Role Description The Operations Manager is a key part of the Regional Operations function for the agency. They will work closely with the Head of Operations to help formulate business strategy, design policies, coordinate operations, implement processes & technology solutions, ensure compliance, evaluate risk and report on overall operational performance. Their role is to help our agency teams to deliver brilliant work in the most effective way. What you will be doing: - Assist in rolling out & managing regional initiatives that maximize efficiency across our network. - Supporting the implementation of Global program rollouts in a regionally tailored fashion. - Identifying, developing and implementing process solutions and workflow patterns. - Implementing global processes & best practices that boost productivity regionally. - Training teams in the effective use of all proprietary and licensed workflow & analytical tools within the business. - Working closely with our on-site and Hub teams to provide daily ad-hoc operational support. - Assisting with implementations to ensure new teams are brought on-line correctly. - Ensure the internal and external stakeholder’s experience is as positive as possible using clear communication in person, through the telephone and supported by email. - Take responsibility for excellence in operational service, understanding and then undertaking the appropriate communication, action and personal presentation as required by the business culture across the region. Qualifications - A minimum of 5 years in either Account / Project Management or Agency Operations. - A demonstrated history of being both process-driven and result-focused. - Comfortable working in a Global set-up across regions, cultures & time-zones. - Excellent stakeholder engagement skills with the ability to proactively organise and influence stakeholders and build strong and effective working relationships. - The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity. - Proficient in Adobe CC, Microsoft Office and other related software. - Self-motivated, working with little supervision. - Collaborative team player - open minded. - Proven ability to effectively work with creative teams. - Proven ability to communicate and liaise with all levels in the business. - Discrete about all confidential and personal information. - Driven, proactive, helpful, and enthusiastic team player. - Passion for and inquisitive about AI and new technologies. - Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. Requirements - Req ID: 18155 - #LI-D1 #LI-Remote Benefits - Equal opportunity employer committed to creating an inclusive working environment. - Encouragement for all employees to reach their full potential. - Valuing and respecting individual differences. - Ambitious environmental goals around sustainability with science-based emissions reduction targets. - Embedding sustainability into every department and through every stage of the project lifecycle.

• Lead end-to-end delivery of AML, KYC, and Legal, Risk & Compliance initiatives. • Own project governance, planning, execution, and reporting cadence to key stakeholders. • Work with the PMO and LRC leadership to prioritize projects and resources across LRC, KYC Services, Onboarding, RegTech, and other key CSC project workstreams and stakeholders. • Manage interdependencies across Compliance, KYCS, Onboarding, RegTech, and the PM team. • Drive accountability for timelines, risk mitigation, and quality standards. • Develop and apply expertise across AML, KYC, CDD, EDD, sanctions, and financial crime compliance. • Partner with LRC, RegTech, KYCS leadership, and other stakeholders as appropriate to align priorities, decisions, and execution plans. • Provide concise leadership reporting on progress, risks, decisions, and dependencies.

• Oversee the day-to-day operational coordination of active projects. • Track project progress, timelines, deliverables, and operational requirements. • Coordinate closely with internal teams to ensure projects are running according to plan. • Act as the main point of coordination between project teams and the finance department. • Monitor project budgets, spending, invoicing, payment status, and cost-related updates. • Support budgeting, forecasting, financial tracking, and project reporting. • Ensure all project data, records, and documentation are accurate and up to date. • Identify operational or financial risks and escalate issues in a timely manner. • Follow up with stakeholders to ensure accountability and completion of action items. • Improve workflows, reporting structures, and coordination processes across projects. • Prepare regular project and financial status reports for management. • Maintain strong control over project organization, priorities, and cross-functional communication.

Role Description Eaton’s ES AMER NAS division is currently seeking a Field Project Manager. This remote role is based in the United States and requires candidates to live within 50 miles of an airport. The primary function of a Field Project Manager is to create value and establish the project order management process as a key differentiator from our competitors. This position is heavily involved in the electrical and mechanical details of major strategic Datacenter project orders. The Project Manager is responsible for achieving sales goals and executing sales plans within an assigned sales territory and/or account. This position will need to achieve an assigned sales quota consistent with expectations of a seasoned professional sales engineer. The Field Project Manager will manage the technical aspects of major electrical assembly project orders by: - Meeting customer specifications and timelines for products, documentation, and quality. - Securing and maintaining distribution of products and services while maintaining effective agreements. - Managing and coordinating the sales effort within the customer/distributor base assigned. - Providing sales and technical assistance to distributors, contractors, and internal personnel. In this function you will: - Utilize the Project Management team resources assigned to their project orders. - Assess and apply in-depth knowledge of sales planning services to internal clients in one or more specialty areas, requiring technical application. - Upgrade existing processes, deploy new initiatives, and recommend new solutions based on analysis and customer trends. - Ensure compliance with applicable processes and procedures to achieve business goals. - Provide leadership and development to a sales team consisting of sales professionals, sales reps, and the distributor channel. - Proactively use competitive information to leverage advantages of Eaton Corporation. - Negotiate internally for resources and priorities needed for customers. - Improve financial position for Eaton and the customer. - Effectively manage business in all 4 time zones of the US, coordinating and leveraging resources in those time zones to provide timely and efficient solutions to internal and external stakeholder needs. Qualifications - Bachelor’s degree from an accredited institution. - Minimum 5 years of electrical industry experience. - Minimum 2 years of experience in project management. - Possess and maintain a valid and unrestricted driver’s license. - Relocation assistance is not available. Candidates must currently reside in the United States within 50 miles of an airport. Requirements - Eaton will not consider applicants for employment immigration sponsorship or support for this position. - 2 years of experience managing mission critical datacenter electrical equipment in a manufacturing environment (preferred). - Bachelor’s degree in Business or Electrical Engineering (preferred). - Master’s degree (preferred). - PMP Certification (preferred). - Project financial management experience (preferred). - Strong application of Power Engineered products (preferred). - 5+ years of electrical experience, Project Management experience, Data Center experience (preferred). Skills - Demonstrates customer ownership at multiple key accounts demonstrating leadership when working with stakeholders both internally and externally. - Ability to apply project management methodologies and strategies to reduce potential project risk throughout the duration of the project lifecycle. - Capable of planning and executing presentations on specific products and services to internal and external customers in order to gain recognition and customer acceptance. - Knowledge of major competitors in the market and their alignment with distributors and major customers. - Knowledge on plant front-end scheduling, engineering, and manufacturing process and equipment cycle times. - Possesses advanced computer skills in word processing, spreadsheet, SAP, Salesforce, and BidManager. - Ability to present information to others in a persuasive way. - Demonstrated ability to take ownership of an assignment and customer satisfaction. - Consistent demonstration of planning, leading, and communication results from executive changes. - Ability to prioritize multiple tasks and situations to achieve superior proactive project order management and customer service. Benefits We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.