’s most recognised health and wellbeing organisations? We’re seeking a Senior Manager - Operational Risk Mastery to join Medibank’s Group Risk & Compliance team on a 12-month fixed-term contract , leading critical risk management uplift initiatives across the enterprise. Reporting to the Program Delivery Director – Regulatory Uplifts, you will be part of a newly established integrated squad delivering transformational change that strengthens risk capability, enhances governance frameworks, and embeds a proactive risk and compliance culture across the business. This is a unique opportunity to influence enterprise-wide risk practices, modernise key risk frameworks, drive GRC system enhancements, and partner with senior leaders to deliver meaningful and lasting outcomes in a highly regulated environment. We are open to the right candidate being based in Sydney , Melbourne or remotely across the East Coast . Key Responsibilities - Lead the design, modernisation and implementation of enterprise risk framework components, including Risk Profiling, Emerging Risk, Incident Management and Issue Management. - Drive the consistent adoption of scalable risk processes, leveraging modern risk tools, data-driven insights and continuous improvement practices. - Develop and maintain contemporary guidance materials, templates and standards that support effective risk management across the organisation. - Support the development and implementation of Medibank’s strategic GRC system solution, including business requirements documentation and data governance processes. - Establish approaches for integrating risk data into a single source of truth, improving data quality and risk reporting capabilities. - Identify, develop and implement risk and compliance coaching, training and capability uplift initiatives across the business. - Build strong relationships with senior stakeholders while contributing to the successful delivery of regulatory uplift objectives. Qualifications - 7+ years’ experience in enterprise risk management and policy development within the Australian Financial Services industry. - Proven ability to shape and drive a strong risk culture within a large, regulated organisation. - Strong knowledge of APRA standards and CPS220 requirements, with demonstrated experience delivering risk uplift initiatives. - Exceptional stakeholder engagement, communication and influencing skills, with the ability to work effectively across all organisational levels. - Strong analytical capability with experience interpreting and presenting complex technical information. - A results-driven mindset, able to thrive in a fast-paced, initiative-led environment and deliver to agreed timeframes. - Demonstrated integrity, sound judgement and a genuine commitment to effective risk management. - Strategic thinking, commercial acumen and the ability to drive innovative approaches to operational risk management. Inclusion and Accessibility We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability. If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us at careers@medibank.com.au or (03) 8622 5666.

• Build a service-oriented approach into communications and interactions with all internal and external stakeholders • Work with internal staff to maintain, cross-check and verify the accuracy of data sets including email distribution lists and reports • Support the scheduling, coordination, and maintenance of a centralized team calendar • Responsible for facilitating the delivery and tracking of member governance programs • Accurately maintain and update a centralized contact list for all member leaders in Excel • Assist with all elections within our Member Network • Work with financial and data analysts to ensure Member Network funding reports and activity reports are accurate • Prepare governing documents in conjunction with the financial team for legal filings • Produce email meeting notices, including relevant attachments • Organize and maintain folders within MS Teams and a common shared drive • Collaborate and cooperate with colleagues on a daily basis

Role Description The Senior/Analyst, Internal Audit reports directly to the Manager, Internal Audit and assists with the management and execution of Evolent’s Sarbanes-Oxley (SOX) 404 compliance efforts. The Analyst must be attuned to diverse and complex operations in order to add value to senior management and provide guidance throughout the organization. This is a hands-on position which interfaces with the process owners, as well as assists with the planning, conducting, and successful and timely completion of Evolent’s annual SOX 404 program. The Senior/Analyst must be detailed, action, solution and results oriented and dedicated to continuous improvement. In addition, they must possess the ability to manage one’s own time and resources. The Senior/Analyst must also be able to maintain objectivity and provide the appropriate level of guidance to our process owners and management in terms of SOX 404 requirements and changes to control structure that leads to a sustainable and cost-effective program for the company. Responsibilities - Execute and support the IAG’s Engagement Fieldwork, including performing sampling, review audit evidence, and documentation of IA testing workpapers. - Prepare and test key controls identified as in-scope SOX process areas. - Assist the day-to-day testing activities. - Execute the test work within the budgeted timelines. - Executive and support all IA deliverables by clear documentation and conclusions over control testing workpapers. - Help identify opportunities for process improvements and value additions wherever applicable. - Make effort to network and build connections internally. - Collaborative work style with the ability to work across different organizations and personalities. - Demonstrate attention to detail in all forms of communication (e.g., email, presentations). - Ability to present and communicate analytical findings in a concise and clear fashion to Finance team members. - Plan budgeted timelines taking into consideration various internal and external factors. Review budget vs. actuals for ongoing persistence. - Help develop and maintain the SOX 404 compliance framework that ensures the effort is efficient and effective for the area of responsibility. - Support Internal Audit leadership during the annual SOX 404 risk assessments and scoping model. - Assist in developing and implementing efficient internal control testing programs to evaluate their operating effectiveness. - Manage periodic progress reporting on SOX 404 compliance efforts including status of open control deficiencies. - Assist in remediation of internal control deficiencies with the appropriate process owners to ensure that issues are brought to logical closure. - Identify and evaluate issues and processes that may impact multiple business units. - Support IA Manager, Associate Director, Senior Director, and external auditors in the day-to-day audit activities, planning, and execution. - Provide input to engagement planning and fieldwork, as well as identification, development and documentation of audit issues, and recommendations for their improvement. - Assist with establishment of training programs as it relates to SOX 404 Compliance. - Stay abreast of changes to and best practices in SOX 404 compliance and internal controls overall. Qualifications - 2 to 7 years of prior business experience, preferably with Big 4 or Regional public accounting firms or with the internal audit/controls department in a multi-national organization. - Strong analytical and problem-solving skills, and attention to detail. - Excellent interpersonal, written and communication skills, and the ability to influence others. - Strong project management skills and experience with a proven history of results. - Managing multiple priorities simultaneously through strong prioritization and organization skills. - BS/BA degree from an accredited university preferably in accounting or equivalent. - Knowledge of GAAP, PCAOB, SOX, COSO standards, and business laws and regulations. - Knowledge of SOX Information Technology General Controls. - Advanced knowledge in Microsoft Office Suite and other business and audit-related applications/software. Finishing Touches (Preferred) - Chartered Accountant / CPA, CIA, CISA, CFE, and/or other relevant certifications a plus. Mandatory Requirements - Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. Equal Opportunity Statement Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.