• Drive the roadmap for meter data management end to end • Define high-value MVPs, validate correctness against real reads • Translate metering, MDM, and billing expertise into clear specs • Collaborate with engineering and design to release production-ready features • Set KPIs and manage dependencies across the Revenue platform • Take on new areas of ownership as priorities evolve

• Own, drive and shape the revenue engine product strategy and roadmap, which includes increasing payment success rates, unlocking new promotional capabilities, and preventing fraud and abuse. • Analyze payment trends and processing drop-off points to identify growth and retention opportunities • Design and run A/B tests across payment and promotional touchpoints on web and app surfaces • Establish clear intake, prioritization, and decision frameworks for stakeholder requests, ensuring transparency and consistency across teams. • Lead the Revenue Engine Engineering squad to rapidly ship and iterate on improvements that meet team and company goals • Work closely with Growth Marketing, Business Operations, Legal, Infrastructure, Security, and Shopper Experience teams to align platform innovations with company goals • Drive execution on key product levers that drive growth and engagement for the overall ecosystem through cross-organizational partnership • Write clear, efficient product specs and collect data on what works and what doesn’t • Drive clear outcome metrics (e.g. payment success rates, conversion, early retention, promo abuse rate, etc) • Surface insights and learnings regularly with key stakeholders and executive leadership

• Define, own, and maintain the multi-quarter internal product roadmap for QTC and Finance Systems, covering Salesforce CPQ, Zuora Billing, Zuora Revenue, NetSuite, and the CDot metering platform. • Translate business strategy from Finance, Revenue Operations, Deal Desk, and Sales into sequenced, prioritized system capabilities with clear outcomes and success metrics. • Balance competing program demands—stabilization, net-new capability delivery, and technical debt reduction—with transparent trade-off frameworks. • Drive quarterly and annual planning ceremonies, partnering with Engineering Managers and Business Systems Analysts to align capacity with roadmap commitments. • Serve as the primary internal product voice for all QTC and Finance Systems initiatives, partnering closely with Finance, Accounting, Revenue Operations, Deal Desk, and Legal. • Lead discovery, requirements workshops, and business process design sessions to translate complex financial and commercial requirements into actionable system specifications. • Own the decision layer between 'what the business needs' and 'what engineering builds,' resolving ambiguity with structured frameworks and documented decisions. • Navigate cross-functional stakeholder dynamics including SOX compliance, audit controls, and revenue recognition governance (ASC 606/IFRS 15). • Act as a product craft mentor and senior thought partner for the BSA team, actively upskilling analysts in product thinking, requirements structuring, acceptance criteria definition, and roadmap communication. • Model and instill product management best practices—user story writing, prioritization frameworks (e.g., RICE, MoSCoW), sprint review discipline, and outcome tracking—across the team. • Partner with leadership to evolve the operating model of the team from project-execution-focused to product-thinking-led, raising the bar for how ETA delivers business value. • Provide structured feedback and growth coaching to BSAs on career development, helping analysts grow toward senior and lead levels. • Lead product strategy for major multi-quarter programs (e.g., consumption-based billing iterations, CLM/Order Forms, Zuora Product Catalog refactors, ERP optimization) from discovery through go-live. • Define and maintain program-level dependency maps across concurrent workstreams, surfacing risks early and driving cross-team resolution. • Own UAT strategy and acceptance criteria in collaboration with BSAs, ensuring system changes meet business requirements before production release. • Support post-launch stabilization and continuous improvement cycles, prioritizing defect resolution and incremental enhancements based on business impact. • Partner with Enterprise Architects and Engineering Managers to evaluate build-vs-buy-vs-configure decisions for new capabilities. • Bring informed opinions on QTC platform architecture trade-offs (e.g., billing model design, middleware integration patterns, revenue recognition rule configuration) based on deep domain knowledge. • Stay current on platform roadmaps for Salesforce, Zuora, and NetSuite, identifying opportunities to leverage native capabilities before custom builds.

Role Description The Department of Revenue's Audit Division is excited to announce an opportunity for a Revenue Forester 3 in our Port Angeles Forest Tax Unit. The hiring manager may start screening applicants as early as July 14, 2026, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible. As a Revenue Forester 3, you will manage forest tax assessments and compliance by harvesters of private and public timber for a multi-county region. You will identify and investigate evaded or avoided forest tax, determine potential tax discovery and liability while confirming accuracy of the largest and most complex accounts. - Verifies species and volume of timber reported as well as the engineering encountered in road building and logging on timber harvest sites. - Provides forest tax law and administrative rule assistance to taxpayers. - Conducts records reviews of Small Harvester accounts. - Prepares final field audit reports for review by Forest Tax Operations Manager. - Works with counties and cities to ensure receipt of local permits for timber harvesting. - Performs log scaling and timber cruising when needed. - Represents the agency at meetings, hearings, classes and conferences as required. Qualifications - Demonstrated ability to apply the principles, practices, and concepts of industrial forestry through progressive professional experience independently performing work such as forest engineering, timber harvesting, timber sales, timber marketing, or timber appraisal. - Proven ability to apply professional forestry concepts to Washington’s Timber Excise Tax through knowledge and experience working with applicable WACs and RCWs. - Demonstrated knowledge and skill in utilizing standard forestry mapping software and conducting aerial photo interpretation, gained through training, coursework, or professional field experience. - Proven ability to work independently in remote outdoor settings utilizing navigation techniques, including map and compass skills and/or handheld electronic navigation devices, acquired through fieldwork or related experience. - Demonstrated knowledge and skill in utilizing Microsoft Office software products, obtained through regular professional use or formal training. - Proven ability to learn and effectively utilize proprietary software, based on prior experience adapting to and applying new technical systems or applications. - Demonstrated ability to communicate clearly and effectively, including in confrontational situations, through prior experience working with customers or members of the public. - Demonstrated ability to independently travel to and between varied work locations, with or without reasonable accommodation, and proven ability to safely operate vehicles suited for off-road terrain, gained through prior field experience, training, or similar professional work. - The ability to take action to learn and grow: This equity competency identifies people who are curious about themselves and others who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington. - The ability to take action to meet the needs of others: This equity competency identifies people who are flexible, adaptable, customer-service focused and willing and able to empathetically respond to the unique needs of the people they work with and serve. - Uses an equity & inclusive approach: Actively seeks to understand and appreciate the diverse backgrounds, perspectives and experiences of colleagues, customers and communities. Encourages an inclusive culture where everyone feels valued and respected. Uses an equity lens that applies an objective perspective to daily work by considering impacts on the people we serve, particularly marginalized groups, by actively identifying and removing inequitable barriers. Requirements - Within 18 months of appointment to this class, the incumbent must demonstrate successful completion of the International Association of Assessing Officers (IAAO) course in market valuation of real property or a minimum of three credit hours of related coursework from an accredited technical or vocational institution. - Preference may be granted to candidates who possess the following: - A bachelor's degree in forest management, forest engineering, forest economics or forest science AND three years of professional experience in timber sales administration, timber tax administration, forest practices enforcement, forest inventory and appraisal, logging engineering, or timber marketing. - Additional years of qualifying experience will substitute, year-for-year, towards the four years of required education. Benefits - Generous benefits package including defined benefit retirement plans. - Health, dental and vision coverage. - Deferred compensation plans. - Eligibility for student loan forgiveness. - Insurance & retirement benefits. - Alternate work & flex schedules. - 40-hour work week. - Tuition reimbursement opportunities. - Financial assistance. Company Description The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.