AdhereHealth

• Performs telephonic comprehensive medication reviews • Updates patient profiles based on information gathered during the review • Reviews any Drug Therapy Problems to optimize patient’s drug therapy and minimize the potential for adverse drug reactions • Works with multidisciplinary team to enhance and develop our MedPro software. • Completes at least (2) two CMR’s per hour • Assists Clinical team in meeting proficiency and quality goals • Utilizes client formulary information and member specific benefits to guide appropriate medication recommendations • Maintains current on emerging trends that will educate clinical team, physicians and other prescribers

• Perform telephonic comprehensive medication reviews • Update patient profiles based on information gathered during the review • Discuss any Drug Therapy Problems to optimize patient’s drug therapy • Work with multidisciplinary team to enhance software • Complete at least 2 CMRs per hour • Assist Clinical team in meeting proficiency and quality goals

• Conduct outbound calls to members/providers identified for care coordination support • Assist with scheduling bone density scans and other preventive appointments • Document member-reported concerns and escalate clinical questions to licensed staff • Provide standardized call guide-based education approved by clinical leadership