Role Description This role is for an experienced, proactive Case Manager who can independently run a full caseload from intake through resolution while keeping a constant pulse on liability, treatment, and documentation. Liability evaluation and support is the core priority here: you’ll be trusted to think critically, spot issues early, and help steer the case strategy through strong follow-through and clean execution. You’ll also be the steady point of contact for clients—keeping them informed, supported, and progressing through medical care. If you’re the type of case manager who doesn’t just “process” a file, but improves it and educates the client along the way, you’ll thrive here. - Evaluate liability early and continuously, surface key risk factors, and support the team with clear, organized case insights. - Keep clients actively treating by guiding next steps, addressing barriers, and ensuring consistent progress through medical care. - Deliver confident, professional client communication that builds trust and keeps expectations realistic and clear. - Own case progression from intake through resolution, keeping every file moving and every follow-up timely. - Coordinate with medical providers, vendors, and insurance parties to prevent delays and keep records, bills, and updates flowing. - Maintain meticulous case documentation, notes, and task tracking so files are always audit-ready and easy to pick up. - Support insurance processes including claims follow-ups, status checks, and documentation coordination. - Drive medical record and billing coordination, including requests, follow-through, and organization for easy case use. - Identify what’s missing before someone else asks (treatment gaps, documentation gaps, liability clarity gaps) and close those loops proactively. Qualifications - Meaningful experience as a pre-litigation case manager in personal injury. - Strong liability judgment and critical thinking (you can spot issues, ask the right questions, and help the file make sense). - Proven ability to manage multiple cases simultaneously without losing details or deadlines. - Mature, client-facing communication skills (you can educate clients, not just update them). - High organization and attention to detail, especially in documentation, follow-ups, and case task management. - Ability to work independently with minimal supervision in a remote environment and reliably “own the file.” - Experience preparing or supporting demand packages, case summaries, or treatment narratives. - Familiarity with PI case management systems (e.g., SmartAdvocate, CasePeer, Litify, Needles). - Medical terminology strength and confidence coordinating records/billing at scale. Benefits - Access to a $200K+ perk marketplace with discounts on 150+ global services. - Option to withdraw up to 50% of approved earnings before payday.

• Own and manage relationships with two strategic technology alliance partners and one ecosystem partner category • Develop and execute annual partner plans, including joint value propositions, business cases, technical priorities, and GTM strategies • Drive partner-sourced and partner-influenced pipeline, revenue, and market expansion opportunities • Identify, prioritize, and advance technical integrations that strengthen the joint solution and create customer value • Serve as the primary cross-functional point of coordination between partner teams and Horizon3.ai product, engineering, sales, marketing, and leadership • Build and maintain executive, business, and technical relationships within partner organizations • Work with product and engineering to align integration priorities, define requirements, and help drive execution • Partner with sales and field teams to support account mapping, opportunity development, joint customer engagements, and strategic deal acceleration • Develop joint solution briefs, enablement content, demo strategies, and messaging that position the combined value of Horizon3.ai and partner technologies • Drive partner enablement activities, including internal training, field alignment, and partner-facing technical education • Help establish scalable operational processes for NFRs, partner onboarding, integration requests, certifications, and ongoing alliance management • Track and report on alliance performance, including pipeline impact, integration progress, partner engagement, and GTM outcomes

• Deliver category-leading solutions to accelerate revenue for leading brands worldwide • Craft bespoke Account-Based Experiences (ABX) for Fortune 500 companies • Develop and design future-proofed websites for hyper-growth companies • Focus on driving radically successful outcomes for B2B clients • Maintain a culture-first approach within the company

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. At SharkNinja, our purpose is to positively impact people's lives in every home around the world. We create high-quality, innovative consumer products that delight customers. From Shark cleaning appliances and beauty devices to Ninja kitchen solutions, we deliver bold thinking and breakthrough products that redefine categories. Role Overview The TikTok Shop Manager (Benelux) will be responsible for launching, growing, and scaling SharkNinja's TikTok Shop business in the Netherlands and Belgium. This role requires a mix of e-commerce expertise, social commerce insight, and hands-on execution. You will drive revenue growth through strategic campaign management, creator partnerships, and optimization of TikTok Shop operations. Key Responsibilities - Own the TikTok Shop strategy for Benelux: Set targets, roadmap, and growth plan aligned with SharkNinja's broader D2C/E-commerce goals. - Commercial leadership: Manage P&L for TikTok Shop Benelux, delivering against sales and profitability targets. - Content & creator partnerships: Build and scale relationships with TikTok creators, agencies, and affiliates to drive product awareness and sales. - Campaign execution: Develop, launch, and optimize TikTok campaigns, leveraging data-driven insights to maximize ROI. - Promotions & pricing: Strategically plan couponing, discounting, bundles, and seasonal activations to accelerate growth. - Cross-functional collaboration: Work closely with DTC, Social and Category Marketing, Operations, and global TikTok teams to ensure smooth execution. - Data & reporting: Monitor KPIs (GMV, ROAS, CAC, retention) and deliver regular performance updates to leadership. - Market insights: Stay on top of TikTok Shop trends, competitor strategies, and platform updates to keep SharkNinja ahead. Qualifications & Skills - Proven experience in e-commerce, digital marketing, or social commerce; TikTok Shop/affiliate marketing experience strongly preferred. - Strong understanding of TikTok's creator economy and affiliate ecosystem. - Analytical mindset with experience in data-driven decision-making. - Excellent relationship-building and negotiation skills. - Strong project management and organizational skills; able to thrive in a fast-paced, entrepreneurial environment. - Fluent in Dutch and English (written & spoken). Why Join Us? - Be at the forefront of social commerce innovation in one of Europe's fastest-growing markets.• Opportunity to shape and scale SharkNinja's presence on TikTok Shop from the ground up.• Dynamic, collaborative, and high-growth environment with a global brand that values creativity and impact. #LI-HYBRID Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice - For candidates based in all regions, please refer to this Candidate Privacy Notice. - For candidates based in China, please refer to this Candidate Privacy Notice. - For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com