• Analyze fraud vectors across SquareTrade's platform including both first party and third party fraud types to develop strategies that identify the bad actors and improve the experience • Develop and maintain metrics and KPI’s that measure risk mitigation strategies and communicate progress to key stakeholders and leadership • Own and drive the fraud rule lifecycle for assigned areas, including opportunity identification, business case development, strategy design, testing, deployment, monitoring, and ongoing optimization • Evaluate existing rules and controls for overlap, effectiveness, operational impact, and opportunities to simplify or strengthen coverage • Partner with Fraud Operations to support alignment on policies, procedures, and investigative practices while helping address operational challenges • Contribute to cross-functional projects supporting fraud prevention and business growth while balancing customer experience and operational efficiency • Influence stakeholders across the organization to prioritize and implement fraud mitigation strategies that balance risk reduction, operational efficiency, and customer experience • Utilize large amounts of complex data with data-driven analytical techniques to monitor customer behaviors and detect trends in fraudulent activity, and develop strategies to mitigate risk and improve customer experience • Proactively identify new opportunities and strategies to strengthen controls, processes, and systems • Partner with internal teams and third parties to monitor risk trends, apply industry best practices, and ensure compliance and regulatory obligations

• Lead the expansion of the Integrated Planning and Strategy practice, refining best-in-class processes across both B2B and B2C verticals. • Direct full-funnel, data-driven media strategies for nationally and internationally recognized brands, ensuring every plan moves "hearts and minds." • Partner with Business Development to spearhead new business pitches and identify proactive growth opportunities within the existing client portfolio. • Navigate and lead in complex, multi-agency (IAT) environments, ensuring DEPT®'s strategic vision is integrated across all partner workstreams. • Champion the use of advanced media research tools and data science to drive innovation in audience profiling and channel mix strategy. • Oversee the quality and consistency of strategic output across multiple account teams, ensuring a high bar for creativity and rigor. • Mentor and lead a team of Associate Directors and Managers, fostering a culture of "relentless curiosity" and high-performance collaboration.

• Own IONITY’s strategic agenda from development through execution. • Help define the next chapter of the company and ensure strategy translates into measurable business outcomes. • Lead a multidisciplinary team spanning Strategy, Market & Business Intelligence, M&A, Governmental Affairs, Public Funding and Shareholder Relations. • Identify where IONITY can create value next, evaluate new business models, lead strategic transactions and drive company-wide transformation initiatives. • Work on some of the most important questions shaping the future of mobility, energy and digital services in Europe. • Continuously identify, analyze and evaluate strategic playing fields for IONITY. • Explore and assess opportunities across key domains, including Energy strategy, Mobility sector, and Digital Platform Services. • Act as a strategic thought partner and sparring partner to the CEO and senior leadership.

• Serve as the primary relationship manager for Integris' clients, fostering positive and trusting relationships. • Provide strategic and impactful consultative services to enhance clients' IT experience, productivity, and network security; collaborate with other team members as needed. • Facilitate Strategic Business Reviews (SBRs) with assigned clients to develop, review, or update technology strategy, budgets, and service delivery metrics. • Conduct regular risk assessments to anticipate and address client satisfaction issues, managing overall risk levels within the client success team. • Oversee all critical client communications, including project updates, handling major issues, and providing VIP interactions. • Collaborate with Integris' technical team to understand day-to-day operations, analyze output, and make recommendations for operational adjustments. • Promote growth of Integris' revenue by making recommendations that align products and services with client needs. • Stay informed about market trends, competitor activities, and customer preferences to strategically position Integris' products or services. • Ensure clients receive accurate quotes aligned with forecasting and annual goals. • Work with clients to maintain hardware, software, and licensing under current maintenance and support contracts. • Monitor and ensure proper design and implementation of client agreements, adhering to Integris' best practices and maximizing agreement utilization and gross margins. • Deliver exceptional experiences to clients and end-users by verifying high-quality and efficient support. • Understand and remediate the impact of work that has not been executed as expected. • Ensure requests are addressed within SLA target. • Ensure all work, customer interactions, and relevant customer data is documented and tracked in real-time in ConnectWise. • Meet assigned metrics and KPIs. • Any additional duties as assigned.