Role Description The Patient and Community Liaison (PCL) is a pivotal patient and caregiver-facing role that serves as a trusted partner to the Duchenne Muscular Dystrophy (DMD) and Spinal Muscular Atrophy (SMA) communities, fostering meaningful relationships with patients, caregivers, and advocacy organizations. Through live and virtual engagements, the PCL delivers impactful education on DMD, SMA, gene therapy, and Novartis therapies while elevating the voice of the patient community across the organization. Insights gathered from stakeholders are shared with Advocacy, Marketing Strategy, and Product Strategy teams to help shape programs, resources, and market strategies that enhance the patient experience and support business objectives. This position can be based remotely in the following Northeast U.S. states: New York, New Jersey, Massachusetts, New Hampshire, Maine, Vermont, Rhode Island, Ohio or Michigan. Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. This position will require 70% travel with weekend travel required. Key Responsibilities - Deliver accurate and empathetic information about disease progression, symptoms, and unmet needs for patients and caregivers. - Empower patients and caregivers with knowledge and tools to navigate their DMD or SMA journey. - Educate patients and caregivers about the benefits, proper use, and potential side effects of the brand product(s), ensuring adherence to company-approved materials and guidelines. - Provide resources and education on treatment expectations. - Develop relationships with local advocacy chapter leads and attend events throughout the country by hosting the Novartis table, meeting with DMD or SMA families, answering questions and delivering presentations. - Reactively respond to virtual inquiries from patients and/or caregivers that come through via phone or email. - Hold virtual meetings with local patient advocacy leads and/or local communities to provide education. - Provide insights/learnings to cross functional teams to help support development of educational materials, presentations, and resources. - Document interactions and feedback from patients and caregivers to improve the education program and support outcomes tracking. - Contribute and participate in required internal and business reviews; may include preparation of meeting materials. - Maintain high scientific and current knowledge about responsible products and therapeutic areas. Qualifications - Bachelor’s degree in healthcare (i.e. social work, genetic counseling) education, or a related field. - At least 5 years of experience in patient education, pharmaceutical, or healthcare support roles. - Ability to travel 70% of time, with weekend travel required. - Bilingual (Spanish/English). - Experience delivering presentations in front of a live audience with exceptional communication/interpersonal skills. - Experience working within regulatory and compliance guidelines in the healthcare or pharmaceutical industries. - Proficiency in using virtual tools for education (e.g., video conferencing, webinars). - Ability to lead, motivate, develop, and influence others. - Strong teamwork and collaborative skills and mindset. - Financial/budgetary experience. Desirable Requirements - Experience in neuroscience/neuromuscular therapies, gene therapy, and rare disease. Benefits - The salary for this position is expected to range between $152,600 and $283,400 per year. - Your compensation will include a performance-based cash incentive and eligibility for annual equity awards. - US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. - Employees are eligible for a generous time off package including vacation, personal days, holidays, and other leaves. EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com or call +1 (877)395-2339.

Role Description The Community Affairs Manager develops and executes strategies to expand community outreach and strengthen trust in current and new data center markets. This role builds relationships with local stakeholders (municipal leaders, residents, civic organizations, schools/workforce partners, NGOs), proactively addresses misconceptions about data centers, and demonstrates local value through transparent engagement and measurable community programs — positioning NTT Global Data Centers as a responsible long-term partner and sustainability leader. Qualifications - Demonstrated experience building community engagement strategies and managing diverse stakeholder groups. - Excellent written and verbal communication; confident facilitation in public/community settings. - Strong program management skills (planning, budgeting, vendors/partners, measurement). - High EQ, diplomacy, and ability to navigate complex local issues with sound judgment. - Experience with large infrastructure/industrial projects (data centers, energy, utilities, construction, real estate development). - Familiarity with sustainability and ESG topics as they relate to local communities (energy, water, noise, traffic, workforce). - Experience working across multiple geographies and regulatory environments. Requirements - Bachelor’s degree or equivalent practical experience. - 6+ years in community affairs/community relations, public affairs, CSR/social impact, or external communications. - Ability to manage sensitive political and reputational issues. - Experience integrating community benefits into development strategies. - Operate computer, peripherals, and other office equipment. - Perform work during US business hours and time zones. - Travel required 20% of time. - Perform work from a remote location with stable internet connection. Benefits - This is a remote position that requires reliable internet connection and electricity. - A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device. - Competitive compensation based on experience, education, and location. Base salary for this position is $128,600.00 - $156,200.00. - All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. - Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Role Description The ideal candidate will have experience in digital communications, social media engagement, public health outreach, stakeholder coordination, and content amplification initiatives. Job Location: Remote within the U.S. Key Responsibilities - Identify and coordinate digital engagement opportunities to increase awareness and audience engagement. - Support participation of subject matter experts in social media events, webinars, and digital outreach activities. - Coordinate with internal teams, partners, and stakeholders to support communications initiatives. - Assist with earned media promotion across digital and social media channels. - Develop content and messaging for digital communications campaigns. - Recommend low-cost and no-cost strategies to expand message reach and visibility. - Support cross-promotion efforts through partner organizations and stakeholder networks. - Create outreach materials, social media content, and partner communication resources. - Monitor digital engagement activities and compile performance reports. - Research emerging trends and recommend opportunities to strengthen digital outreach efforts. Qualifications - Bachelor's degree in Communications, Public Relations, Marketing, Public Health, Journalism, or a related field. - 3+ years of experience supporting digital communications, public awareness campaigns, stakeholder engagement, or social media initiatives. Preferred Qualifications - Experience supporting federal government communications programs. - Familiarity with mental health, behavioral health, crisis response, or public health communication initiatives. - Knowledge of social media platforms, digital engagement strategies, and earned media practices. - Experience tracking campaign performance and preparing stakeholder reports. Benefits - ICF is a global advisory and technology services provider. - We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges. - We are an equal opportunity employer. - Reasonable Accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs. - All information provided will be kept confidential. Pay Range The pay range for this position based on full-time employment is: $81,147.00 - $137,949.00.

Role Description The ideal candidate will have experience in digital communications, social media engagement, public health outreach, stakeholder coordination, and content amplification initiatives. Job Location: Remote within the U.S. Key Responsibilities - Identify and coordinate digital engagement opportunities to increase awareness and audience engagement. - Support participation of subject matter experts in social media events, webinars, and digital outreach activities. - Coordinate with internal teams, partners, and stakeholders to support communications initiatives. - Assist with earned media promotion across digital and social media channels. - Develop content and messaging for digital communications campaigns. - Recommend low-cost and no-cost strategies to expand message reach and visibility. - Support cross-promotion efforts through partner organizations and stakeholder networks. - Create outreach materials, social media content, and partner communication resources. - Monitor digital engagement activities and compile performance reports. - Research emerging trends and recommend opportunities to strengthen digital outreach efforts. Qualifications - Bachelor's degree in Communications, Public Relations, Marketing, Public Health, Journalism, or a related field. - 3+ years of experience supporting digital communications, public awareness campaigns, stakeholder engagement, or social media initiatives. Requirements - Experience supporting federal government communications programs. - Familiarity with mental health, behavioral health, crisis response, or public health communication initiatives. - Knowledge of social media platforms, digital engagement strategies, and earned media practices. - Experience tracking campaign performance and preparing stakeholder reports. Benefits - ICF is a global advisory and technology services provider. - We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges. - We are an equal opportunity employer. - Reasonable Accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs. - Pay Range: $81,147.00 - $137,949.00 based on full-time employment.