• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points. • Perform field service tasks, including identifying technical issues and conducting on-site troubleshooting within certified areas. • Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements. • Support the certification process of Associate Field Service Technicians and Field Service Technicians. • Coach technicians and supervise complex site activities. • Act as trainers when needed, for team members and customers. • Prepare material lists for service activities and ensure all materials, parts, and equipment meet quality standards and are available. • Proactively identify potential equipment failures and recommend corrective actions. • Contribute to customer satisfaction by building and maintaining positive relationships. • Identify potential new sales opportunities while addressing customer needs and communicate them internally. • Identify opportunities for product and quality improvements. • Provide recommendations to management for improving operations and customer service. • Follow safety protocols and maintain safe work and environmental practices. • Report unsafe practices and incidents.

Role Description Rescue Agency is seeking a dynamic and high-performing Youth Field Organizer to drive the implementation of tobacco control and nutrition/obesity prevention policy campaigns across Virginia. We are looking for individuals who are collaborative, open to new challenges, and have a passion for engaging and motivating youth volunteers to lead policy campaign activities in their schools and communities. As a Youth Field Organizer, you’ll gain: - Knowledge of key public health issues, including tobacco control and nutrition initiatives. - Community organizing expertise through learning Rescue’s award-winning youth engagement model. Day-To-Day Activities: - Recruit & Train Youth Volunteers: - Recruit and train new and returning youth, including conducting site visits and training sessions. - Assist the Youth Engagement Manager with developing training materials. - Track and monitor training participants and manage records using the Online Volunteer Management system. - Mobilize & Support Youth Volunteers: - Encourage youth members to sign up for campaign projects and events. - Assist youth members with planning and implementing successful events. - Work closely with the Youth Engagement Manager for event planning and preparation. - Maintain frequent contact with youth members to keep them motivated. - Communication and Relationship-building with Partner School’s Advisors: - Onboard advisors and track Partner Schools' progress. - Foster relationships and collaboration between school advisors and youth members. Qualifications - High School Diploma/GED. - Experience working with youth. - Excellent interpersonal skills (one-on-one and in a group format). - Excellent team-building, presentation, and facilitation skills. - Commitment to mobilizing youth through strategic organizing. - Ability to motivate youth and support self-determination. - Ability to multi-task and prioritize assignments. - Flexibility and willingness to adapt to changing needs. - High-level competency with Microsoft Office, G Suite, or equivalent. - Excellent time management skills. - Ability to work under pressure and meet urgent deadlines. - Willingness to travel frequently (up to 60% of the school year). - Be solutions focused. Benefits - Generous health plans for medical and mental health services. - Dental and vision insurance. - Paid time off. - Life and short-term disability insurance. - 401(k) with employer matching. Location Remote and at Client Sites in Southeast Virginia (Virginia Beach, Norfolk, Hampton, Chesapeake, Newport News, Williamsburg). Status Full-time Pay Range $44,000 per year. Actual compensation is dependent upon a combination of factors including skill set, level of experience, level of education, and location.

• Provide onsite service including repairs, preventive maintenance, upgrades, and installation of IDD analyzers. • Travel, on short notice, to customer sites to resolve reported issues or support other field service personnel. • Observe and follow Good Documentation Practices (GDPs) and internal policies and processes as required for field service reports and job-related submissions pertaining to spare parts: ordering, usage, returns, physical count, etc. • Display professionalism, understanding, tact, fairness, and technical knowledge in all customer interactions. • Collaborate with internal partners to resolve customer issues and improve processes. • Provide remote and onsite service training or assistance to Biomedical Engineering Technicians (BMET) or advanced operators. • Increase technical competency level servicing instruments by completing in-person or online training courses. • Manage travel expenses and follow Thermo Fisher Scientific travel policies and guidelines. • May be required to perform other related duties as required and/or assigned.

• You will be servicing AX/XP Imaging Equipment in the Oklahoma City, OK area. • You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • Ensure that all tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field and usage of tool and test is documented on eFSR. • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. • Provides mentoring to other CSE’s on all competencies and responsibilities.