Role Description The Community Mental Health Educator is responsible for promoting awareness and understanding of mental and behavioral health services within the community. This individual acts as a liaison between the organization and external stakeholders, including hospitals, clinics, schools, and other community-based entities. The primary goal of the position is to build strong referral networks and increase participation in key mental health programs, including Therapy, Case Management, Community Support, Peer Support, Day Treatment, and Psychosocial Rehabilitation. Key Responsibilities - Community Engagement & Education - Represent the organization at community events, health fairs, and stakeholder meetings. - Provide education and outreach presentations on mental and behavioral health services to diverse audiences. - Clearly explain the scope and benefits of services offered, including Therapy, Case Management, Community Support, Peer Support, Day Treatment, and PSR programs. - Relationship Building & Referral Development - Establish and maintain positive relationships with referral sources such as hospitals, clinics, social service agencies, and schools. - Collaborate with medical and community providers to encourage appropriate referrals to internal programs. - Track and follow up on referral trends, offering feedback and guidance to improve community access to services. - Strategic Outreach & Program Growth - Identify new outreach opportunities and develop strategies to increase client participation across all behavioral health programs. - Work closely with internal teams to understand program capacity and tailor outreach accordingly. - Gather and report data on outreach activities and program interest to leadership. Qualifications - Education: High School Diploma, Associates Degree, or Bachelor’s degree in Psychology, Social Work, Public Health, Health Education, or a related field preferred. - Experience: At least 1 year of experience in mental or behavioral health, public health, or community engagement. - Knowledge: - Strong understanding of mental health conditions, behavioral interventions, and community-based care models. - Familiarity with the roles of therapy, case management, peer support, and psychosocial services. - Skills: - Excellent communication and presentation skills. - Ability to engage diverse populations with sensitivity and professionalism. - Strong networking skills and established relationships with hospitals, clinics, and community organizations. Requirements - Flexible part-time schedule (some evenings or weekends may be required). - Frequent travel to community sites, healthcare facilities, and outreach events. - May involve lifting or transporting outreach materials. Performance Goals - Increase in qualified referrals to mental and behavioral health programs. - Positive feedback from community partners and stakeholders. - Documented outreach and education activities with measurable engagement outcomes. Benefits - Bonus based on performance. Company Description This is a remote position.

Role Description We are seeking a Client Training Manager to join our training department. In this role, you own the training relationship for Syllo's largest accounts, delivering white-glove service that directly shapes retention and expansion. You design and execute account-specific learning programs, maintain dedicated client portals, and translate usage data into actionable insights for clients. This is a senior individual contributor role at the intersection of instructional expertise and legal domain knowledge. - Own the end-to-end training relationship for a defined book of Syllo's largest accounts, serving as the primary training point of contact for each. - Conduct learning needs assessments with client stakeholders to design account-specific curricula that reflect actual workflow and role requirements. - Deliver live and asynchronous training sessions tailored to each account's use cases, skill levels, and Syllo configuration. - Build and maintain a dedicated client portal for each account, ensuring content is current, organized, and accessible to the right users. - Produce monthly and quarterly learning analytics reports for clients. - Collaborate with the Instructional Designer to ensure LMS modules reflect your accounts’ needs and with subject matter expert training leads to ensure curriculum development reflects latest workflows. - Capture client feedback and surface recurring pain points or feature gaps to the product and client account teams. Qualifications - 5+ years of experience in customer-facing training, customer success, litigation, or account management, preferably in legal tech or a law firm. - Deep familiarity with legal workflows, litigation, and eDiscovery – JD preferred. - Demonstrated ability to manage complex client relationships at the enterprise level, including senior stakeholders at law firms or in-house legal teams. - Experience designing and delivering training programs tailored to distinct audience segments. - Comfort working with learning analytics platforms and translating data into client-facing narratives. - Experience with LMS platforms and client portal tools. - Strong project management skills and a track record of managing multiple accounts simultaneously without dropping commitments. Requirements - Accountability: you follow through on commitments on your accounts. - Client focus: you think about what the client needs before they ask, and you design programs that reflect that. - Communication: you speak clearly to internal and external stakeholders. - Judgment: you know when to escalate a client concern and when to solve it yourself. - Adaptability: you tailor your approach to the account, not the other way around. Benefits - Compensation will be negotiated based on your qualifications and experience, with a salary range of $130K – $160K, with potential for a higher range for exceptional candidates.

• Lead proactive engagement (also known as comments-as-creative) strategies positioning the organization within high-visibility conversations and reinforcing issue authority at scale. • Oversee real-time audience interaction across all social platforms, including monitoring and responding to inbound comments and direct messages at scale. • Coordinate with the community engagement team through our vendor to ensure consistent cross-channel reactive community management. • Serve as an on-camera brand voice for social content where appropriate, participating in short-form video, behind-the-scenes coverage, or community-centered storytelling that reflects the organization's authentic personality. • Analyze audience sentiment around issue areas and translate insights into actionable messaging approaches and campaign recommendations for communications, fundraising, and program teams.

Title: Community Resource Coordinator Location: Mauston, Wisconsin Baraboo, Wisconsin Job Description: Become a part of our caring community Join Humana as a Community Resource Coordinator within the Inclusa/Humana team, where you will serve members in the Wisconsin Family Care (FC) program. Reporting to the Manager of Care Coaching, you will provide comprehensive case management services to frail elders and adults with intellectual, developmental, or physical disabilities. Let''s make a difference together! You will support members in the Juneau County area, with some support in Sauk and Vernon Counties. Main responsibilities: - Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP). - Coordinate with a Field Care Nurse to provide services that address members' health and safety needs, ensuring the team provides support in the least restrictive environment following the MCP. - Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months, typically at the member's residence. - Conduct quarterly in-person visits and maintain monthly contact with members by phone. - Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs. - Ensure cost-effective service delivery. - Evaluate risk factors and provide education to members. - Maintain accurate documentation including case notes, service authorizations, and updates to the MCP. Use your skills to make an impact Required Qualifications - A Bachelor's degree in human services or a related field is required, with at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities. Alternatively, a Bachelor's degree in another field with at least 3 years of such experience is also acceptable. - Valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits Preferred Qualifications - Reside within 45 mins or less of the assigned coverage area - Case Management experience - Experience with electronic case note documentation - Knowledge of community health and social service agencies and additional community resources Additional Information - Work Location: Mauston, WI and surrounding area - Travel: up to 40% within primarily Juneau county and surrounding - Typical Workdays/Hours: Monday - Friday, 8:00 am - 4:30 pm CST Driving This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. Mileage reimbursement is provided for work-related travel. Eligible mileage includes: - Travel from your home to your first work location of the day. - Travel between client or assignment locations during the workday. - Travel from your final work location back to your home. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Work at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana''s offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $53,700 - $72,600 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Inclusa: Inclusa manages the provision of a person-centered and community-focused approach to long-term care services and support to Family Care members across the state of Wisconsin. As a values-based organization devoted to building vibrant and inclusive communities, Inclusa deploys a unique approach to managed care with a trademarked model of support named Commonunity which focuses on the belief in everyone, and from that belief, the common good for all is achieved. In 2022, Inclusa was acquired by Humana. This partnership will allow us to create a model of care that provides industry-leading support for members across the health care continuum. About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.