Aveanna Healthcare logo
Aveanna Healthcare

Revolutionizing the way homecare is delivered, one patient at a time.

Intake Supervisor

Location

Arizona

Posted

2 days ago

Salary

0

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Intake Supervisor

Aveanna Healthcare

• Lead, coach, and develop a team of Intake Representatives and Leads • Manage hiring, onboarding, training, performance coaching, and employee development • Monitor daily workflows to ensure timely patient admissions and operational efficiency • Partner with Sales and clinical teams to reduce time to start of care • Handle escalated patient concerns and complex intake issues • Analyze team performance metrics and identify opportunities for improvement • Ensure compliance with HIPAA, company policies, and regulatory requirements • Drive quality assurance initiatives and process improvements • Collaborate across departments to resolve issues and improve the patient experience

Job Requirements

  • High school diploma or GED required; Bachelor's degree preferred
  • Minimum 2 years of leadership or management experience
  • Healthcare, home health, DME, or patient services experience preferred
  • Experience leading remote teams is a plus
  • Proficiency with Microsoft Outlook, Word, and Excel
  • Excellent organizational, communication, and analytical skills

Benefits

  • 100% Remote
  • Equipment Provided
  • Full Benefits Package (Medical, Dental, Vision, Life Insurance)
  • 401(k) with Company Match
  • Employee Stock Purchase Plan
  • Paid Time Off & Holidays
  • Two Bonus Days Off ("Fun Day" & "Inclusion Day")
  • Career Growth & Leadership Development Opportunities
  • Collaborative, Mission-Driven Team Culture

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