Role Description The Windows Systems Support role provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components for Windows environments across multiple locations. This role provides technical support and advises on the use of programming tools, database systems, and networks. - Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy/procedure enhancement, client contact coordination, and operational recommendations to address availability and reliability issues on Windows systems. Qualifications - BA/BS degree and 4–6 years of relevant experience OR equivalent combination of education and experience. - Deep expertise in Windows systems administration. - Strong troubleshooting and technical support background. - U.S. Citizenship and U.S. residency required. Requirements - This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Company Description Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. - This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. - If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). - US job seekers can find more information about Unisys’ EEO commitment here.

Role Description When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Key Accountabilities: - Support processes and execution of Parexel Quality's strategy and Parexel's QMS. - Support execution of the strategic and tactical goals of QMSO for key QMS elements, including: - QMS infrastructure - Quality Issue Management - Management Review - Change Management - Process Optimization - Controlled Documents - Knowledge Management - Risk Management - Work to continuously improve Parexel’s QMS. - Maintain familiarity with Parexel QMS-related systems. - Provide coaching, mentoring, and constructive feedback to QMSO staff as required. - Manage projects and initiatives as assigned, ensuring adequate resources and escalating as needed. - Support management of the QMSO budget. Parexel Quality Department Support: - Support Corporate Quality in the attendance, preparation for, and follow-up of internal/external audits and inspections as required. - Work with Corporate Quality to develop and/or update quality/process documents, tools, and templates. - Provide technical knowledge and oversight, serving as an escalation point where appropriate. - Maintain a positive, results-oriented work environment, building partnerships within the group and across the organization. - Remain informed about developments in relevant regulations and guidelines. - Support Operations staff in the use of automated quality systems; summarize reports and provide metrics as appropriate. - Work with relevant training functions including Learning & Development to assist with training materials. Global Organization Support: - Present QMS to clients, auditors, and regulatory inspectors. - Lead cross-functional improvement projects as required. Qualifications - Excellent interpersonal, verbal, and written communication skills. - Customer-focused approach to work. - Flexible attitude with respect to work assignments and new learning. - Ability to manage and prioritize tasks efficiently and accurately. - Willingness to work in a matrix environment and value teamwork. - Understanding of audit/inspection process. - Ability to lead projects and teams. - Strong ability to analyze and interpret data. - Attention to detail and advanced organizational skills. - Ability to work independently and take ownership of work assigned. - IT literate – Experience with Microsoft applications and general knowledge of PC functions. - Culturally aware and ability to think and work globally. - English proficiency (written and oral). Requirements - 5 to 8 years work experience. - Substantial experience in Clinical Research field (pharmaceutical industry or CRO) or other pertinent experience in QMS support. - Knowledge of GxP compliance as required. - Relevant experience in Quality Management. - Technology/Business Operations experience preferred. - Leadership and/or project management experience preferred. - Training experience required. - Substantial experience working in a global environment. Education - Bachelor’s Degree or other relevant experience required. Life-science or other health-related discipline preferred. - Master’s Degree in a science, technology, or industry-related discipline preferred.

• Project Management • Run cross-company initiatives end-to-end: scoping, timelines, stakeholders, delivery • Translate leadership's strategic priorities into executable project plans with clear owners and deadlines • Keep multiple workstreams moving in parallel without dropping balls • Surface blockers early and drive resolution • Systems Ownership (Notion, GHL, Canopy, etc.) • Architect and maintain our Notion workspace: databases, dashboards, SOPs, project trackers • Build and optimize GoHighLevel workflows, pipelines, automations, and integrations • Evaluate and onboard new platforms as the business needs them (Make, Zapier, Airtable, internal tools) • Document everything so the team can actually use what you build • AI Integration • Identify workflows ripe for AI automation across client work, internal ops, and CS • Build and prompt-engineer AI agents, GPTs, and Claude projects for repeatable tasks • Stay current on LLM tooling (Claude, ChatGPT, Gemini, n8n, Zapier AI) and bring back what is useful • Treat AI as a force multiplier baked into every system you design, not a separate initiative • Data & Reporting • Build and maintain dashboards that give leadership clear visibility into each operating company’s performance (Tax Alchemy, DMG, etc.) • Define the KPIs that matter for each business unit and the cadence they’re reported on (weekly scorecards, monthly business reviews, quarterly leadership decks) • Pull, clean, and reconcile data across platforms (Notion, GHL, QuickBooks, spreadsheets, internal tools) into a single source of truth • Use the right tool for the job — Google Sheets and Excel for fast iteration, BI tools (Looker Studio, Metabase, or similar) for durable reporting • Turn data into decisions: flag trends, surface anomalies, and bring recommendations — not just dashboards

• Provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components for Windows environments across multiple locations. • Provides technical support and advises on the use of programming tools, database systems, and networks. • Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy/procedure enhancement, client contact coordination, and operational recommendations to address availability and reliability issues on Windows systems.