Role Description Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! The Senior DevOps Engineer sets technical direction for secure, reliable, measurable, and auditable software and infrastructure delivery across multiple teams. The role leads delivery platform modernization, Pulumi-based Infrastructure as Code governance, release engineering standards, continuous integration and continuous delivery (CI/CD) governance, deployment safety, and developer enablement while applying AWS Well-Architected principles. - Leads and manages the DevOps team, ensuring alignment with organizational goals and objectives. - Oversees the design, implementation, and maintenance of DevOps processes and tools. - Collaborates with software development and IT operations teams to automate and streamline processes. - Fosters a culture of continuous improvement, collaboration, and innovation within the team and across the organization. - Ensures the security and compliance of DevOps practices. - Monitors and reports on key performance indicators (KPIs) related to DevOps processes. - Stays up to date on the latest industry trends, tools, and best practices, and evaluates their potential application to our processes. - Oversees incident management and resolution processes, ensuring that issues are addressed promptly and effectively. - May lead projects and perform other duties as assigned. - Determines appropriate resourcing of staff in order to achieve goals and objectives. - Builds an effective leadership team through mentoring and formal education that focuses on management and project management principles. - Defines annual Key Performance Indicators aligned with corporate goals. - Manages and mentors employees and/or managers on performance gaps, career development opportunities, and strategies. - Manages and coaches employees and/or managers on all human resource related processes including onboarding, performance management, succession planning, employee relations, selection, terminations, compensation and rewards. - Recognizes others’ contributions and shares credit for success. - Owns attainment of high employee satisfaction and retention; leads development of program and initiatives within group to attain high employee satisfaction. - Prepares and manages budget as assigned; analyzes variances and initiates corrective actions to maximize operational performance. Qualifications - Bachelor's degree in computer science, information technology, or a related field required. - Eight (8) plus years experience in DevOps or a related role. - Three (3) plus years leadership responsibility. - Experience with cloud platforms such as AWS, or Google Cloud. - Experience with deploying and maintaining a cloud-based microservice infrastructure. - Experience with infrastructure-as-code (IaC) and configuration management tools. - Or equivalent combination of education and/or experience. - Strong knowledge of DevOps principles, best practices, and tools (e.g., GitHub Actions, Docker, Kubernetes, Git, etc.) - Strong leadership and team management skills. - Strong problem-solving abilities and attention to detail. - Familiarity with agile methodologies and project management tools. Requirements - Salary: $140,000-$185,000 - This role is bonus eligible based on individual and company performance. Benefits - Medical, Dental, and Vision insurance - Employer Paid Basic Life Insurance and AD&D - Voluntary Life Insurance (Employee/Spouse/Child) - Health Care and Dependent Care Flexible Spending Accounts - Pre-Tax and Post-Tax Commuter and Parking Benefits - 401(k) Retirement Savings Plan with Company Match - Paid Time Off - Paid Parental Leave - Short-Term and Long-Term Disability - Tuition Reimbursement - Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Role Description We are looking for a motivated AWS Agentcore Engineer ready to take us to the next level! If you have experience in configuring AgentCore Gateway as the MCP gateway for the AI platform, and are looking for your next career move, apply now. The AWS Agentcore Engineer will own server registration, OPA policy configuration, identity propagation, and OBO setup so that the gateway can securely route agent requests to approved MCP servers. The role is policy-heavy, security-heavy, and focused on enterprise governance. This position will be contract and remote. What You'll Do - Configure AgentCore Gateway as the MCP gateway - Register MCP servers with the gateway, including manifests, tool schemas, and routing - Configure OPA policies for tool access control and policy enforcement - Set up OAuth2/OIDC-based identity flow and OBO behavior through the gateway - Ensure backend systems receive user-scoped identity or credentials where required - Work with AWS IAM, Lambda Function URLs, and private/on-prem connectivity - Support auditability, logging, and access governance for production deployments Qualifications - 3-8 Yrs of senior-level cloud or platform engineering experience - Strong understanding of OAuth2, OIDC, JWTs, and OBO patterns - Strong hands-on experience with gateway configuration and policy-as-code - Experience with AWS infrastructure and security controls - Ability to configure and troubleshoot MCP server registration and routing - Familiarity with access-control design for enterprise systems Requirements - Deep experience with OPA and Rego - Experience with AWS AgentCore - Experience with AWS Lambda, IAM, Secrets Manager, and CloudWatch - Exposure to AI/agent platforms and MCP-based integrations Physical Demands - Ability to safely and successfully perform the essential job functions - Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. - Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Role Description We are looking for a hands-on Dev Ops Engineer to build the operational backbone that lets our platform scale with confidence. This is a high-impact, ground-floor opportunity to shape how we monitor, deploy and run our services - putting in place the observability, automation and reliability that turn a fast-growing platform into a resilient one. There is genuine momentum and investment behind this work, and the freedom to make a visible difference quickly. - Own observability, CI/CD, and the day-to-day reliability of our cloud estate. - Make releases safe, repeatable and reversible. - Make the platform’s health visible in real time. - Build the automation that lets our engineers ship with confidence. - Be a key player in our migration off the legacy platform. - See the gaps, prioritise the ones that reduce risk fastest, and close them. Qualifications - Proven experience in a DevOps, SRE or Platform Engineering role, ideally in a fast-moving, cloud-native, product environment. - Strong hands-on experience with monitoring and observability tooling (e.g. Grafana, Prometheus, OpenTelemetry, Cloud Monitoring/Logging, or similar). - Deep, practical CI/CD experience (e.g. GitHub Actions) and a track record of building reliable, automated, reversible deployment pipelines. - Solid Infrastructure as Code experience, especially Terraform. - Good working knowledge of Google Cloud (GCP); experience with Azure and/or AWS is welcome. - Experience with secrets management, and embedding security tooling (SAST, SCA, image scanning) into delivery pipelines. - Familiarity with incident management, on-call practices, runbooks, and backup/DR testing. - A pragmatic, bias-to-action mindset. - Awareness of operating within compliance frameworks such as ISO 27001 and Cyber Essentials. - Great communication skills, with the ability to influence quality across a remote team. Requirements - Make the platform observable by building and owning monitoring and observability across the estate. - Define and own service-level objectives (SLOs) on our critical journeys. - Establish consistent, automated CI/CD pipelines across all repositories. - Bring our infrastructure under Terraform. - Stand up proper local, ephemeral and staging environments. - Implement cloud-native secrets management and secrets scanning. - Establish an incident process that works. - Validate that our backups actually restore, and that our RTOs and RPOs hold up. - Be a key contributor to the migration off the legacy Ruby on Rails platform. - Champion guardrails and automation. - Be an active, engaged member of the cross-functional agile team. Benefits - Remote working within the UK. - Home office budget: £200 annual budget to help set up and improve your home working space. - 25 days’ annual leave, increasing with tenure, plus the option to purchase up to 5 additional days each year. - Take your birthday off. - Collaborative team bonus scheme. - Access to our pension scheme. - Access salary sacrifice schemes through Perkbox. - Medical cashback scheme. - Enhanced parental leave. - Regular opportunities to connect as a team.

Role Description We are seeking an experienced Cloud and AI professional to join our innovative team. This role blends cloud infrastructure administration with AI agent development, driving the architectural design, deployment, and lifecycle management of intelligent solutions built on Microsoft technologies. The position will focus equally on: - Developing AI-driven conversational agents & automation tools using a modern technology stack. - Managing, securing, and optimizing Azure cloud and mobility environments. - Collaborating closely with AI, Data Analytics, Security, Compliance, and Application Development teams. - Ensuring solutions are reliable, scalable, secure, and aligned with company standards. - Acting as a bridge between technical departments (Data, Security, and Ops). Qualifications - Bachelor’s degree or equivalent experience required; degree in Computer Science, Information Technology, or related field preferred. - 3+ years of experience administering Azure cloud and Microsoft enterprise environments or equivalent experience with another cloud provider. - 3+ years of experience working with Large Language Models, Traditional ML models and AI-enabled solutions. - Strong experience with Azure services including Azure AD, Networking, Security Center, Monitor, and Resource Manager. - Familiarity with Copilot Studio, chatbot frameworks, and APIs. - Working knowledge of traditional .Net development environments (C#, ASP.NET). - Experience with Intune MDM, Azure SSO, and identity management. - Scripting and automation experience using PowerShell, Bash, Azure CLI, or similar tools. - Experience with GitHub & Azure DevOps CI/CD pipelines and cost management practices. - Basic knowledge of Azure Databricks and Azure Synapse Analytics. - Strong troubleshooting, problem-solving, and communication skills. - Experience working in a corporate IT environment preferred. - Proven knowledge of implementing and maintaining DevOps best practices for modern software development lifecycles. - Experience architecting and maintaining cloud infrastructure through Infrastructure as Code (IaC) tooling. - Leading small, agile software development teams for quick iteration and feature improvement. - Ability to regularly interface with and interpret requirements from both internal and external stakeholders. Requirements - Ability to stoop, bend, kneel or crouch. - Ability to stand, walk and sit. - Ability to reach with hands and arms. - Visual ability correctable to 20/20. - Sitting up to 90% of the day. - Ability to respond verbally in an understandable, professional manner in person and over the telephone. - Manual dexterity to input data into the computer and the calculator and operate the equipment listed above. - Ability to lift up to 15 pounds. Benefits - Plan for your future with our Global Ownership Program (Annual RSU awards for eligible employees). - 401K with a generous company match. - Employee Stock Purchase Plan offering company stock at a discount. - Access to a dedicated Health Concierge service for mental wellbeing. - Generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. - Tuition reimbursement and support for professional certifications. - Wellness reimbursement program.