Role Description To provide supervised medical services for patients with emphasis on acute/same day care. All duties are in collaboration with contracted physician; services are provided under the rules regulations, and policies established by the approved job description of the State of Maryland, BPQA, HCFA, AMA, and AAHS. - Provides education and counsel appropriate to the medical needs of the patient. - Maintains current licensure and continuing medical education credits as required by Maryland State Law. - Communicates treatment / therapy progress with individuals who have the responsibility or control in patient care intervention. - Refers patients to appropriate licensed physician or other health care provider as condition or circumstances warrant. - Performs duties in accordance with established routine procedures as set forth by the State of Maryland, BPQA (Board of Physicians Quality Assurance), AMA (American Medical Association), HCFA, and AAHS policies. Qualifications - Graduate of an accredited school of nursing as a Certified Registered Nurse Practitioner or licensed Physician Assistant. Requirements - Current Board Certification as Nurse Practitioner or Physician Assistant. Benefits - Medical, Dental, and Vision Insurance - Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) - Paid Time Off - Tuition Assistance Benefits - Employee Referral Bonus Program - Paid Holidays, Disability, and Life/AD&D for full-time employees - Wellness Programs - Employee Assistance Programs and more *Benefit offerings based on employment status Pay Range $19 — $23 USD

• Initiating contact with prospects through cold calls and outreach efforts. • Following up with prospects at various stages of the sales process to ensure their needs are addressed. • Effectively presenting and demonstrating the value proposition of products and services to potential buyers. • Analyzing data to identify trends and inform sales strategies. • Remaining updated on company offerings and industry developments. • Maintaining an organized database of contacts. • Cultivating enduring, mutually beneficial relationships with external stakeholders and internal teams to enhance the customer experience. • Addressing complaints and participating in negotiations. • Plus, other work related tasks as needed.

• Perform telephonic comprehensive medication reviews • Update patient profiles based on information gathered during the review • Discuss any Drug Therapy Problems to optimize patient’s drug therapy • Work with multidisciplinary team to enhance software • Complete at least 2 CMRs per hour • Assist Clinical team in meeting proficiency and quality goals

• Responsible for processing assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. • Safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information. • Process primarily Continuing Care and Disability Determination Services requests; cross-training on other request types as supervisor deems appropriate. • Complete Release of Information requests daily, prioritizing requests based on turnaround timeframes. • Validate requests and signed patient authorizations for compliance with HIPAA and established procedures. • Perform Quality Control checks to ensure accuracy of the release. • Document in ROI software all exceptions, communications, and other relevant information related to a request. • Alert supervisors to any issues that may delay the timely release of records. • Carry out responsibilities in accordance with VRC and healthcare facility policies.