• Serve as the primary coordinator for EDI production issues, triaging incoming defects and discrepancies related to X12 EDI transactions (e.g., 837, 835, 270/271, 278) and driving them to resolution in alignment with VA program timelines and SLAs. • Utilize Agile workflows and JIRA to log, track, prioritize, and manage EDI production issues through the full defect lifecycle, ensuring clear documentation of root cause analysis, resolution steps, and stakeholder communications. • Conduct data analysis using SQL queries and searches across cloud-based platforms (e.g., AWS) and VA-managed systems to investigate production anomalies, validate transaction data, and troubleshoot reporting discrepancies. • Collaborate with VA contracting officers, program managers, EDI trading partners, and technical development teams to identify systemic EDI data mapping issues and recommend corrective actions or process improvements. • Develop and maintain clear written documentation including issue logs, status reports, root cause analyses, and standard operating procedures (SOPs) to support program transparency and institutional knowledge retention. • Monitor EDI transaction volumes and processing trends to proactively identify emerging production risks, surface patterns requiring escalation, and support continuous improvement of EDI operations across the CCN NG and VFMP programs.

Our client is seeking an experienced Senior Project Manager II to lead moderate, contract-based Door, Frame & Hardware (DFH) projects from award through closeout. This role assumes full ownership and accountability for project success—managing schedules, budgets, documentation, resources, and stakeholder communication to ensure projects are delivered on time, within scope, and to quality and financial expectations. The Project Manager II serves as a primary point of contact for contractors, vendors, and internal teams, delivering a high level of customer service while aligning execution with organizational goals and best practices. Project Execution & Documentation Manage all project documentation, including contracts, budgets, specifications, submittals, and change orders Develop and maintain detailed project schedules, coordinating material procurement, delivery, and installation Review, approve, and coordinate shop drawings and required revisions Oversee mechanical locking systems, material phasing, and pre-installation planning Attend jobsite and coordination meetings; perform field verification as needed Manage all project documentation, including contracts, budgets, specifications, submittals, and change orders Develop and maintain detailed project schedules, coordinating material procurement, delivery, and installation Review, approve, and coordinate shop drawings and required revisions Oversee mechanical locking systems, material phasing, and pre-installation planning Attend jobsite and coordination meetings; perform field verification as needed Financial & Change Management Propose, price, and process change orders Manage back charges, warranty issues, and project-related discrepancies Monitor budgets, minimize losses, and maintain target gross profit margins Maintain accurate project files and provide timely billing information to Accounts Receivable Propose, price, and process change orders Manage back charges, warranty issues, and project-related discrepancies Monitor budgets, minimize losses, and maintain target gross profit margins Maintain accurate project files and provide timely billing information to Accounts Receivable Communication & Coordination Communicate regularly with contractors, architects, manufacturers, vendors, and internal stakeholders Ensure alignment across Purchasing, Estimating, Scheduling, Shipping/Receiving, and Accounting Maintain strong relationships with Owners/End Users, Architects, Manufacturers, and Manufacturer Representatives Communicate regularly with contractors, architects, manufacturers, vendors, and internal stakeholders Ensure alignment across Purchasing, Estimating, Scheduling, Shipping/Receiving, and Accounting Maintain strong relationships with Owners/End Users, Architects, Manufacturers, and Manufacturer Representatives Leadership & Development Mentor Assistant Project Managers and delegate tasks appropriately Participate in weekly Project Manager meetings Continuously develop industry, product, and systems knowledge Mentor Assistant Project Managers and delegate tasks appropriately Participate in weekly Project Manager meetings Continuously develop industry, product, and systems knowledge Project Closeout Complete project closeouts including punch lists, O&M manuals, warranties, and final documentation Complete project closeouts including punch lists, O&M manuals, warranties, and final documentation

• Maintain communication with landlords and contractors on construction projects • Review project schedules and ensure compliance with deadlines • Conduct regular site visits for quality assurance • Handle project budgets and cost accounting records • Prepare and submit weekly status reports on project progress

• Provide leadership to Welocalize employees working onsite on client premises • Serve as a liaison between Welocalize and the client to meet client needs and goals • Work with client and other project managers to coordinate testing efforts and schedule resources • Meet with client to discuss and clarify briefs, policies and requests, deadlines, resource planning and allocation • Collaborate with project managers, testers, and producers to keep testing schedules on track • Establish and maintain reliable internal tracking process to oversee attendance, schedules and performance • Guide tester/reviewer candidates through tryouts, serving as primary contact • Manage onboarding procedures for new testers/reviewers • Report to Welocalize management about onsite activities, team performance, client feedback, and requests • Actively seek feedback from client about team's performance and identify challenges in workflow